1. Understand why effective communication is important in the work setting 1.1 - Identify the different reasons people communicate To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences People communicate in order to establish and maintain relationships with others‚ to give and receive information and instructions‚ to understand and be understood‚ to share opinions‚ knowledge‚ feelings‚
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UNIT 2: EQUALITY‚ DIVERSITY AND RIGHTS IN HEALTH AND SOCIAL CARE This unit investigates how equality‚ diversity and rights are central to the effective operation of health and social care services. The unit explores discriminatory practice and its potential effects on patients/service users; the promotion of anti discriminatory practice by‚ for example‚ legislation and codes of practice‚ and the application of this to the health or social care workplace. The knowledge and skills gained
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Potential Hazards in Health and Social Care: A Guide for Staff By Gareth Barnes Introduction Health and Social Care in Northern Ireland is provided as an integrated service‚ this is a number of organisations who plan to deliver and monitor health care in NI. There are 6 Health and Social care (HSC) trusts in N. Ireland. 5 HSC trusts provide integrated health and social care services across N.Ireland; Belfast HSC Trust South Eastern HSC Trust
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is entitled to have another present at any stage of the procedure Bv Explain the agreed ways of working with your employer in relation to the follow areas: 1. Data protection 2. Grievance 3. Conflict management 4. Anti-discriminatory practice 5. Health and safety 6. Confidentiality 7. Whistleblowing 1. Data protection It is agreed no data is to be passed on to anyone without clients or next of kin consent and data about the clients or employees is not to be passed on
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Personal Development In Health‚ Social Care Or Children’s and Young People’s Setting Aims This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. The unit considers personal development and reflective practice‚ which are both fundamental to such roles‚ and ways to implement these. Credit 3 Level 3 Learning outcomes Assessment criteria The learner will: The learner can: 1. 1.1 Understand what is required for competence
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children. The Act also includes the support of children with disabilities who‚ when they reach the age of 18‚ come under the NHS and Community Care Act 1990. The Children Act also helps those who have custody over the children. ( i.e. If the parent divorce and they do not know who has rights of the child/children.) It promotes anti-discriminatory practice by laying out the final law in regards to who has custody over the child. The Court will only make an order if it is better for the child than
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Engage in personal development in health‚ social care or children’s and young people’s settings. 1. Describe the duties and responsibilities of own work role. Healthcare Assistants play a vital role in the care of patients. Working under the direction of more senior healthcare professionals‚ they take care of the day-to-day needs of patients by providing help with personal care‚ meals and mobility. A Healthcare Assistant in Schonfeld Square performs many of the following tasks
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principles of communication in adult social care settings 1.1 The diffrent reasons people communicate are to tell others what there needs are for example there are hungry they need the toilet they would like something they need help to carry out a action and many more. They may like to exress or share ideas about themself or others. To obtaine or recive infomation maby about there children family or friends residence in a care home often worry about there family and when they are going to come
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basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognized and reported. Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and a choice available to the individual to allow them an informed choice regards their care. Some reason to communicate are‚ to share information‚ ideas‚ express feelings‚ concerns – A
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Workbook one Principles of communication in adult social care settings 1) Sign language Lip reading Makaton Braille Technological aid Human aid – interpreter – translator –signer 2) They are hurt They want food They are tried General interaction They want a drink 3) a) colleagues – the environment will be a pleasant and positive one to work within if colleagues communicate regularly therefore promoting team work. b) the service user- people usually feel satisfied
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