QUESTIONNAIRE It is a research instrument consisting of a series of questions and other prompts for the purpose of gathering information from respondents. Although they are often designed for statistical analysis of the responses‚ this is not always the case. The questionnaire was invented by Sir Francis Galton. It refers to paper and pencil data gathering method by letting the subject or respondent complete the questionnaire before the researcher or his representative‚ or it can be mailed
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The telecom industry of Bangladesh has entered a phase of growing competition. Even though Bangladesh is regarded as one of the poorest‚ and a heavily populated country‚ it has found a way to grow its telecommunications sector. A flourishing mobile telephony business has brought out many positive changes in the country’s socio-economy. Foreign operators have been admiring Bangladesh as a budding high-growth mobile market‚ and have been in discussions with Bangladesh’s regulator‚ the Bangladesh Telecom
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Price War in Indian Telecom Industry Executive Summary 3 Methodology 3 The Indian Telecommunications Industry 3 Mobile Growth – Twist in the Game 3 Revenue and Growth 4 Beginning of Overcrowding and Price War 4 Industry perspectives on Price War/ Falling Rates 5 Opinions from Industry Stalwarts and Watchers 7 3G on the Horizon 8 Growth at Home and Abroad 8 Conclusions 10 The Indian telecom sector could be going the airline way. 10 Hypothesis on future trends of structure
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Questionnaire Good day. I apologize for this inconvenience but as per a university coursework requirement‚ I have been assigned to conduct a research on Business Etiquettes. Kindly write the relevant information. Your responses are greatly appreciated. Thank you. Name (optional): __________________________________________________________ Post: ___________________________________________ Gender: M / F 1) Which age group do you belong to? a) 18 to 25 b) 25 to 45 c) 45 and above
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because these two can happen during the same activity and they can have direct and indirect effect upon each other. * Output:- In language output is the amount of something produced by a person‚ machine or industry. Outputs relate to objectives. Objectives are the planned areas of activity through which you intend to achieve your aims. Outputs are specific services and products you offer to carry out those objectives. Economically the output could be in the form of a good or services that is produced
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Executive Summary In this report‚ the mobile services industry has been analyzed for 3 year period from Apr’09-Dec’11 and Idea Cellular Limited has been compared with both the industry standards and the market leader‚ Airtel. The current and likely future trends in the industry are identified with respect to market dynamics‚ subscriber growth‚ revenue growth‚ policy regulation and investments. It is believed that after a period of price war over the past 3 years‚ a consolidation phase will follow
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Running head: CUSTOMER INVOLVEMENT IN SERVICE INNOVATION Customer Involvement in Service Innovation Francisco Espinosa University of Phoenix Customer Involvement in Service Innovation New product and service development is an extremely unsafe process for large and small firms. Rates of failure in launching products and services are superior to 50%‚ and close to 90% in some types of products‚ services and markets
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success of the companies depicted in the case? Provide an example from each company explaining how the technology implemented let to improved performance. Information technologies are imperative to businesses and organizations that want to be successful. In this case‚ there were three companies that demonstrated how information technologies helped their business. The first company was eCourier. eCourier delivers packages around London and wanted to “keep real-time tabs on customer satisfaction”(Textbook
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make your travel arrangements? Airline Travel agency Other (please specify) _________________________________________________________________ 5. Did you know that travel agencies do not charge the customer for their services? _____Yes _____No 6. Please rate the following qualities that would be most important to you in the selection of a travel agency:
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| Bank Customer Service Call Center: Handling Customers | | | Introduction: A customer service officer or personnel often face problems handling difficult or irritated customers. Officers or personnel need to know the correct method of handling these people in the best possible way in order to give customers customer service satisfaction and also to retain customers from going elsewhere for the services they need. An example would be banking services‚ mobile network services‚ etc.
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