APPLICATION OF QUALITY GAP MODEL TO MEASURE QUALITY OF PHARMACISTS SERVICE IN RETAIL PHARMA SETTINGS Introduction Pharmaceutical market in India is about $ 11.1 billion growing at the rate of 17.6% and expected to reach $20 billion (Rs. 88‚820 crore) by 2015.India’s pharma market is 13th largest in terms of the value and 4th largest in terms of the volume. Currently only 1%-3% of the pharma retail is in the organized sector. The size of India’s pharmacy retail market is estimated at $4.5 billion
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Marketing Strategies of Pepsi Co. PepsiCo is the second largest food and beverage company in the world. Caleb Bradham founded PepsiCo in 1898‚ a pharmacist and drugstore owner‚ who formulated the ingredients for the syrup‚ originally called Brad’s drink‚ of what is known today as Pepsi-Cola. PepsiCo’s mission is to be the world’s most premier consumer products company focused on convenient foods and beverages. PepsiCo has six guiding principles that include‚ “Care for customers/world we live
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An executive summary for managers and executive readers can be found at the end of this article Effect of perceived brand origin associations on consumer perceptions of quality Mrugank V. Thakor Anne M. Lavack Associate Professor‚ John Molson School of Business‚ Concordia University‚ Montreal‚ Quebec‚ Canada Associate Professor‚ Faculty of Administation‚ University of Regina‚ Regina‚ Saskatchewan‚ Canada Keywords Brand identity‚ Country-of-origin‚ Corporate ownership‚ Consumer psychology
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Soft drinks in India is a INR 11‚000 Crore industry1. The rising mercury levels have ensured that the Indian soft drinks industry is going through a healthy phase wherein‚ it registered an impressive growth of 24.6% in the year 2011/12. Carbonates had a growth of 13.6% growth‚ Bottled water saw an incredible 34.3% growth‚ Fruits and vegetable juices registered a growth of 29.7%‚ Sports and energy drinks saw a growth of 17.2%. PepsiCo operates in these product lines and the impressive growth numbers
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with beads. Beads can be woven together with specialized thread‚ strung onto thread or soft‚ flexible wire‚ or adhered to a surface (e.g. fabric‚ clay) Types of beads Beads may be divided into several types of overlapping categories based on different criteria such as the materials from which they are made‚ the process used in their manufacturing‚ the place or period of origin‚ the patterns on their surface‚ or their general shape. In some cases‚ such asmillefiori and cloisonné beads‚ multiple
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3.1 Evaluate different techniques for sampling evidence of assessment‚ including use of technology There are a wide variety of techniques used for sampling the evidence of assessment which are all valuable for different reasons. Below are listed these different techniques a) Direct observation is the best way to evaluate the assessor’s ability to carry out a fair and valid assessment. The observation should ideally take place in the work environment and involve the learner carrying out
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Human Resource Management Institute (HRMI) Edexcel BTEC HND in Business – HRM Unit No/Title: Unit 1/Business Environment Unit Code: Y/601/0546 Assignment No: 1/2 Assignment Title: Organization Purpose & It’s Environment Grading Opportunities Available Date Set: 7th October ‚ 2012 Due Date: 4th November 2012 Student ID: ______________________ Student Signature: ___________________ Outcomes/Grade Descriptors Achieved (Please Tick)
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Assignment Coversheet Faculty of Business and Law Date Received: ON-Line submission – if required‚ this coversheet must be completed and submitted with your assignment. Submission is taken as your having signed it. ON-Campus units return to: Campus Faculty Office OFF-Campus units return to: Assignment Tracking‚ DSA Deakin University Locked Bag 20000 Geelong‚ Vic‚ 3220 Address Line: 8 Melton Avenue‚ Camberwell‚ 3124‚ Melbourne‚ VIC. Tracking ID Number Barcode Unit Code: MMK277 Unit Title:
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to remember for later use. Mnemonic devices use vivid imagery and organization to help us memorize material easier. These devices are very helpful; in studying for test‚ remembering phone numbers and names; or for memorizing grocery lists. There are many different mnemonic techniques one can use to memorize material. Each of them vary in; easiness of use‚ effectiveness and how powerful they are. I am now going to describe and explain two different mnemonic techniques by applying them with
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1. Gaps in service quality process experienced by Bill Foster a. Not sticking to the promise made by Excelsior hotel‚ a failed check in facility at airport reveals this. This pile up extra stress to the passengers who get rest assured by check in facility at airport which then considered to be foil. b. Time taken by agents to check in customers is more. c. Less number of agents to process the check in formality of hotel. d. Front desk clerk is not dedicated to her duty
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