Assessment Task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details. Performance objective The candidate will demonstrate the ability to ensure delivery of quality service through handling customer complaints‚ monitoring team performance‚ and intervening to develop team abilities to overcome difficulties in providing quality customer
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Introduction Quality is a word which has been used for a very long time‚ lots of books have been written about it‚ and many of the world scientists have defined it in many different ways. In this research paper‚ I will emphasis on the Quality Management System‚ why is it important? What is it used for? What is the importance of having a Quality Management System? Many people think implementing QMS costs a lot and all the benefit is a piece of a paper which say that your company is certified in
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A. Create three organizational policy statements that may have prevented the security breach. During a routine audit of the electronic health record system‚ a security breach was discovered. The lack of a log retention‚ log audit‚ or remote access policy contributed to the unauthorized access. * Log retention policy statement: The intent of this policy statement is to provide the organization guidance on information systems security log retention. Log rotation will be conducted on a
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Quality Management Systems Introduction An organisation will benefit from establishing an effective quality management system (QMS). The cornerstone of a quality organisation is the concept of the customer and supplier working together for their mutual benefit. For this to become effective‚ the customer-supplier interfaces must extend into‚ and outside of‚ the organisation‚ beyond the immediate customers and suppliers. A QMS can be defined as: “A set of co-ordinated activities to direct and control
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HAT 1 Task 2 Western Governors University Community Health Nursing HAT1 May 23‚ 2013 HAT 1 Task 2 Nurses in a palliative care situation have multiple roles which range from a clinical technician to a shoulder to cry on. They advocate for the friends and family of the dying patient and educate all on positive ways to grieve. The main concerns of these nurses are centered on the promotion of comfort‚ quality of life and preserving the patient’s dignity. Because each patient approaches
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Nursing Informatics Task Two: Implementation of an EMR Jessica Johnson‚ RN Thursday‚ July 26‚ 2012 1 Implementation of the Electronic Medical Record (EMR) Thursday‚ July 26‚ 2012 2 How the EMR System Benefits Nurses • Patientʼs entire record‚ potentially from birth‚ at your fingertips " Nurses will no longer need to track down paper charting‚ allowing them to spend more time with the patient. A complete and accurate health history allows nurses to provide safer‚ more
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Themes in U.S. and World History – GKE Task 2 Colleen R. Bassoukos‚ RN Western Governors University Task 2-A: There have been many individuals throughout history that have left an indelible impact on their people and the world‚ but few could rival the difference that Mohandas Gandhi made. Gandhi was born on October 2‚ 1869 in the British Common Wealth of India. He spent his youth witnessing the injustices that the English purveyed on the Indian people; something that eventually helped him to
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Xi’an Jiaotong Liverpool University The Argument of the Task of Leader and Leadership Musa 10113461 2013/4/18 1. Introduction A leader is a person who leads other. In an organisational level‚ the leader could have significant influence to the subordinates or followers. Another related term is leadership which could be defined as „the social influencing process that a person strive for support of others to accomplish the common goal‟ (Chemers‚ 1997). The way to lead these people
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RTT1 Organizational Systems Organizational Systems & Quality Leadership Western Governors University A. Root Cause Analysis A complete root cause analysis (RCA) for Mr. B. is described below. Date of event: Thursday‚ __________ Time of event: 4:43 Detailed description of event including timeline: Thursday 3:30 pm Mr. B a 67 year old patient was admitted to the ER after a tripping and falling over his dog at his home by nurse J. He was complaining of 10/10 pain to his
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inspirational motivation d. active management by exception 2. The concept that some people are natural (born) leaders is an attribute of which leadership approach? a. Trait approach b. Behavior approach c. Power-influence approach d. Situation approach 3. A leadership contingency theory that stresses the intelligence and experience of the leader is a. leadership substitutes theory b. cognitive resource theory c. situational leadership theory d. normative decision theory 4. Charismatic leaders
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