Journals Full Length Research Paper Food safety regulations: reducing the risk of foodborne diseases in rural communities of Abia state‚ Nigeria G.E. Ifenkwe Department of Rural Sociology and Extension‚ Michael Okpara University of Agriculture‚ Umudike‚ Abia State‚ Nigeria. E-mail:godwinifenkwe@yahoo.com Abstract Most kitchens‚ grocery stores and catering houses‚ especially those in rural communities‚ will fail abysmally if subjected to hygiene and food safety tests. This is in terms of meals/drinks
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1-What type of hazard could occur by wearing jewelry while preparing food? A-Physical and biological 2- The greatest concern about having the pests in restaurants is that they will ----------- A-? 3-bactarial growth can be minimized by ------ A- Time temperature oxygen moisture 4-The term sanitizing is defind as: A- Reducing harmful microorganism to safe level 5-The proper sequence for cleaning food contact in a three compartment sink is: A- Wash‚rinse and sanitize 6- Which will be the best method
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unforeseen circumstances‚ government policy‚ natural disaster etc. while political factor can be refer to as economic policies of government regarding the hospitality industry‚these may include licenses‚ inspections by Health and Food Ministry departments‚ etc. The Social factor can be refer to as certain cultures abhor certain hospitality product i.e. foods. For instance‚ Hindus will not eat beef and Muslims would not even touch pork. Therefore knowledge of these cultural facts about hospitality
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Relationships among Service Quality‚ Image‚ Customer Satisfaction and Loyalty in a Hong Kong Franchised Bus Company Iris M. H. Yeung* Abstract Market share of franchised buses in Hong Kong decreases since 2004 irrespective of increase in service quality as reported by Tang and Lo (2010). This paper investigates how service quality‚ image‚ satisfaction and loyalty are related to gain insight on the decreasing market share problem based on data collected from passengers of a franchised bus company
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Many Americans consume food at an alarming rate without even stopping to think of what they really might be eating or how it ended up on their plate. If we just took the time to see how our food systems worked‚ we would notice the domino affect trickling down from government to average day Americans. In order for us to be able to grow and produce food‚ farmers are paid by our government in the form of subsidies. These crops often times do not grow naturally from the ground. Chemicals are pumped into
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FAO[edit]In 2003‚ the WHO and FAO published the Codex Alimentarius which serves as a guideline to food safety.[5] However‚ according to Unit 04 - Communication of Health & Consumers Directorate-General of the European Commission (SANCO): "The Codex‚ while being recommendations for voluntary application by members‚ Codex standards serve in many cases as a basis for national legislation. The reference made to Codex food safety standards in the World Trade Organizations’ Agreement on Sanitary and Phytosanitary
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Critical Analysis of Quality Management Between “Four Seasons Canary Wharf hotel” and “The Tea and Sympathy Restaurant and Café” This essay will focus on the different approaches to quality management of two well-known organizations‚ the “Four Seasons Canary Wharf hotel” and “The Tea and Sympathy Restaurant and Café” situated in New York City’s west village. By analyzing both cases with the workings of Total Quality Management (TQM) and Service Quality. The Four Seasons first
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our customers and‚ in doing so‚ exceed their expectations for service‚ quality and value.” (Enterprise Rent-a-Car‚ 2007) Enterprise strategy to achieve and fulfill its mission started by Jack Taylor’s simple philosophy: “Take care of your customers and employees first‚ and profits will follow.” The key elements of Enterprise Strategy are: Strive to earn customers’ long-term loyalty by working to deliver more than promised‚ being honest and fair to provide exceptional personalized service that
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MANAGING SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE ‘MOMENT OF TRUTH’: A THEORETICAL APPROACH Deborah Christine Widjaja Lecturer‚ Hotel Management Program‚ Faculty of Economics‚ Petra Christian University Email: dwidjaja@peter.petra.ac.id Abstract: Hospitality industry is one of the service businesses that pays so much attention to service quality as it is the main intangible product that it produces. This short article examines how to manage service quality in hospitality industry
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Excellence in customer service is the objective of all organisations wishing to be successful. However‚ there is often a gap between customer expectations and management perceptions of customer expectations. Organisations often fail to get close to their customers and correctly read their expectations. Customers expect certain things when they walk into a business‚ and those with the highest level of service will know how to identify those expectations and meet them to the customer’s satisfaction. However
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