CHAPTER 1 IMPORTANCE OF QUALITY Quality is the business of doing business —Anonymous The importance of quality‚ be it in product or service‚ cannot be overemphasized. Just study some of the tips given from time to time to make matters easier for everyone. For instance‚ Indian Government’s Postal Department‚ one of the most extensive‚ popular and efficient in the world issues guidelines such as “PIN Code helps speed up your mail. If the PIN Code in your address is missing or inaccurate‚ please send
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Group process: inclusion A cornerstone for facilitators is to understand what happens to people in groups. To do this‚ we need to look both at what people set out to achieve‚ the task‚ as well as how they get along – the processes of group activity. People often behave quite differently in groups and teams from one-to-one settings. Some people become quiet‚ others turn into bullies or tormentors‚ some become jokers. For the facilitator who has to rely on others for getting the job done‚ this can be
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Foundational Values We all have our own view of origins and how it plays out in our life and relationship with others. Our foundational values come from our belief in the origin of the universe‚ life congruence and character lived out in service. These foundational values definitely shape our worldview‚ which will play an important role in our lives. In Genesis 1:1‚ it states‚ “In the beginning‚ God created the heavens and the earth.” I believe that it is through God that we are here today
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The implementation of the timeout processes could well be the most important procedure to be introduced to the operating theatre in recent times. This seemingly small change has had a dramatic impact on patient outcome‚ staff cohesion and cost reduction in medical institutions. However‚ there are still issues that are obstructing the effectiveness of the timeout‚ namely poor compliance by some team members who believe that the fast turnover of cases does not allow for the timeout‚ that they have
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The success of a company highly depends on the production of the individuals employed. Even though‚ many roles in a corporation seem similar to those of other competitors‚ ensuring that a good candidate is able to complete and meet all or most qualifications is essential. As a Human Resource (HR) representative‚ it is a challenging task to be able to classify and evaluate the right person for a job position. Especially when‚ placing the candidate in an environment where many are well experienced
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Budgeting Process Budgets are often met with much hesitation. Often times‚ managers feel that the process is often too long and really does not help them run their departments or business. Let¡¦s explore the various stages of the budgeting process and evaluate their effectiveness. Then review how the role of the budget could serve as an analytic tool and be used to evaluate organizational performance‚ eliminate inefficiencies in an organization’s performance‚ and be a part of the business control
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QUESTION 1 What do you understand by the following terms in business communication: i. noise ii. feedback iii. grapevine iv. medium v. encoding vi. negotiation vii. conflict QUESTION 2 As a secretary of the Executive Committee on Salaries and Conditions of Service in a parastatal‚ produce minutes of a recent meeting of the committee to discuss among other routine matters: i) salaries for contract staff ii) bonuses benefits for all staff Q1 - ANSWER Communication can be
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The Communications Process Shannon and Weaver (1949) put forward a basic linear model of communication. It is a clear example of a process-centered model and sees communication as the transmission of messages. Shannon and Weaver’s Communications model: The Oxford dictionary defines a process as ‘A series of actions or steps taken in order to achieve a particular end’ Similarly‚ an early example of the steps involved in the communication process are: Thought: First‚ information exists in the mind
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BUSINESS MANAGEMENT PROJECT: BASIC MANAGEMENT DECISION MAKING PROCESS TEACHER:ROBERT MACKENZIE Decision-making isanessentialaspectofmodernmanagement. This isafunction ofmanagement. Main task ofmanagementisareasonabledecision. Decision-making is a process of choosing a solution from available alternatives. The decision-makingisimportantbecauseitdeterminesbothmanagement actionandorganization. Adecisioncanbedefinedas"a choice made between alternative courses of action in a situation
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With rising questions about the immigration process in The United States. We need to implement new ideas and processes that allow for a more effective system. That not only make sure our country stays safe‚ but also to give these immigrants a chance to succeed. Not only through employment opportunities‚ but also through education. By providing some of these people with a trade. It would allow them to provide for their families‚contribute to society‚ and help improve our economy. A solution to these
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