"Services management and marketing" Essays and Research Papers

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    CASE: I Playing to a new beat: marketing in the music industry Questions: 1. Discuss the micro and macro forces that are affecting the music industry. Answer : Factors affecting the music industry include the following: • Consumers have created a new value curve for the music industry • Online file sharing and downloading where copyright holders are bypassed has put the traditional business model of the music industry in doubt • Competition for consumers time‚ attention

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    Marketing management Assignment Raffles University Ulaanbaatar‚ Mongolia Lecturer: Nazaretha C. Villacruz Done by: Erdenezuchi Purevtseren Word count: 1591 Introduction Build-A-Bear Workshop is a very successful organization. It is a place where small children to big kids can play and enjoy the place. The founder of Build-A-Bear is Maxine Clark. She had the idea of making a teddy bear when she was only 10 years old. At that time she wanted many different types of teddy bears. And

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    Course: Marketing Management 1 Max. Marks:20 Time: 20 minutes Name----------------------- Roll no.----------------------- Answer any 20 from the following Multiple Choice Questions: Circle/fill up the blank 1. Companies that search for customers and may negotiate on the producer’s behalf but do not take title to the goods are called ________. a. marketers b. merchants c. facilitators d. agents e. none of the above Answer: d 2. A ________ strategy involves the manufacturer

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    [pic] FACULTY OF COMMERCE MARKETING DEPARTMENT Some Scholars like John Pestrof regard R M as “old wine in a new bottle” while others regard it as a new approach representing a paradigm shift Discuss (30) Relationship Marketing can be defined as a strategy that is used by business organisation to learn more about customer’s mood and behaviours so as to develop stronger relationship with them. Peter Druker stated that the purpose

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    5 Marketing Management Concepts There are five concepts under which organizations conduct their marketing activities: the production‚ product‚ selling‚ marketing‚ and societal marketing. The production concepts holds that consumers will favor products that are available and highly affordable. In this sense‚ management should focus on improving production and distribution efficiency. For example‚ Henry Ford’s whole philosophy was to perfect the production of the Model T so that its cost could

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    Hong Kong-based international airline. It network covers 49 destinations across the Asia-Pacific region. (Dragonair‚ no date) The nature of Dragonair is to provide air transport service for the travelers. It ensures the flight safety and provides the excellence services to customers. Dragonair provides customization service to satisfy the variability of customers’ needs. It also provides the low cost ticket sometime to solve the perishability problems. From the competitive‚ airline is not an easy entry

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    customer data faster. This software allowed eCourier to see when client’s accounts were going dormant or if there were changes in the bookings. With this new data‚ eCourier saved money by not having to add extra staff to monitor who was happy with service and who was not. The second company was Cablecom. Cablecom was also interested customer satisfaction. They used statistical software to look through customer data and filter out trouble. They also found that using survey research in combination

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    Qns: Discuss the 4 major characteristics of services and the marketing strategies available for the service organization. Qns: What are the primary differences between product and services? Give examples that highlight these differences between product and services. Give examples that highlight these differences and provide examples of hybrid offer. Qns. Using a service example of your choice‚ explain how the service company can deal with intangibility‚ inseparability‚ variability and perishability

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    Running Head: MMGP: MARKETING PLAN FOR MY LAST STEP BACKWARD By: Group 4 – Lowery D. Lockard; Brian Harrison; Michael Newby‚ Jenna Seemann. (No submission from Raymond Washington) BUSI 520 – Liberty University Product Background Information Terrifying‚ yet inspiring‚ a fall from stage talent to C-5 quadriplegic proves that‚ in our darkest moments‚ faith and determination can prevail! Our product is an awe-inspiring autobiography written by the recently crowned Ms. Wheelchair

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    expensive. It is apparent that one of Aldi’s marketing objectives is to grow its market share within the UK market. (Jenkinson‚ 2014) Cites‚

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