CASE ANALYSIS: SHOULDICE HOSPITAL LIMITED Executive Summary: The Shouldice Hospital‚ Ontario‚ Canada is a pioneer in the field of treating patients suffering from external abdominal hernia. The speedy ambulation coupled with its reasonable price rates leads to satisfied patients publicizing the hospital by word of mouth. The issues that confront the hospital management are: ·Deciding on ways to meet the backlog of operations‚ by expanding the hospital’s capacity‚ while still maintaining control
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approach is towards identifying the losses and eliminating them. Total productive maintenance‚ shortly termed as TPM‚ provides means to achieve and maintain high levels of productivity. TPM is based on zero loss concept‚ viz. zero accidents‚ zero defects and zero breakdowns‚ which render equipment “effective”. TPM focuses on improving the Planned Loading Time. The gap (losses) between 100% and actual efficiency can be categorized into 3 categories: - Availability - Performance - Yield (Quality
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the cost of healthcare. The culture of safety is a continuously changing concept and focus on preventing medical errors and maintaining patient safety and that when those errors happen‚ they lead to bad consequences including‚ increase in length of hospital stay‚ litigation costs‚ healthcare-associated infections‚ lack of income‚ healthcare associated disabilities and additional healthcare expenses (Ammouri et al.‚ 2014). Since patient safety is and should be an integral part of professional nursing
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relationship between the spiritual aspect of the patient and healing. All too often‚ the patient as a whole does not get treated. Hospitals get ran as a business instead of a place of respite and healing. You may ask what can be done about this‚ and there is in fact a movement that is occurring in health care that addresses this very issue. Let’s take a look at how some hospitals are changing their culture to address this issue. As stated in the earlier paragraph‚ medicine has become so advanced
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Decision Case #13 Shouldice hospital offers an enriched and comfortable experience for patients accepted into the program for hernia operations. As soon as they arrive at the hospital they are interacted with very closely. Administrators and surgeons spend time with their patients prior to the operation to ensure that their needs are met and that their stay at Shouldice is a comfortable and successful one. After a normal hernia operation at a hospital or another institution‚ patients are
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experienced the similar operation at other hospitals. And the recurrence rate for all operations performed at Shouldice is about 0. The Unique Selling Point of the Hospital “There is No Substitute for Experience”. Shouldice Hospital has been dedicated to the repair of hernias for over 55 years. The trained team of Shouldice Hospital surgeons have repaired more than 300‚000 hernias with a greater than 99% success rate. Surgeons at Shouldice Hospital have a virtual 100% success rate performing
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IMPROVING COMM SKILLS We all have people with whom we have to work to get things done. Our ability to communicate with clients‚ customers‚ subordinates‚ peers‚ and superiors can enhance our effectiveness or sabotage us. Many times‚ our verbal skills make the difference. Here are 10 ways to increase your verbal efficacy at work: 1. Develop your voice – A high whiney voice is not perceived to be one of authority. In fact‚ a high soft voice can make you sound like prey to an aggressive co-worker
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Abstract Goal setting is a key to achieving success in any endeavor. It is very complex to know where one is going if one does not know where to go. Everyone needs goals to be enthused‚ grow or increase performance especially with strong goals. Setting goals for example helps employees know where they need to go and how they should go about getting there. It also helps employees manage themselves. Employees should set goals that are SMART: Specific‚ Measurable‚ Achievable‚ Realistic‚ and Timely
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Hospital Ergonomics in Kuwait Shahad Al Ameer Ritaj Jaragh Fatimah Khaja Rawan Qambar 2013 Abstract The aim of this project is to seek opportunities where we can implement ergonomics in a medical facility in order to reduce musculoskeletal disorders. The hospital visited was Al Ameeri hospital. Two departments were visited; radiology and pharmacy. In these departments‚ we focused on two ergonomic concepts which include workstation design and manual handling. Safety was also taken into consideration
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environment in Toronto f. Rooms g. Satisfied operators Analyses 2. Why do patients choose Shouldice Hospital over other hospitals? What are the benefits received by Shouldice’s patients that are different from other hospitals? Answer: Patients choose Shouldice Hospital over other hospitals because the service they get from Shouldice is far away better than other hospitals. The benefits they received are as following: a. Appointments are driven by patient referrals.
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