RELATIONSHIP MARKETING: THE ROLE OF INTERNAL AND EXTERNAL CUSTOMER ORIENTATION by T.F.J. Steyn*‚ S.M. Ellis** and F.A.A. Musika* *WorkWell: Research Unit for People‚ Policy & Performance School of Entrepreneurship‚ Marketing and Tourism Management Potchefstroom Campus North West University[1] **Statistical Consultation Service Potchefstroom Campus North West University Paper presented at the European Institute for Advances Studies in Management (EIASM) Workshop on Relationship Marketing
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note on monitoring business and accounting systems. ------------------------------------------------- internal control systems and internal controls An internal control system is the whole system of controls‚ financial and otherwise‚ established by the management in order to * Carry on the business of the enterprise in an orderly and efficient manner‚ * Ensure adherence to management policies‚ * Safeguard the assets and secure as far as possible the completeness and accuracy of the
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Internal audit is a dynamic profession involved in helping organizations achieve their objectives. It is concerned with evaluating and improving the effectiveness of risk management‚ control and governance processes in an organization. To do this‚ internal auditors work with management to systematically review systems and operations. These reviews (audits) are aimed at identifying how well risks are managed including whether the right processes are in place‚ and whether agreed procedures are being
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Key Internal & External Influences Affecting Tourism in Brazil | Audit Report | | | | | | Contents Page: * 1) Introduction * 2) External PESTLE Analysis Table * 2.1) Political Influences * 2.2) Environmental Influences * 2.3) Social Influences * 2.4) Technological Influences * 2.5) Legal Influences * 2.6) Environmental Influences * 3) Internal Strengths & Weaknesses * 4) References Key Internal & External Influences
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COMMUNICATION‚ AND QUALITY IN ACCOUNTING RESEARCH OVER TIME Abstract: This paper analyzes the longitudinal development of accounting thought by characterizing the content of accounting research over several decades (1963 to 2003). The paper also investigates the interaction among accounting scholars and examines the relationship of research quality‚ topical coverage‚ methodological tools‚ and citation behavior. Thus‚ this analysis describes how accounting research has evolved‚ both in its content and in the
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she was tired of how her mom treated her like she is not a part of the family and how she feels every time Carmen judges about her weight. One day Ana was stressed and she gave her virginity to Jimmy. Ana gave her virginity is just because of her mother. Ana feels that her body is just nothing and she thinks that she is ugly by having overweight. From there she decided to move away from her family to go to college. Ana actually gained a lot of confidence and she also learned how to be independent
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Justification for an Internal Control System ACC 544 Justification for an Internal Control System Introduction According to A. A. Gramling in the Encyclopedia of Business and Finance‚ internal control can be described as “any action taken by an organization to help enhance the likelihood that the objectives of the organization will be achieved.” There are several approaches to risk management in an organization – the portfolio approach and the use of insurance are two. Both
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create conflict between actions that maximise the share price and dividends but are likely to reduce the firm’s value in the longer term. Another motive of management may be to maximise the rate of growth of the firm’s assets. In the long-run‚ a larger asset base should allow a business to achieve higher profits. It can also bring management other rewards‚ such as higher salaries and prestige. Another objective a firm may have is to engage itself in economies of scales. Economies of scale may be
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Impact of cultural differences‚ internal and environmental factors at Airbus Introduction Employees are affected by a number of internal and external forces that when combined produce given behaviours and attitudes. In this paper‚ I will consider the key factors affecting individual and groups’ behaviour and their corresponding relationship to the personal and organisational performance. The scenario‚ Airbus’ manufacturing plant in Toulouse‚ is dominated by tensions amongst groups of workers
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The Social Effects of Absentee Fathers on Boys in Inner-city Communities “Fatherlessness is an albatross around the neck of this nation‚ weighing us down and choking development”‚ is a statement Martin Henry‚ a national journalist‚ salutes in his article on May 26‚ 2013 in the Jamaica Gleaner. Inner city communities are plagued with single-parent families and oftentimes it is the father which is absent. Mothers can do much and no more and boys who come from these broken homes oftentimes become
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