CASE SIX: INTERVIEW | | Case requirements: 1. Develop a detailed selection plan for the position of a department manager to determine the most important KSAOs for this position. 2. Using the selection plan‚ develop a standardized interview protocol consisting of 10 questions that will be asked of all candidates‚ along with scoring keys for each question. 3. Conduct pilot interviews using the protocol you have established to determine the effectiveness of your questions. 4. Revise
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Tanglewood Case 1 The focus of this paper is to assess the current operational environment of Tanglewood and offer recommendations on how the organization should implement staffing strategies in regards to developing an effective selection plan. Organization Overview and Mission Tanglewood is a general retail store that has carved out a niche in the retail market providing outdoor clothing and equipment to a middle -and-upper income clientele base. Tanner Emerson and Thurston Wood founded Tanglewood
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Memorandum To: Marilyn Gonzalez and Daryl Perrone From: Maggie Jones Date: 6 February 2012 Subject: Tanglewood Case 4: Measurement and Validation Below is an analysis of the potential new selection methods for hiring the Store Associate position. The study of 10 Seattle-based stores resulted in an adequate sample size of 832 applicants. New selectors being evaluated are the retail market knowledge exam‚ Marshfield customer service biodata questionnaire and essay‚ Marshfield
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Tanglewood Case 3 Recruitment MDezzerlie HR 594 DESCRIPTION/INTRODUCTION: Tanglewood is in need of new employees because of turnover just like any other retail organization. The managers of Tanglewood realize this is a concern‚ but realize they do not have any centralized method for recruiting new employees. Evaluating the recruiting methods and creating a guide for Tanglewood will assist in developing a recruiting service to follow the mission statement of the unique company culture
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associates‚ and 600 shift leaders. Tanglewood believes in retention‚ and internal promotions so the year after next year we will have to hire 192 shift leaders‚ 493 department managers‚ and 9 assistant store managers. According to the projections‚ a large number of store associates will need to be replaced. There could be potential problems in filling vacancies according to the environmental scan. The turnover ratio is very high for store associates. Tanglewood believes in internal promotions‚ so
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Tanglewood Case 7 Report Tanglewood is currently in need of a new manager for their flagship store in Spokane. 20 individuals were contacted as potential candidates‚ with internal candidates contacted via referrals by regional managers and external candidates that were based on nominations from corporate offices. A total of 10 candidates have taken up the application. The company is in possession of their resumes‚ retail knowledge tests‚ standardized test scores from the Marshfield Applicant
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Tanglewood Case 3 1. Recruitment Guide Position: Sales Associate Reports to: Regional Manager Qualifications: At least 1 year experience in retail Basic math knowledge 1-2 years experience working with computers Relevant Labor Market: Varies Timeline: Continuous‚ but in this order: Days 1-6: Conduct interviews with qualified applicants Days 7-10: Targeted hire date Activities to undertake to source well-qualified candidates: Post job openings for all regions
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Miriam Garcia Tanglewood Case Week 3 Tanglewood Case Study 3: Recruiting Recruitment Guide Position: Sales Associate Reports to: Shift Leader Qualifications: All are welcome to apply Relevant Labor Market: Pacific Northwest Timeline: None Activities to undertake to source well-qualified candidates: Newspaper Advertising Job Fairs College Career Fairs Job Posting on Company Website Employee Referrals Staff Members Involved: HR Recruiting Manager‚ Shift Leader‚ Department Manager Budget: $3
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differs from the example provided in the book because there is no specific timeline for hiring; this is a continuous recruiting effort because even as positions are being filled‚ new positions are becoming available. It is also different because Tanglewood does not have a specific list of minimal educational requirements as qualifications. Position: Store Associate Reports to: Department Store Manager Qualifications: Excellent Customer Service Relevant Labor Market: Retail Activities to undertake
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differs from the example provided in the book because there is no specific timeline for hiring; this is a continuous recruiting effort because even as positions are being filled‚ new positions are becoming available. It is also different because Tanglewood does not have a specific list of minimal educational requirements as qualifications. Position: Store job associate Reports to: Department mangers Qualification: individuals who have some retail experience‚ college students. Relevant labor
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