BSc (Hons) Management LLC 3114 – RESEARCH METHODS DISSERTATION Assessing Customer Satisfaction on Credit Cards issued by The Mauritius Commercial Bank Ltd. Name of Student: Pierre Student ID Number: Date: 21 April 2013 Table of Content Abstract Introduction Brief preamble of The Mauritius Commercial Bank Ltd. Objectives of the study Rationale of the study Research Aim and Objectives Literature Review
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summary ………………………………………………………8 1. Project Profile ………………….…………………………………………9 2. Introduction……………………………………………………………...10 3. Theoretical aspects………………………………………………………13 4. Review of the Literature ……..……………………………………..…..16 5. Determinants of yield curve…………………………………………..…19 6. Analysis………………………………………………………………….31 7. Findings………………………………………………………………….37 8. Bibliography …………………………………………………………….38 9. Appendices ……………………………………………………………...39 LIST OF FIGURES Figure 1: Time
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How much do How much do credit card companies know about you? 1. What competitive strategy are the credit card companies pursuing? How do information systems support that strategy? Credit card company keep tracks of their cardholder‘s credit usage and classified them into different category. This allows credit card companies to learn a great deal about each of its customers at a glance. Overall‚ the credit card company uses various methods to understand all of the cardholder’s spending habits
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How Credit Cards Work Have you ever stood behind someone in line at the store and watched him shuffle through a stack of what must be at least 10 credit cards? Consumers with this many cards are still in the minority‚ but experts say that the majority of U.S. citizens have at least one credit card -- and usually two or three. It’s true that credit cards have become important sources of identification -- if you want to rent a car‚ for example‚ you really need a major credit card. And used wisely
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of Recent Developments in the Credit Card Industry by Douglas Akers‚ Jay Golter‚ Brian Lamm‚ and Martha Solt* Since the 1980s‚ Visa U.S.A. (Visa) and Master- Card International (MasterCard)‚ the bank-controlled credit card associations that together account for approximately 70 percent of today’s credit card market‚ have been able to control the use of and access to their networks to the advantage of their bank members. Recently‚ however‚ the credit card industry has been changing:1 some
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Why Credit Cards Should Replace Cash Shihao Chen Azusa Pacific University Why Credit Cards Should Replace Cash One hundred years ago‚ people had a lot of bills and coins in their wallets. The wealthier they were‚ the bigger wallets they had. Now‚ things have changed. More and more people have only one piece of plastic inside their wallets. In 1949‚ when a man named Frank McNamara had dinner in a restaurant‚ he found out that he left his wallet. After the dinner‚ he decided to create an alternative
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but psychologically as well‚ as the expression of the human emotions‚ thoughts and feelings. The language is a tool for communication‚ which is specifical for the human beings‚ which appears in the far pre-historical ages. Even though some animals use complex systems for communicating‚ they don’t have all of the properties‚ which is defined for the language. Language is the way of communication‚ while the human languages are a way of presenting the thought. It is controversial how the humans think
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supported the initial statement in the hypothesis‚ that blue would have the highest rate of photosynthesis (see Figure 7). The second part of the prediction was refuted by the data‚ as green had a higher rate than both yellow and red. This result seems to go against the experiment‚ however the answer is in Figure 5. When adding green food coloring to the solution (see Methods) dilution also took place. When comparing the wavelength of 540 nm (see Tables 1 & 2) with the its corresponding color in Figure
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Effects of Raising Interest Rates If a central bank increases the base rate‚ this tends to increase all major interest rates in the economy. This means interest rates for both savers and borrowers will increase. Higher interest rates will have various economic effects: 1. Increases the cost of borrowing. Interest payments on credit cards and loans will be more expensive. Therefore this discourages people from borrowing and saving. People who already have loans will have less disposable income
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In industrial terms‚ this requires the development of operations that minimize the adverse effects of processing. The effect of food processing on finished product quality ultimately determines the usefulness and commercial viability of that unit process operation. In the particular case of food drying this indicates that loss of volatiles and flavours‚ changes in colour and texture‚ and a decrease in nutritional value. Furthermore‚ residual enzyme activity and microbial activity in dried foods are
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