Business Research Method Job Motivation and Job Performance: An Exploratory Study in RHB Bank Lecturer: Dr.Mirza Manirajah Abdullah Prepared by Student Name: LEE LIAN SENG I/C NO: 710414-10-5663 RIVERBANK ACADEMY SDN BHD NO 3-3 & 5-3‚ JALAN PUSAT PERNIAGAAN 1‚ PUSAT PERNIAGAAN SG.JELOK‚ 43000 KAJANG SELANGOR TEL: 03-87375009 FAX: 03-87395418 WEBSITE: www.riverbankacademy.com.my EMAIL: info@riverbankacademy.com.my 1 CONTENTS DESCRIPTION PAGE Introduction To RHB Bank page
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Job design and job characteristics are very interesting topics for discussion. In my opinion the modern route‚ that of fitting jobs to people‚ is the best decision a manager can make when designing jobs. It leaves employees more space to experience new challenges and take more responsibility in their job. While reading the Overview of the Job Characteristics Model each of the concepts mentioned brought several examples in my mind. I do not want to cite the concepts from the book‚ but I will give
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reputation for innovative high-quality products and its economic power. There‚ from 1950 onward‚ he taught top management how to improve design (and thus service)‚ product quality‚ testing‚ and sales (the last through global markets) through various methods‚ including the application of statistical methods. W Edwards Deming placed great importance and responsibility on management‚ at the individual and company level‚ believing management to be responsible for 94% of quality problems. He is regarded as
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Compare two (2) job positions from the episode and perform a job analysis of each position. Comparing two positions from the Norwegian Cruise Line episode‚ they are crew staff and recreation staff. Both positions are important for the smooth running of the ship. Guests expect to have entertainment functions to attend as well as be able to attend different social activities. The contributions these positions make to the overall running of the cruise ship is priceless. Cruise staff is responsible
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HUMAN RESOURCE MANAGEMENT SOO CHUNG KIAN LITERATURE REVIEW: JOB ANALYSIS AND JOB DESIGN What Is Job Analysis? Introduction In human resources‚ job analysis plays an important role of it. It provides information regarding positions in the organisation. It is an important topic as well as a vital employment tool which can assist with HR activities and potential and current employees‚ ‘Job analysis is the systematic study of positions to identify their observable duties and responsibilities
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Quality Assurance Quality assurance is based on setting agreed quality standards at all stages in the production of a good or service in order to ensure that customers’ satisfaction is achieved. It does not just focus on the finished product. This approach often involves self-checking by workers of their own output against these agreed quality standards. The key differences between the two methods are that‚ quality assurance: a. puts much more emphasis on prevention of poor quality by designing
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Contents 1. Introduction 1 1.1. Quality and Total Quality Management 1 2. Company Background 2 2.1. JEEVES PLC 2 2.2. Company product 4 2.3. Production Process 4 2.4. Factory Layout 6 3. Problems and Root Cause Definition 7 3.1. Problems in the Production Process 7 3.1.1. Precision Jointing 7 3.1.2. Adhesive Applicators & Component Sub-assembly 10 3.2. Employee Problems 12 3.3. Complains and Warranty Claims 13 3.4. Quality Cost & Productivity Effort 15
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Quality of Work Life Quality of work life (QWL) is viewed as an alternative to the control approach of managing people. The QWL approach considers people as an ’asset’ to the organization rather than as ‘costs’. It believes that people perform better when they are allowed to participate in managing their work and make decisions. This approach motivates people by satisfying not only their economic needs but also their social and psychological ones. To satisfy the new generation workforce‚ organizations
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Quality control paper Quality control is a critical concept in every industry and profession. The survival of your job and of your company depends on your ability to produce a quality product or service. For most people‚ quality is associated with the idea of a product or service that’s well done‚ looks good‚ and does its job well. Quality product is one that lasts‚ holds up well under use‚ and doesn’t require constant repair. A quality product or service should meet a high standard in many areas
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CHAPTER 1 IMPORTANCE OF QUALITY Quality is the business of doing business —Anonymous The importance of quality‚ be it in product or service‚ cannot be overemphasized. Just study some of the tips given from time to time to make matters easier for everyone. For instance‚ Indian Government’s Postal Department‚ one of the most extensive‚ popular and efficient in the world issues guidelines such as “PIN Code helps speed up your mail. If the PIN Code in your address is missing or inaccurate‚ please send
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