The Smile Factory: Work at Disneyland SELF-EXPERIENCE ON DISNEYLAND In general‚ this case shows the power of culture. It dominates how the Disneyland uses the culture to manage the employees’ behavior in the part. So that they can produce the products‚ the joyful experience in the journey on Disneyland. My own experience to Disneyland is that it provides the Care‚ the Warm Welcome and the feel of being in a fancy world since you are entering into Disneyland. Or we might say‚ it’s anywhere and
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Team Case# 1- The Smile Factory: Work at Disneyland Disney has developed an intricate model of organizing its theme parks. This model requires thousands of employees to abide by standards set by company executives and theme-park trainers. Trainers are well versed in company policy‚ and for the most part‚ are able to effectively communicate Disney’s ideals and practices to its newly hired employees. Disney’s theme park employees adopt Disney’s company culture‚ language (and lingo)‚ and the fear
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COMMENTS ON Van Maanen‚ J.‚ “The Smile Factory: Work at Disneyland”‚ In P. Frost‚ et al (eds.) Reframing Organizational Culture‚ Newbury Park‚ CA: Sage Publications‚ 1991‚ pp. 58-76. A) HOW DOES THIS PAPER RELATE TO OTHER MATERIAL YOU HAVE REFLECTED ON IN THIS MODULE? The ‘Smile Factory: Work at Disneyland’ case study emphasizes a strong correlation with the in-class topics presented throughout the Organisational Behaviour module. The paper is a description of the organisation’s code of conduct
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The Smile Factory John Van Maanen Disneyland as the self-proclaimed “happiest place on earth” occupies an enviable position in the amusement and entertainment worlds as well as the commercial world in general. Its product‚ it seems is emotion – “laughter and well-being”. Bill Ross‚ a Disneyland executive‚ summarizes the corporate policies nicely by noting that “although we focus our attention on profit and loss‚ day-in and day-out we cannot lose sight of the fact that this is a feeling business
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In Deborah Boe’s “Factory Work” (n.d.) the author paints a picture of the monotonous and sometimes dangerous work that goes on in the life of a low income factory worker. The character remarks how the hot glue machine she works “ate” her shirt once‚ and how one of her co-workers used to have long hair until the machine “got” it. The character has been doing the same repetitive job over and over. Now she no longer needs to think about what she is doing and her mind wanders as she is working. While
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protect the interests of group members. One celebrated example is the subculture of factory workers that was accidentally discovered by Elton Mayo and his associates in the 1930s. The research team visited the Hawthorne plant of the Western Electric Company to study the effects on productivity of variations in lighting. What the researchers found was that lighting had little to do with worker output. Instead‚ work group norms were found to be the strongest forces affecting the daily production levels
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Marketing plan for HK Disneyland Disneyland is the strong brand name in the world. Hong Kong is home to the fifth Disney Resort in the world and the city’s landscape and vibrant‚ diverse culture have inspired our Imagineers to create a variety of entertainment that is unique to Hong Kong Disneyland Resort. Hong Kong Disneyland Resort brings the magic of a world-class entertainment experience to people of all ages. Nowadays‚ HK Disneyland will be competing with local and other country theme park
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Hong Kong Disneyland (HKDL)‚ as being the fifth Disney Resort in the world under Walt Disney Company (DIS)‚ is currently in the Growth stage of Industrial Life Cycle. In this report‚ comprehensive analysis of HKDL will be presented begins with a detailed background information of the company‚ followed by its external and internal environment‚ findings included increasing inbound tourist in Hong Kong‚ low exchange rate of HK Dollars‚ global economic downturn‚ new development of Lantau Island‚ expansion
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downturn. Hong Kong Disneyland was opened on 12 September 2005. Hong Kong was soaked in an atmosphere of jubilance after the Hong Kong government successfully signed contract documents with Walt Disney Company. However‚ series of scandals and problems have popped up since the construction of the theme park‚ and these have badly affected the park’s image. This report aims to compare the benefits and drawbacks of Disneyland to Hong Kong‚ and to assess the influence of Disneyland on Hong Kong in different
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Always Remember To Smile English Literature Essay If you are still thinking about when either happened‚ then you belong to the large majority who have long turned into mechanical robots or transformed into zombies. These pseudo humans either have hollow laughter that reeks of howling or have to make do with plastic smiles etched to perfection! (Well‚ at least most of the time‚ although the etching artist could give the Joker a run for this evil grin) I don’t blame them; in this time & age of
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