BUSINESS COMMUNICATION 1 C O N T E N T S Blocks/Units Details of Topics BLOCK I Unit 1 Unit 2 Unit 3 BLOCK II Unit 4 Unit 5 Unit 6 Unit 7 BASICS OF COMMUNICATION Significance of Business Communication Overcoming Barriers to Communication Strategic Relevance of Communication ORAL COMMUNICATION SKILLS Essentials of Oral Communication Skills Delivering a Persuasive Speech Successful Meeting Skills Listening Skills Pages 4 22 34 49 65 74 85 BLOCK III WRITTEN COMMUNICATION SKILLS
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Through Effective Business Communication. to succeed in business today‚ you need the ability to communicate with people both inside and outside your organization. Whether you are competing to get the job you want or to win the customers your company needs‚ your success or failure depends to a large degree on your ability to communicate. Whether you are posting entries on a blog‚ giving a formal presentation‚ or chatting with co-workers at lunch‚ you are engaging in communication‚ the process of
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Business communication QNO 1: Discuss in detail the concepts and problems of communication? Answer: Communication: The phenomenon of Communication is concerned with transfer of message. The message should reach the Decoder in order to gain a proper Feedback. However‚ since no two people are same‚ so communication style varies from person to person and in a broad perspective‚ from an organization to organization‚ country to country or culture to culture. Effective business communication
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The world today is turning more to electronic communications such as the e-mail‚ Facebook and Short message System (SMS). What is your opinion of this growing trend? Discuss. You should write at least 350 words. Everywhere we turn today‚ the world is crowded with people busy typing SMSes on their Nokias or iPhones or someone is staring unblinkingly at a Facebook or Yahoo page on the computer screen. Whether you like it or not‚ the age of Information Technology is upon us‚ and we can either learn
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INDIAN INSTITUTE OF MODERN MANAGEMENT (IIMM) Registration No. : IIMM/DH/1/2007/5516 Course : PM & HRD ASSIGNMENT :-BUSINESS COMMUNICATION Answer 1. (a) Communication Meaning and Definitions Communication is the nervous system of an organisation. It keeps the members of the organisation informed about the internal and external happenings relevant to a task and of interest to the organisation. It co-ordinates the efforts of the members towards achieving organisational objectives. It is the
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Business Communication Md. Tarikul Islam Jahangirnagar University‚ Bangladesh © Islam‚ M.T. http://sites.google.com/site/kjatbd/ Topics Today q Topics Today ü Course Outline § § § § Course introduction Topics included in the course Evaluation method What to expect and how to be prepared ü Start of the course‚ if time allows © Islam‚ M.T. http://sites.google.com/site/kjatbd/ The Course q Welcome!! ü To the Course-Business Communication o Course code:
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Introduction Business communication is used to promote a product‚ service‚ or organization‚ relay information within the business or deal with legal and similar issues. It is also a means of relaying between a supply chain‚ for example the consumer and manufacturer. An organizations profit or loss is decided by the level of expertise shown by the members of the organization towards business communication. Both internal and external communication plays a vital part in the organizations
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As the term suggests‚ business communication includes all communication that occurs in a business context. A knowledge of business communication presupposes an understanding of both businessand communication. That’s a lot of territory. Although courses in business communication have their roots in the “business English” and “business correspondence” courses common in the late nineteenth and early twentieth centuries‚ business communication has evolved over the years into a broad discipline providing
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Business Communication in the world of work. Definition Business Communication: communication used to promote a product‚ service‚ or organization; relay information within the business; or deal with legal and similar issues. It is also a means of relying between a supply chain‚ for example the consumer and manufacturer. Why is communication important to business? Good communication matters because business organizations are made up of people. As Robert Kent‚ former dean of Harvard Business
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Principles Of Business Communication The most important thing in communication is to hear what isn’t being said… AN OVERVIEW BUSINESS COMMUNICATION “Use of effective language for conveying a commercial or industrial message to achieve a predetermined purpose.” Business communication is a specialized branch of general communication that is concerned with commercial acts. Communication used to promote a product‚ service‚ or organization; relay information within the business; or deal
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