Biology form 4 – Chapter 5 Mitosis Mitosis is a division of the nucleus to produce two new daughter cells containing chromosomes identical to the parent cell. Significance of mitosis Growth- allows a zygote to produce more cell in order to grow Repair and replacement- allow the multicellular organism maintain its tissues‚ example skin cells and blood Asexual reproduction- clone The cell cycle divided into two major phases a. Interphase b. Mitosis Interphase is the period between division‚ divided
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How can email communication affect your business? Email is now one of the fastest ways to gain or lose potential customers because of its ability to deliver information fast to an enormous amount of people. After sending an email you are no longer in control of the effects of the message and can only wait in suspense. An employee of your company started off his/her day in a bad mood. A potential customer emails them with a trivial question and they reply with a brash tone. Do you think that the
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Starbucks: Delivering Customer Service Case synopsis: Baldwin‚ Bowker and Siegl were masterful in opening the coffeehouse in Pike Place Market. Schultz was doubly masterful in taking Starbucks to an unprecedented level. As of 2002‚ this familiar household name had a total of 4500 stores which is impressive considering in the ‘80s it had about 100 stores in Chicago and the Northwest. Schultz had his eye on Wall Street although they were incredulous about selling gourmet coffee in a paper cup
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Explain the importance of customer satisfaction in service organisations The aim of this essay is to explain the importance of customer satisfaction in service organisations. Clear meaning of the customer satisfaction has been provided along with the causes and results from the effective implementation. J. Heskett ’s "service-profit chain" model has been used in order to understand the relationships between profitability of a service organisation with customer satisfaction and loyalty and the outcomes
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How can Quality‚ Time and Cost be balanced? “Quality” does not come about by accident; it is achieved through careful planning and execution. Customers regardless of who they may be deserve the best quality product your department can supply. As part of the planning process‚ it’s important to ensure you have a good understanding of the quality level your customers require and expect from the product you are providing. “Quality is the characteristics of a product‚ system‚ service or process
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Almost all banks have a wide variety of products to offer to the customers. There are regular transaction between the customer and the bank and therefore many notifications and records‚ that are required by both the bank and the customer for their satisfaction there are many requests that a customer makes that the bank has to oblige and thus keep records of the same in order to refer to them when ever required. It therefore goes with out saying that the banking sector any where in the world has
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FORMAT OF A BUSINESS LETTER Reporters: JADY CLAIRE J. LULLEGAO RUEL L. CARPON Bsed-2C BLOCK FORM All lines of the heading and inside address aer blocked All paragraphs begin flushed to the left margin of the page The complimentary close usually aligns with the date lines The signature is blocked with the complimentary close INDENTED OR TRADITIONAL FORM Each line of the heading and the inside address is uniformly indented by either three or five spaces more
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Letter of Inquiry – Training Program July 2‚ 2008 Mr. Rodrigo Rivera Personnel Director Technote Corporation 3152 Bridge Avenue Boston‚ MA 02154 Dear Mr. Rivera: May I ask a favor of you? Randy del Rosario‚ a representative of the Leverage Company‚ recently told me of your success in managing Technote’s training program for the hardcore unemployed. Our firm is presently planning such a program‚ and we would appreciate information about the mind-set section of your program. We expect to
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HARWARD INTERNATIONAL COLLEGE BSBCUS402B – address customer needs Assessment 2 Student Name: GURDEEP SINGH Student ID: HIC-140705 Submitted to: SHAMIR TABLE OF CONTENT custmore service standards 3 Introduction 3 Defining custmore service standards 3 Policies and procedures of custmore service standards 4 Planning and implementation 6 Monitoring custmore service standards 7 Conclusion 8 Customer service standards Introduction We are used to such phrases
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Throughout the world‚ wherever business enterprises are carried on‚ there are to be found three basic forms in which the ownership of these enterprises is held. . The individual owning outright his own business and usually managing it himself without much cooperation or assistance.( sole proprietorship) . A group of owners‚ working together under some form of partnership agreement. . The impersonal owner - the corporation - standing between the business and the individuals who have various
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