|service marketing | |EXPECTATION AND PERCEPTION OF SERVICES IN JET AIRWAYS | |BASED ON STUDY CONDUCTED THROUGH SERVQUAL | |
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I am currently in a teaching role in various disciplines and with different groups of Learners. For this assignment I will be describing my role‚ responsibilities and boundaries with a group of learners who are employed at a factory in Gateshead‚ these learners are working towards a qualification in Fabrication and Welding‚ 1. Identify Needs At first contact with the learners I introduced myself and briefly explained why I was there and then asked them each in turn to introduce themselves
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The airline industry has developed immensely over the past few decades with aircraft being a major mode of transport for the mass movement of people. This is down to entrepreneurs such as Herb Kelleher‚ Michael O’Leary‚ Freddie Laker and Richard Branson who have all contributed in the growth of the industry and made it into the multi-billion pound industry that it is at present. There are four types of flights that make up the airline industry as a whole; Scheduled‚ Charter‚ Low Cost and Freight
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how Australia ’s airline industry provides a solid example of an oligopoly market. It uses case studies of Qantas‚ Jetstar‚ Virgin and Tiger airlines to demonstrate how they all need to employ profit-maximising strategies that take into account the likely response to the strategies of other firms. Airline Industry Overview Australia ’s airline industry can be classified into three broad categories: domestic trunk route airlines regional airlines International airlines. http://www.aph
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SLEPTEC ANALYSIS - AIRLINE INDUSTRY All industries are influenced by SLEPTEC factors. For example‚ some of the SLEPTEC factors affecting the airline industry in recent years include: Social: increased popularity of foreign travel leading to a boom in demand for air travel. However‚ this has been adversely affected by international terrorism. Legal: there are increasingly tight rules about the materials that need to go into aircraft construction in order to make them safer and more resistant
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large and growing industry. It facilitates economic growth‚ world trade‚ international investment and tourism and is therefore central to the globalization taking place in many other industries (Airline Industry‚ 2000). In Globalization era‚ Airplane industries are really important to move people to another place. It’s really reliable and secure. Compare with five decades ago. Airplane was frightening and costly. People try to find new technological innovation in airplane industry to devoted passenger
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Assessment Question 1 – Roles and Responsibilities as a Teacher As in every profession‚ roles‚ responsibilities and boundaries are set in order to define the line indicating the acceptable limits. Many people think the role of a teacher is just to teach students new skills; however the role goes much further than this‚ it can include assessor‚ verifier‚ advisor‚ record keeper‚ course designer‚ working with employers and personal tutor. Within this position there are naturally a huge number
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The basis for Value Creation of a classical hub-organised airline consists of its operating hub and spoke strategy. This system implies that all flights move along spokes connected to a hub placed at the centre. In fact all long-haul flights depart from the hub‚ to which all passengers are flown in the first place. Therefor it is necessary to own a heterogeneous fleet to secure an outstanding efficiency of the long distance flights. To have an attractive and used to capacity hub at one’s disposal
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It is the role of a teacher to ensure that the learner achieves the qualification that they are working towards and gains relevant skills in a way that fits their learning needs‚ meets the requirements set by the awarding body‚ meets the demands of employees‚ and does so with time and financial efficiency. Within my role I recruit‚ select and train volunteers in a variety of subjects who then go on to support local families within their own homes. Some of our volunteers choose to get there learning
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Roles and Responsibilities This essay is to evaluate what your role‚ responsibilities and boundaries as a teacher would be in terms of the teaching/training cycle. In order for one to completely explore the task expected from the author‚ it is paramount to understand the meaning of the terminology used in this essay. The author begins by giving a brief definition of “role“. According to the dictionary‚ role is defined as one’s part‚ expected function‚ job‚ duty‚ task‚ responsibility.
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