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Management and Information Systems

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Management and Information Systems
Management Information Systems: Managing the Digital Firm, 11e (Laudon/Laudon)
Chapter 1 Information Systems in Global Business Today

1) Internet advertising is growing at a rate of more than 25 percent a year.
Answer: TRUE

2) Developing a new product, fulfilling an order, and hiring a new employee are examples of business processes.
Answer: TRUE

3) A fully digital firm produces only digital goods or services.
Answer: FALSE

4) A business model describes how a company produces, delivers, and sells a product or service to create wealth.
Answer: TRUE

5) Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the software and business processes needed.
Answer: FALSE

6) Computers are only part of an information system.
Answer: TRUE
7) Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the technical approach.
Answer: FALSE

8) The dimensions of information systems are management, organizations, and information technology.
Answer: TRUE

9) Knowledge workers assist with paperwork at all levels of the firm.
Answer: FALSE

10) In order to understand how a specific business firm uses information systems, you need to know something about the hierarchy and culture of the company.
Answer: TRUE

11) Business processes are logically related tasks for accomplishing tasks that have been formally encoded by an organization.
Answer: FALSE

12) There are four major business functions: Sales and marketing; manufacturing and production; finance and accounting; and information technology.
Answer: FALSE
13) A network requires at least two computers and a shared resource, such as a printer.
Answer: FALSE

14) A substantial part of management responsibility is creative work driven by new knowledge and information.
Answer: TRUE

15) Intranets allow firms to work easily with third-party

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