Ryan Schmidt MGT 451 Dr. Scroggins Tanglewood Case #6 Major KSAO Category Necessary for selection (Y/N) Method of Assessment Exp. Educ. MAE RKT Skills in personnel resource management Y x x Communication/Speaking skills Y x x Knowledge of customer service principles Y x Knowledge of organization policies/procedures N x Ability to analyze financial and operational data Y x x Problem solving skills/ability to resolve conflict Y x x x Skill in judgment and decision making
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Blanca Sanchez MGMT 4305 Case 1: Tanglewood Stores and Staffing Strategy Staffing Levels 1. Acquire or Develop Talent I would strongly recommend that Tanglewood focuses on developing talent rather than acquiring it. It seems that this company would do best if they hired internally because they say that all of the new employees that they hire‚ even those with college degrees‚ are required to spend time working in the store as an associate. They do this in order to preserve the company’s unique
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2014 To: Daryl Perrone Staffing Services Manager Subject to: These are the assessment and recommendation I have suggested to Tanglewood Store to pay attention for centralization of the organization’s practices and the improvements of staffing levels and quality. 1. Acquire or Develop Talent As I read the case‚ the Tanglewood Store has many employees. It has 215 employees per store. I think that the organization should choose Develop Talent. They have enough employees already
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CASE FOUR – TANGLEWOOD MEASUREMENT AND VALIDATION 1. Assess the practical and statistical significance of a proposed set of hiring tools‚ and recommendations regarding how adopting these new hiring methods might benefit stores. Tanglewood has decided to use the following new approaches to hiring; Retail market Knowledge Exam‚ Marshfield Customer Service Bio data Questionnaire and Essay‚ Marshfield Applicant Exam and a Personality Exam. A critical review of each of these has certain strengthens
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Case study 2 Planning Determining future human resource requirements Future HR requirements represent the number and types of employees that the organization will need in the future to produce its goods and services. The requirements represent the organizations desired work force of the future. Statistical techniques like Ratio analysis and regression analysis are generally used to forecast HR requirements. In this case study the estimates for coming year’s labor requirement is identical to
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Chase Cosner Kathleen Shook Jesse Anderson Aaron Good Case One: Tanglewood Stores and Staffing Strategy * Acquire or Develop Talent Tanglewood should acquire employees that have some knowledge in sales and retail but should also train and develop their customer service skills to coincide with the company’s goals and strategies. * Hire Yourself or Outsource Tanglewood should definitely hire employees themselves because they have strong company morals that need to be enforced while
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Tanglewood Case 1 Report Tanglewood is a chain of nondurable general retail stores and operates in the moderate price niche‚ targeting middle- and upper-income customers. Competition and Industry The retail industry accounts for over $4 trillion in annual sales. Recent estimates indicate that the retail industry employs approximately 15 million people. The financials show that Tanglewood is a moderately sized organization with strong growth potential. The company’s specific niche is similar
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Tanglewood Case Study #2 Markov Analysis Table 1.1 Current Workforce 1 2 3 4 5 Exit 8500 = 4505 510 3485 1200 600 192 850 493 102 150 9 69 12 50 33 17 Gap Analysis 1 2 3 4 5 Exit Year End total 4505 1110 694 171 45 External Hires needed 3995 90 156 -21 5 Environmental Scan Tanglewood
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Tanglewood Case Study #1 Dear Donald Penchiala‚ I am external consultant for staffing services‚ and I would like to make some suggestions on staffing quantity and staffing quality strategies for Tanglewood. In my professional opinion‚ developing current talent would be a better and more cost effective strategy for Tanglewood than acquiring new talent. Going forward‚ new employees with minimal or no retail background should have a chance to develop retail experience as an associate while growing
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Tanglewood stores Case two Conduct an analysis of Tanglewood’s staffing data and determine if their current staffing practices are sufficient to meet their ongoing needs‚ or if there will be problems in adequately staffing the organization in the near future. Recommend how Tanglewood should design its overall staffing mission and strategy based on their upcoming needs. Calculate representation statistics for various jobs within a single Tanglewood department store to determine where the most critical
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