CHAPTER ONE PRINCIPLES OF PERSONNEL MANAGEMENT HUMAN RESOURCE DEPARTMENT AND ITS BASIC FUNCTIONS For any organization‚ staff or men power is the most valuable asset.. In the modern age where computers and information technology have brought revolutionary changes in the progress and performance‚ human resource factor’s importance has become imperative. Many years ago large organizations had no separate department for staff matters and Personnel & Admin Department was doing the job. But recently
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CHAPTER-1 INTRODUCTION INTRODUCTION Training is an essential part of any organization’s human management and skills development strategy. In the past‚ training was often regarded as an unnecessary luxury by many organizations‚ but the implementation of the Skills Development Act and Skills Development Levies Act‚ Employment Equity Act‚ Broad-based Black Economic Empowerment and the National Qualifications Framework by the South African government has slowly but surely started to change this
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An underlying feature of organisational behaviour is the concept of control and power. Control systems exist in all spheres of the operations of the organisation and are a necessary part of the process of management. Work organisations are complex systems of social relationships‚ status and power‚ and attention should be given to the manager–subordinate relationships. The manager needs to understand the nature of power and control in order to improve work behaviour and organisational performance
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CHAPTER 1 Business Environment Contents • Introduction • Business • Objectives of business • Environmental influences on business • Environmental analysis • Characteristics of business environment • Components of business environment • The micro and macro environment • Competitive environment • Porter’s five forces model–competitive analysis Learning Objectives The present chapter aims at: • Definitions and objective of business • Examine environment analysis‚ characteristics
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UNIVERSITY DEPARTMENTS ANNA UNIVERSITY CHENNAI : : CHENNAI 600 025 REGULATIONS - 2009 CURRICULUM I TO IV SEMESTERS (FULL TIME) MASTER OF BUSINESS ADMINISTRATION (MBA) SEMESTER – I Code No. | Course Title | L | T | P | C | BA9101 | Statistics for Management | 3 | 1 | 0 | 4 | BA9102 | Economic Analysis for Business | 4 | 0 | 0 | 4 | BA9103 | Total Quality Management | 3 | 0 | 0 | 3 | BA9104 | Organizational Behaviour | 3 | 0 | 0 | 3 | BA9105 | Communication Skills | 3 | 0
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Ch 01 Bartol Foundations:Layout 1 29/8/07 7:43 AM Page 2 CHAPTER 1 CHAPTER OUTLINE What is management? MANAGEMENT: AN OVERVIEW BEHAVIOURAL VIEWPOINT Management defined The management process Early behaviourists Hawthorne studies Human relations movement Behavioural science approach WHAT MANAGERS ACTUALLY DO Work methods Managerial roles MANAGERIAL KNOWLEDGE‚ SKILLS AND PERFORMANCE Knowledge base Key management skills Performance MANAGERIAL JOB TYPES Vertical dimension: Hierarchical levels
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The Resolution of Conflict. New Haven: Yale University Press. Fisher‚ R.‚ and Ury‚ W. (1981). Getting to Yes: Negotiating Agreement without Giving in. New York: Penguin Books. Follett‚ M. P. (1940). Constructive Conflict. In H. C. Metcalf and L. Urwick (Eds.)‚ Dynamic Administration: The Collected Papers of Mary Follett‚ 39-49‚ New York: Harper. Gibson‚ J. L.‚ Ivancevich‚ J. M.‚ and Donnelly‚ J. H. (1991). Organizations Behavior: Structure and Process. (7th ed.) Irwin: Homewood. Gordon‚ J. R.
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EDU8311 Concepts and theories in educational management Faculty of Education Study book Published by University of Southern Queensland Toowoomba Queensland 4350 Australia http://www.usq.edu.au © University of Southern Queensland‚ 2012.1. Copyrighted materials reproduced herein are used under the provisions of the Copyright Act 1968 as amended‚ or as a result of application to the copyright owner. No part of this publication may be reproduced‚ stored in a retrieval system or transmitted
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Management R I C H A R D L . DA F T Vanderbilt University TE N TH E DI TI O N Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States Copyright 2011 Cengage Learning. All Rights Reserved. May not be copied‚ scanned‚ or duplicated‚ in whole or in part. Due to electronic rights‚ some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning
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a |ORGANIZATIONAL CONFLICTS | |Managing Organizational Conflicts | | | | | | | |Gaurav Singh
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