MIS? The system concept of MIS is one of optimizing the output of the organisation by connecting the operating subsystems through the medium of information exchange. * The MIS is defined as a system which provides information support for decision-making in the organization. * The MIS is defined as an integrated system of man and machine for providing the information to support the operations‚ the management and the decision-making function in the organization. * The
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telephone‚ web and social media platforms. Maxis Berhad had significant growth and strong track record of bringing innovation and excellent customer service. Maxis Call Centre was awarded the ‘Best of the Best’ honor at the 2012 Customer Relationship Management and Contact Centre (CCAM) Annual Awards. They are the only service provider that awards scholarships to children of their own postpaid customers. Maxis Berhad had awarded as Malaysia’s Top Ten Companies: Ranked 1 – Asia’s 200 Most Admired Companies
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Chapter 7 Business Process Management David Kroenke Q1 Why is business process management important to organizations? Q2 Q3 Q4 Q5 Q6 Q7 Q8 How do organizations solve process problems? What role do information systems play in business processes? What are the most common functional applications used today? What are the problems with functional information systems? What are the functions and characteristics of customer relationship management (CRM) information systems? What are the functions and
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Semester II IIBM Institute of Business Management Examination Paper Management Information Systems Section A: Objective Type (30 marks) This section consists of Multiple choicequestions and Short Note type questions. Answer all the questions. Part one questions carry 1 mark each & Part two questions carry 5 marks each. MM.100 Part one: Multiple choices: 1. Management Information System is mainly dependent upon: a. Accounting b. Information c. Both ‘a’ and ‘b’ d. None of the above
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Answer: B 4) Legacy systems can prove problematic when information from multiple departmental systems is required to support business processes and decision making. Which of the following is most similar to the above scenario? A) Chuck’s is a retail chain that has an inventory management system which is tied to an RFID system. This system notifies Chuck’s managers when the inventory in its stores fall below a certain level. B) Quick Software Solutions has an automated system to track employee
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Management Information Systems: Managing the Digital Firm‚ 11e (Laudon/Laudon) Chapter 1 Information Systems in Global Business Today 1) Internet advertising is growing at a rate of more than 25 percent a year. Answer: TRUE 2) Developing a new product‚ fulfilling an order‚ and hiring a new employee are examples of business processes. Answer: TRUE 3) A fully digital firm produces only digital goods or services. Answer: FALSE 4) A business model describes how a company produces‚ delivers‚
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A management information system (MIS) provides information that organizations require to manage themselves efficiently and effectivel.Management information systems are typically computer systems used for managing. The five primary components: 1.) Hardware‚ 2.) Software‚ 3.) Data (information for decision making)‚ 4.) Procedures (design‚development and documentation)‚ and 5.) People (individuals‚ groups‚ or organizations). Management information systems are distinct from other information systems
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Essential of MIS (9th edition) Chapter 1 1) As discussed in the chapter opening case‚ the Yankees ’ use of information systems in their new stadium can be seen as an effort to achieve which of the primary business objectives? A) Operational excellence B) Survival C) Customer and supplier intimacy D) Improved decision making 2) Journalist Thomas Friedman ’s description of the world as "flat" referred to: A) the flattening of economic and cultural advantages of developed countries. B)
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Paper : Semester II IIBM Institute of Business Management Examination Paper Management Information Systems Section A: Objective Type (30 marks) This section consists of Multiple choice questions and Short Note type questions. Answer all the questions. Part one questions carry 1 mark each & Part two questions carry 5 marks each. MM.100 Part one: Multiple choices: 1. Management Information System is mainly dependent upon: a. Accounting b. Information c. Both ‘a’ and ‘b’ d. None of the above 2
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Systematic organization of data. * Data – raw facts and figures by itself. * Alphanumeric data – numbers‚ letters and other characters * Image data – graphic images and pictures * Audio data – sound‚ noise or tones * Video data – moving images or pictures * Information – collection of facts organized in such a way that they have value beyond the facts themselves. * Knowledge – awareness and understanding of a set of information. Data
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