Task one Service excellence is important to an organisation as it is the key to gaining new customers and customer retention. Any business must operate on the basis that customer service is the most critical aspect to a business’ success as happy customers are more likely to continue using the service provided and more importantly will pass their experiences onto potential new customers. This is becoming even more significant as customers are communicating their service experiences – good and bad
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12/102‚ First Floor‚ Aditya Complex‚ Preet Vihar Community Centre‚ New Delhi-110092 (011) 2252 7266‚ 09968761561‚ www.aimstalent.com ALL INDIA MATHS SCIENCE TALENT EXAMINATION CLASS X Total Marks: 25 Time Allowed: 30 Minutes 1. If L stands for +‚ M stands for ‚N stands for ׂ P stands for ÷ then 14N10L42P2M8= (A) 248 (B) 153 (C) 352 (D) 218 2. If the position of the third and the tenth letters of the word DOCUMENTATION are interchanged‚ and likewise the position of the fourth
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What evidence would Fred Bower need to determine the staffing and training needs of the organization? To determine the staffing needs of the Gainesville store‚ I recommend Fred Bower use statistical regression analysis and the Delphi Technique. Statistical regression analysis uses historical data to help make future decisions. In this case‚ the correlation of a higher employee count and financial success should be considered (Cardenas‚ 2017). Fred should do this by comparing the success of this
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Which selection method would you recommend using? Provide an example and explain both the benefits and negatives attributed with this method. It is very important to choose a right candidate when hiring. Human capital is number one priority in organization. Either a small company with 5 employees or big company with thousands of employee‚ selecting right candidate is crucial and necessary. Workers are the fundament of the organization. Many different selection methods are studied and tested. Today
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methods to identify individuals who will be the best performers on the job. Anything that identifies good potential performers is a “predictor.” This includes interviews‚ standardized tests of knowledge‚ personality measures‚ job trials‚ and so on. Although finding good predictors requires intuition about the job‚ the organization‚ and the type of people who are going to apply‚ demonstrating which predictors are most effective requires clear quantitative skills as well. In this instance‚ you will review
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What Would You Do? Episode __ : Helping the Homeless I. Relate the video to conscience Conscience‚ as defined by the Merriam – Webster Dictionary‚ is “the part of the mind that makes you aware of your actions as being either morally right or wrong”. It’s that tiny voice inside your head that tells you if what you’re about to do‚ what you’re doing or what you’ve done is essentially right or not. A lot of people nowadays tend to ignore this for fear of being ridiculed or judged by other people‚ even
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Collaborating with Human Service Professionals Summary of the Case Mary‚ a 31-year-old single mother of three children (ages 9‚ 5‚ and 3) has been seeing Annabelle‚ a mental health counselor at a community mental health center for about 4 months. She has become increasingly anxious over past few weeks and reports that she feels frightened all the time‚ is unable to sleep through the night‚ and worries that “something horrible is going to happen.” She also admits to having a
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Explain some cases in which you would perm-ban/temp-ban people: Spamming Chat - If a player is spamming the chat with the same message over and over again‚ this would be a warn for ’Spamming Chat’ and if the user was to carry on‚ this would result in a 5m mute for ’Spamming Chat’ etc. /warn {user} Spamming Chat /mute {user} 5m Spamming Chat Suspicious Links / IP-Loggers - If someone is posting a suspicious link that has nothing to do with OP-Craft and looks very suspicious‚ the user will be perm
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IELTS SPEAKING PART ONE TOPICS. YOU Describe yourself. FAMILY o Describe your family? o Do you have a large or small family? o How much time do you spend with your family? o What do you like to do together as a family? o Do you get along well with your family? o Are people in your country generally close to their families? WORK o What do you do? o What are your responsibilities? o How many hours do you work each day? o Do you enjoy your work? o Is there
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American law enforcement organizations is hierarchal and it is a bureaucratic structure adopting ways of the military. The quasi-military structure found in police departments will emphasize the importance of specializations in task‚ duties‚ objectives‚ and responsibilities. Each level in the chain of command has specific authority and tasks to carry out. Historically speaking‚ Peel’s principles of a professional police organization can be seen in today’s philosophy of community-oriented policing
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