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Quality Guru in Total Quality Management

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Quality Guru in Total Quality Management
William Edwards Deming was an American statistician, professor, author, lecturer and consultant. He made a significant contribution to Japan 's later reputation for innovative high-quality products and its economic power. There, from 1950 onward, he taught top management how to improve design (and thus service), product quality, testing, and sales (the last through global markets) through various methods, including the application of statistical methods. W Edwards Deming placed great importance and responsibility on management, at the individual and company level, believing management to be responsible for 94% of quality problems. He is regarded as having had more impact upon Japanese manufacturing and business than any other individual not of Japanese heritage. Despite being considered something of a hero in Japan, he was only just beginning to win widespread recognition in the U.S. at the time of his death. President Reagan awarded the National Medal of Technology to Deming in 1987. He received in 1988 the Distinguished Career in Science award from the National Academy of Sciences
The Life of William Edwards Deming
Deming was born on October 14, 1900 in Sioux Falls, Iowa, but spent the majority of his youth in Powell, Wyoming. He was raised on a government granted section of farmland with one brother and two sisters (www.deming.org). The Deming family struggled just to survive. Deming’s parents believed in the importance of an education and stressed this to their children. His mother had studied music and his father, mathematics and law. His mother’s love of music influenced Deming’s interest in music and composition later in life. In 1917, Deming began his own education at University of Wyoming at Laramie. Four years later, he graduated with a degree in electrical engineering. Deming continued with his education, completing his master 's degree in mathematics and physics from the University of Colorado, and his PhD in mathematical physics from Yale University



References: 1. Delavigne, Kenneth T., J. Daniel Robertson. Deming’s Profound Changes. Englewood Cliffs, NJ: PTR Prentice Hall, 1994. 2. Hartman, Melissa G. Fundamental Concepts of Quality Improvement. Milwaukee: ASQ Quality Press, 2002. 3. Rosander, A.C. Deming’s 14 Points Applied to Services. Milwaukee: ASQC Quality Press, 1991. 4. Voehl, Frank. Deming, The Way We Knew Him. Delray Beach: St. Lucie Press, 1995. Date : November 27, 2012

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