Describe the role of sales staff working at richer sounds electrical retailer Talking to customer & greeting customers: Have a positive attitude. Keep your conversation cheerful yet professional. Keep focus on customer—not on yourself. Especially if you are meeting your customer for the first time‚ keep your focus on your customer and their needs. Demonstrate products & complete sales When having knowledge about the would be easy in answering questions for the customer. Product knowledge
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Area 1 1.1 Human Rights Act (1998) The Human Rights Act was mainly put into place to ensure equality for adults and also to support them with bringing up their children. This legislation ensures that each individual has exactly the same rights as everyone else in society. Some of these rights are: Having the right to follow any religion or belief The ability to go into education Prohibition of discrimination Following this legislation in my setting promotes equality as discrimination is not
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Assignment brief | Unit number and title | Unit 2 – Business Resources | Qualification | BTEC Level 3 Certificate‚ Subsidiary Diploma & Diploma in Business | Start date | September 2010 | Deadline | December 2010 | Assessor | L.McNeill | CRITERIA COVERED | | | P4‚ P5‚ P6‚ P7‚ M3‚ M4‚ D2 D3. | | | | | Assignment title | The Role of Financial Resources | Purpose: The aim of this unit is to develop learner knowledge of the range of human‚ physical‚ technological andfinancial
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Market research The process of assessing the viability of a new product or service through techniques such as surveys‚ product testing and focus groups. Market research allows a company to discover who their target market is and what these consumers think about a product or service before it becomes available to the public. Market research may be conducted by the company itself or by a third-party company that specializes in market research. Test subjects are usually compensated with product samples
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10. Understand procedures regarding handling medication 10.1 Describe the main points of agreed procedures bout handling medication 10.2 Identify who is responsible for medication in a social care setting. 10.3 Explain why medication must only be handles following specialist training 10.1 Describe the main points of agreed procedures about handling medication In the adult social care setting it is vital that when handling medications are involved‚ service providers must follow
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Business Resources Unit 2 Level 3 Task 1 Criteria P1 Describe the recruitment documentation used in a selected organization that you have been studying. Recruitment documentation basically means filling information and personal details about the vacancy that the person is applying for. Recruitment documentation consists of all the copies of application forms and supporting documents‚ and notes from all the panel members as well as regarding that the
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High-performance organizations emphasize all of the following EXCEPT: | Internationally-oriented | The goal of HRM could be stated as | To build organizational performance capacity through people | Employee orientation‚ training‚ and performance appraisal fall under the basic human resource management responsibility of | developing a quality workforce | | Cynthia has always performed well in her job‚ and has received good performance appraisals. She has been denied a promotion
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| |TDA 2.3 |COMMUNICATION AND PROFESSIONAL RELATIONSHIPS WITH CHILDREN‚ YOUNG PEOPLE AND ADULTS | CACHE Level 2 Children and Young People’s Workforce CACHE Level 2 Supporting Teaching and Learning in Schools – Work book 2 Contents Learning Outcome 1.1 ……………………………………………… 3.5 Learning Outcome 1.2 ……………………………………………… 3.5
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General Certificate of Education Advanced Subsidiary Examination January 2013 Sociology SCLY2 Unit 2 Thursday 24 January 2013 9.00 am to 11.00 am For this paper you must have: an AQA 12-page answer book. Time allowed 2 hours A Instructions Use black ink or black ball-point pen. Write the information required on the front of your answer book. The Examining Body for this paper is AQA. The Paper Reference is SCLY2. This paper is divided into two sections.
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Unit 2 – Business Resources Investigating Business Resources Part 1 Apple Inc. manages their human resources by having different staff members in charge of different sections. For example‚ there are a certain amount of staff that is in charge of managing the ‘Genius Bar’ in each Apple Store. They help the customers with their products; to find solutions or alternatives to their faulty products. There are also members who manage the bookings and appointments for customers. An appointment
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