Customer knowledge management via social media: the case of Starbucks Alton Y.K Chua and Snehasish Banerjee Abstract Purpose – The purpose of this paper is to analyze the extent to which the use of social media can support customer knowledge management (CKM) in organizations relying on a traditional bricks-and-mortar business model. Design/methodology/approach – The paper uses a combination of qualitative case study and netnography on Starbucks‚ an international coffee house chain. Data retrieved
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ARTICLES Effect of large-scale social marketing of insecticide-treated nets on child survival in rural Tanzania Joanna R M Armstrong Schellenberg‚ Salim Abdulla‚ Rose Nathan‚ Oscar Mukasa‚ Tanya J Marchant‚ Nassor Kikumbih‚ Adiel K Mushi‚ Haji Mponda‚ Happiness Minja‚ Hassan Mshinda‚ Marcel Tanner‚ Christian Lengeler Summary Background Insecticide-treated nets have proven efficacy as a malaria-control tool in Africa. However‚ the transition from efficacy to effectiveness cannot be taken for
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CP English II Spring 2013 (Mr. Eldridge) Research Paper Project The objectives are as follows: The students will learn to research a topic and organize notes‚ pre-write a 4-5 page paper‚ outline‚ draft‚ assert an argument‚ peer review‚ line edit‚ avoid plagiarism‚ and use the MLA method of citation The twentieth century was ripe with transformations in culture‚ science‚ athletics‚ politics‚ art‚ and fashion. You will choose a topic from the list below and research it so you can explain the
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Homework Solutions: Spilker et al. C h. 20 40. Harry and Sally formed the Evergreen partnership by contributing the following assets in exchange for a 50 percent capital and profits interest in the partnership: Harry: Cash Land Totals Basis Fair Market Value $ 30‚000 $ 30‚000 100‚000 120‚000 $ 130‚000 $ 150‚000 Sally: Equipment used in a business Totals 200‚000 $ 200‚000 150‚000 $ 150‚000 a. How much gain or loss will Harry recognize on the contribution? b. How much
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The high turnover at MexFabrics is a serious obstacle to productivity‚ quality‚ profitability‚ and company reputation. For MexFabrics‚ Production‚ is a major issue‚ the high turnover rate reduces the number of staff available to fulfill daily functions and is a very big challenge to the MexFabrics human resources manager‚ even beyond the issue of how well the work is done‚ as he experiences the problem of fulfilling the planned production output together with the time required for recruiting new
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Volume 11 Issue 6 Version 1.0 May 2011 Type: Double Blind Peer Reviewed International Research Journal Publisher: Global Journals Inc. (USA) Print ISSN: 0975-5853 Global Journal of Management and Business Research Mobile Phone Usage Habits Of Students Commuting From Rural Areas To Nearby Town - An Exploratory Study Of Visnagar (Gujarat-India) By Atul Patel‚ Dr.Harishchandra Singh Rathod Nootan Sarva Vidyalaya Campus‚ Visnagar‚Gujarat(India) Abstracts - Mobility‚ user-friendliness and convenience
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ALS Amyotrophic Lateral Sclerosis Lou Gehrig’s Disease By Audrea Emmons Pathophysiology • Amyotrophic lateral sclerosis (ALS)‚ often referred to as "Lou Gehrig’s Disease‚" is a progressive neurodegenerative disease that affects nerve cells in the brain and the spinal cord. Motor neurons reach from the brain to the spinal cord and from the spinal cord to the muscles throughout the body. The progressive degeneration of the motor neurons in ALS eventually leads to their death. When the motor neurons
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an econometric analysis of David P. 1985. CLIO and the economics of QWERTY. Economides N. 2001. Bibliography on network economics. Farrell J‚ Saloner G. 1985. Standardization‚ compatibility and innovation Feld S. 1981. The focused organization of social ties. Fudenberg D‚ Tirole J. 1992. Game Theory. MIT Press: Cambridge‚ MA. Gabel H. 1991. Competitive Strategies for Product Standards Glesjer H. 1969. A new test for heteroscedasticity. Grindley P. 1995. Standards Strategy and Policy. Oxford University
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THE CASE OF SHUI FABRICS ******************************************** Problem: 1. The Return of Investments of Shui Fabrics is low at only 5% in the past 3 years 2. The Chinese political and sociocultural had affected their assertiveness in growing their business‚ so Ray is faced with problem if he has to continue or shut down the business Objectives: 1. Increase the ROI of Shui Fabrics which is aimed by Paul Danvers their president @ 20% 2. Decide whether to continue or stop manufacturing business
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study of society‚ communities and people whereas nursing is a profession which focused on assisting individuals‚ families‚ and communities in attaining‚ maintaining and recovering optimal health and functioning. In this assignment‚ I will describe the definition of Sociology‚ the definition of nursing and explain why sociology is very important and is relevant to nursing practice. I hope this assignment will show the relevance of sociology to nursing practice and that will develop more professional
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