Active Listening Skills Reflection Paper EDL/531 Tonya Dean 2/17/13 Paula Baucom I interviewed Ronnie Macko‚ a nurse educator at Select Medical Corporation and Chris Schillig a high school and college level English instructor. I had to conduct the interviews at separate times because of schedule conflicts. The interviews were conducted using the list of coaching/ mentoring questions that our team had developed in week 3. I will attach each instructor’s individual responses to the end of the
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Active Listening Hear What People are Really Saying Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness‚ and on the quality of your relationships with others. * We listen to obtain information. * We listen to understand. * We listen for enjoyment. * We listen to learn. Given all this listening we do‚ you would think we’d be good at it! In fact most of us are not‚ and research suggests that we remember between
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Nonverbal communication is a very large part of human communication behavior. The types of nonverbal communication can range from a simple smile to an obvious avoidance of eye contact‚ but each behavior carries a direct message that can be understood by all the individuals in a public communication situation. Nonverbal communication‚ for use in this analysis‚ is defined by Canary and Dindia (1998) as the form of communication that does not include words; messages expressed by nonlinguistic means
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Effective Listening Strategies BSHS/385 June 2‚ 2014 Effective Listening Strategies The first article I read was called “Active Listening Skills”. This article provided helpful information with helping clients improve the quality of his or her life. When a client knows that the interviewer is listening he or she will feel respected and appreciated. The article shows the importance of listening in order to get the client to respond to us positively and on a deeper level
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Nonverbal Communication Nonverbal communication is defined as “behavior‚ other than spoken or written communication‚ that creates or represents meaning”. This behavior includes facial expressions‚ gestures‚ body movements‚ mood/emotion‚ and even attitude. As a society‚ either through conscious choice or subconscious unawareness we communicate nonverbally everyday often in conjunction with our verbal communications. Let us examine the importance of nonverbal communication to the interpersonal process
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Active Listening; Effective Listening Skills Growing up our parents always taught us‚ treat the way you would like to be treated. Well‚ the same goes for listening; we should listen to others the way we would want to be listened to. Proper listening skills are a very valuable asset to have. People who work in an organization tend to spend most of their time in some form of the communication process. Effective communication is an essential component of organizational success whether it is at
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No Nonverbal communication is the process of utilizing body movements in order to relay messages. Nonverbal communication many times provides concise suggestions of what people think or feel about something through the use of body language rather than through verbal communication. Additionally‚ nonverbal communication helps us to transmit the message while allowing the receiver to interpret its meaning in a clear and concise fashion Last weekend my family gathered at my aunt’s house in order
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Importance of Listening in Communication:-- Listening is defined as applying oneself to hearing something. In verbal communication it is to hear while giving attention to what is being said. It is an ability that can be cultivated and practiced into a skill. From this standpoint it can be viewed as an art. As a public speaker‚ it is an art to be mastered.For your message to reach the ears of those you speak to‚ you need to know what they want to hear. Everyone
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“Action Plan for Effective Listening” Please respond to the following: Discussion 1: “Action Plan for Effective Listening.” Create a formalized action plan with specific steps describing what you can do to evaluate your progress in becoming an effective listener. Look at the sample action plan in “Thinking Activity: 3.4” and you must review the “Eight steps of effective listening” before you are able to answer this question. Students will respond to the following: Describe exactly what you will
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please upload your word document through the assignment link created for this submission. Be sure to answer all parts of the question. (All questions are worth 10 pts each) 1. How do hearing and listening differ? (5 points) Hearing is purely physiological activity while listening while listening also involves the psychological processing of sound. 2. What is the “cocktail party effect”? What can you do to minimize this effect when dealing with a customer? The cocktail party effect is several
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