delivery person who was given the wrong key to a FedEx drop box. So ingrained was the culture of “next-day delivery guarantee” that the delivery person unbolted the box from its base and took it back to the office where it was pried open. The contents were delivered the next day. It is not important whether this folktale is true or not. What is important is that this story illustrates Fedex’s corporate culture: every employee helps in the achievement of FedEx’s reputation of reliable overnight delivery
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Every company has its own "personality" or culture. For an organization to be successful over the long term‚ its culture needs to be managed effectively. Management Systems ’ culture management products or process are designed to help firms define our culture and understand how it affects behavior and organizational success. The process serves as input to the development of strategies for systematically managing culture as a competitive advantage. Besides‚ I think a manager is directly responsible
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Dubrin: Leadership is a function of: L = f(l (leader)‚ gm (group member)‚ s (situation)) Motivation: Think of maslow’s hierarchy - socioemotional - psychological - material 1 Food‚ water‚ air 2 Shelter‚ security 3 love and belonging 4 prestige and glory‚ status 5 self-actualization Leader: nature vs nurture dobrin or Birth order Socialization Exemplary leadership: Model the way Inspire a shared vision Challenge the process (improve quality) Enable others
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STRATEGY IMPLEMENTATION I. What is strategy? * Defined from atleast 2 perspectives: 1. From the perspective of what an organization intends to do * The broad program for defining and achieving an organization’s objectives and implementing its missions 2. Pattern of the organization’s responses to the environment over time * Every organization has a relationship with its environment that can be examined and described * This view includes managers who are reactive—who respond
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Strategy implementation According to MacLennan (2011)‚ strategy implementation is also known as strategy execution and it a process that the organisation used to implement it planning and take the strategy into action in order for the organisation to achieve or realise the strategic objectives‚ goals‚ visions and missions. Furthermore according to Draft and Marcic (2009)‚ there are some challenges and difficulties when a business environment faces some difficulties at the time of executing the strategy
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Organizations successful at strategy implementation effectively manage six key supporting factors : 1. Action Planning 2. Organization Structure 3. Human Resources 4. The Annual Business Plan 5. Monitoring and Control 6. Linkage. | | | | Action PlanningFirst‚ organizations successful at implementing strategy develop detailed action plans... chronological lists of action steps
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Strategy and Implementation Operation The main operation of Hayai is drive-thru services. Customers will purchase goods without having to leave their vehicle. The store will be operating 24 hours per day all-year-long. Employees will be working with shifts. Number of working employees on normal work hours will be eight; four to five employees will work on night shifts. Hayai will accommodate two types of transactions: 1. Drive-Thru Counter Purchase - Customers will drive through the drive-thru
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CHALLENGES OF STRATEGY IMPLEMENTATION Potential Challenges of Strategy Implementation Strategy implementation starts with a series of brainstorming sessions. According to a study by Michael Beer and Russell A. Eisenstat‚ published in the summer 2000 issue of "Sloan Management Review‚" the six silent killers of strategy implementation are top-down or complacent upper management‚ unclear strategy and conflicting priorities‚ ineffective senior management team‚ poor vertical communication‚ poor
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Diploma in Public Services Unit 2: Leadership & Teamwork in the Public Services Assessment and grading criteria To achieve a pass grade the evidence must show that the learner is able to: To achieve a merit grade the evidence must show that‚ in addition to the pass criteria‚ the learner is able to: To achieve a distinction grade the evidence must show that‚ in addition to the pass and merit criteria‚ the learner is able to: P1 describe the different leadership styles used in the public services
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3.4.1 Strategy Implementation. N. Slack says the basic role of opersations is to implement strategy. S. Edinger‚ to execute an organization’s strategy successfully it must and has to be the focus of every person in the organization. It is up to the organization leaders to create‚ monitor and reward that focus as it is expressed. How do you provide the leadership to vibrate this strategy through out the organization? To achive a successful vibrating strategy throughout the organization you need
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