LECTURE 1: INTRODUCTION AND EXPECTATIONS ENGN 3230: Engineering Innovation 24 July 2013 TODAY’S AGENDA Introduction • The ENGN3230 team • Content & assessment • Code of conduct Getting started • What do we mean by innovation? • Generating ideas • Next steps We recognise and respect the special place‚ culture and contribution of Aboriginal and Torres Strait Islander peoples as the First Australians. ACKNOWLEDGEMENT OF COUNTRY “We acknowledge and celebrate the First Australians
Premium Case study Innovation Gross domestic product
D Salinger. The protagonist; Holden Caulfield becomes seriously depressed to the point where he cannot deal with people and every day life around him. The author describes Holden as a person that does not care about where he goes with his life‚ but the one thing that gets in his way is depression‚ which causes him to be stressed and have a lot of issues. Plot/conflict‚ and character analysis are two literary elements to support this. J.D Salinger describes Holden as mentally unstable‚ lonely‚
Premium Loneliness Emotion Types of psychological depression
and a lack of guilt‚ shame and empathy. Sometimes‚ this illness is called psychopathy or sociopathy. Unfornately‚ Holden is a sociopath because he is deceitful‚ irresponsible and he lacks remorse for action that harm others.(56) Holden Caulfield is described as a really trouble six`teen-year-old boy who is telling a story about how he got expelled from Pencey Preparatory School. Holden is deceitful. Deceitfulness is defined as a false statement made with deliberate intent to deceive or an intentional
Free Antisocial personality disorder Psychopathy Remorse
BSNL competitive portfolio & Change Management M Ramesh‚ marimuthuramesh@rediffmail.com Synopsis: Bharat Sanchar Nigam Ltd. formed on 1st October „2000‚ is one of the largest & leading public sector units providing comprehensive range of telecom services in India. They operate under 13 different brands. Their customer base as on July 31‚ 2011 was at 95.14 Million. BSNL has an installed Network in the country comprising about 43.74 million line basic telephone capacity‚ 8.83 million WLL
Premium Management Supply chain management Customer service
several defining events. But more often than not society tries to shape someone’s identity into something that they aren’t. There are several examples of this constant battle between the people and society in The Catcher in the Rye by J.D. Salinger. Holden Caulfield is the prime example of this struggle there are several points in the story where he tries his hardest to fit into the unreasonable standards set by society‚ but eventually comes to the realization that he cannot be that standard model human
Premium Things Fall Apart Chinua Achebe Family
Tourism Management 31 (2010) 1–12 Contents lists available at ScienceDirect Tourism Management journal homepage: www.elsevier.com/locate/tourman Progress in Tourism Management A review of innovation research in tourism Anne-Mette Hjalager University of Southern Denmark‚ Niels Bohrsvej 9-10‚ DK-6700 Esbjerg‚ Denmark article info abstract Article history: Received 27 January 2009 Accepted 31 August 2009 Over the past two decades‚ there has been increasing focus on the topic
Premium Tourism Innovation
As with catcher in the rye‚ it was first published in 1951 and is written in American English and also has many colloquial words and is also written as if the main character is speaking (first person narrative) directly to you. The main characters Holden (Catcher in the rye) and Philip Pirrip‚ referred to as pip because " My fathers name being Pirrip and my Christian name being Philip my infant tongue could make no more of both names than pip‚ so I called
Premium The Catcher in the Rye Last Day of the Last Furlough J. D. Salinger
The Zappos Way of Managing How Tony Hsieh uses relentless innovation‚ stellar customer service‚ and a staff of believers to make Zappos.com an e-commerce juggernaut -- and one of the most blissed-out businesses in America. By Max Chafkin | May 1‚ 2009 "What would make you happier in your life?" Tony Hsieh asks me this question as we sit at a booth with half a dozen young people in one of those absurdly lavish lounges that can be found only in Las Vegas. It’s called Lavo‚ setting of recent
Premium Tony Hsieh Customer service
About Leadership and Innovations By Nasser Shomo‚ 17 August‚ 2013 th "Old rules for success become recipes for failure" According to Dr. Maynard Brusman Consulting Psychologist and Executive Coach‚ one needs to have 5 "discovery skills" that will catalyze innovation: Associating‚ Questioning‚ Observing‚ Experimenting and Networking. Innovations are about asking what one is doing/ needs to stop/start doing/ should be doing differently.It may require taking initiative; which means taking action
Premium Competence Four stages of competence Skill
1. Introduction: The Role of Leadership in Change Management The unwanted change in almost any condition‚ mainly the downsizing‚ needs the most important quality of leading the way out and rise above; The quality of leadership. The literature suggests that the change is the derivative of the opinion that employees have of the higher management and their potential to lead. If a person has to lead effectively to change the situation‚ there are three major time frames where leadership is significant
Premium Leadership Management