Rio Bravo IV - Case Analysis Question 1. Are there any justifiable reasons for this response by NUMMI/Toyota people? Or was it just nit-picking? Yes‚ there are justifiable reasons. In the Japanese culture‚ quality is the one of the most important determinates in choosing a supplier. They had specific standards that they developed and applied throughout their entire organization‚ they expected the same from their supplier (Garbage in - Garbage out premise). They saw promise in Rio Bravo IV’s willingness
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Operations Strategy in a Global Environment International Operations at General Motors For years‚ General Motors dabbled with the idea of becoming a truly global business. While the firm exported its cars to several other countries and had a few plants outside the U.S.‚ it remained predominantly a North American enterprise. Just a few years ago‚ for example‚ 80% of the firm’s vehicles were made in North America. Cars made elsewhere were often retreads of older
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Chapter 9 – Staffing and Training for Global Operations Multiple Choice Questions 1. Ideally‚ the ____________ should dictate the organizational structure and staffing needed by a firm. a. clients served b. size of the firm c. strategy of the firm (moderate‚ page 390) d. management philosophy of the firm 2. Firms using the ____________ approach to staffing fill key managerial positions with persons from headquarters. a. polycentric b. regiocentric c. global d. ethnocentric (moderate‚ page 391)
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1a.describe UPS United Parcel Service of America‚ Inc.‚ is an American global package delivery company -founded in 1907 -headquartered in Sandy Springs‚ Georgia‚ USA. -It delivers more than 15 million packages a day -to 6.1 million customers -in more than 220 countries 1a. describe UPS World most admired companies (Fortune‚ 2013) Rank in delivery-1 1a.describe UPS UPS product: Transportation services (domestic and international package delivery) +specialized transportation +logistics +financial
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include pickup and delivery times‚ location while en route‚ and package recipient. The outputs also include various reports‚ such as all packages for a specific account or a specific driver or route‚ as well as summary reports for management. CASE STUDY QUESTIONS 1. What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs include package information‚ customer signature‚ pickup‚ delivery‚ time-card data‚ current location (while en route)‚ and billing
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world around the organization • Robust strategic thinking and planning process • Great decision making Strengths Weaknesses • Widened field of vision for organization • Help to identify new strategies to face possible scenarios that could occur in UPS future • Guide future investment decisions as by living in the future through scenarios‚ there is a better‚ more enhanced and impactful view of the world in both the short and long run. • Foster robust strategic planning‚ thinking‚ and process •
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1. The ups smart label is a computer generated shipping label that one can create using a personal computer . An important element of the label is its bar code. 2. A package takes many steps from the pickup to the delivery. First the starts out on the computer scheduling a pick up which is sent to the UPS head quarters. From the head quarters it is sent to DIAD. DIAD shows the UPS driver where and when to pick up the package. When the package is picked up the driver checks on DIAD that the
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CASE STUDY QUESTIONS 1. What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs include package information‚ customer signature‚ pickup‚ delivery‚ time-card data‚ current location (while en route)‚ and billing and customer clearance documentation. Processing: The data are transmitted to a central computer and stored for retrieval. Data are also reorganized so that they can be tracked by customer account‚ date‚ driver‚ and other criteria such as the
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productivity = 2‚117 / 2 =1‚058.5 • Lowest productivity = 1‚965 / 4 = 491.25 • Explanation: • There are many possible reasons why the productivity differs when the number of crewmembers increases or decreases. One of it is that as stated on the case the company hires new employees every year. It means that maybe the combination of workers is not effective. For example the best employees were stationed to work together and the average rated employees and their novices were grouped. This is the
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their business and why is package tracking important to UPS’s customers? [list] UPS’s business focuses primarily on time-definite delivery of packages across the globe. It ranks amongst the world’s largest package delivery company and is a leading global provider of specialized transportation and logistics services. Also the importance of the tracking system can be listed as follows: • Secures the movement of packages from one location to another. • Enables their business to identify customers
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