THE LEVEL OF CUSTOMER SATISFACTION OF DOK ALTERNATIBO PRODUCT USER’S IN BANSALAN An Undergraduate Research Presented to the Faculty of the College of Business Administration Program University of Mindanao Bansalan Campus Bansalan‚ Davao del Sur In Partial Fulfilment of the Requirements For the Degree of Bachelor of Science in Business Administration Major in Human Resource Management Major in Financial Management By: Lianne Mae P. Teves
Premium Customer Mindanao Customer service
• First‚ let us group the industries – several groups with broadly similar attributes : • Financial Industry o Commercial Banking Identify the Industry • Retail Industry o Retail Grocery Store • High-technology industries o Computer Software o Pharmaceutical Preparations o Semiconductor Manufacturer • Service Industry • • • • • IT Service Provider Mobile phone service provider Commercial airline Integrated Oil and Gas Liquor producer and distributor • Capital
Premium Bank Supermarket Vodafone
Motivation in the Workplace Motivation in the Workplace Motivation is the desire to do something. It plays a huge role in any workplace. You want your employees happy and wanting to come to work. People who work for the love of their job are showing intrinsic motivation. Intrinsic motivation refers to performing an activity for the inherent enjoyment or satisfaction derived from the activity. (Levin‚ et al.‚ 2012). A worker motivated by extrinsic factors may be there just for the money and
Premium Motivation Maslow's hierarchy of needs
BSBMKG 501B IDENTIFY AND EVALUATE MARKETING OPPORTUNITIES JISOO PARK Cotton on- Australian based clothing retailer Profile The Cotton On brand was founded on the surf coast of Victoria Australia in 1991 with a single store and a handful of employees. In 14 years the company has grown to over 70 retail stores Australia wide‚ with a further 20 stores planned for the 05/06 financial year. Primarily‚ Cotton On operates as a ‘design to retail’ business allowing huge flexibility over the design
Premium Retailing Marketing
Customer Complaints: A Gift in Disguise Werner‚ John. ASQ Six Sigma Forum Magazine12.3 (May 2013): 28-30. Abstract (summary) Improving the complaint management process is important for any organization‚ and the rewards for establishing an effective process are substantial and well worth the effort. When customers experience a problem with a product or service‚ some will complain to the front-line personnel. Most organizations do not have a complaint tab or button on their home page or on their
Premium Malcolm Baldrige National Quality Award Complaint Management
to communicate with customers to identify and agree on product/ service specifications. It is crucial to be aware that customer expectations and needs will change from time to time and will be affected by market trends‚ fashions and changes in external environments. This means the business plans need to be adapted to changing needs of customers and is important that organisations communicate with its customers. Profiling is a method to understand the needs of the customers. Profiling enables organisations
Premium Management Customer service
(WPAN) |Maximum transmission distance |10 meters or 33 feet | |Two current applications of WPANs |PDAs and Smart Phones‚ even tablets using Bluetooth connections. | | |Laptops and Netbooks using ad-hoc | |Research WPANs and list one future use of this |A possible future of this technology is to use it for RFID | |technology. | | Wireless Local Area Network (WLAN) |Maximum transmission distance |107 meters or 350 feet | |Two current applications of WLANs |Used in Home networks and businesses
Premium Computer network
Implications of Effective Leadership in the Workplace Introduction Theories on workplace provide different insights on how leaders work in an effective manner (Alcorn‚ 2003: 106). Leadership styles and methods differ from each other‚ but effective leadership improves procedures of organizational diagnosis and communication within the workplace for the development of better and more reliable business performance. An effective leader is not confined or judged by styles and approaches used‚ but
Premium Leadership
Step-by-Step Programming with Base SAS Software ® The correct bibliographic citation for this manual is as follows: SAS Institute Inc. 2001. Step-by-Step Programming with Base SAS ® Software. Cary‚ NC: SAS Institute Inc. Step-by-Step Programming with Base SAS® Software Copyright © 2001 by SAS Institute Inc.‚ Cary‚ NC‚ USA. ISBN 978-1-58025-791-6 All rights reserved. Produced in the United States of America. For a hard-copy book: No part of this publication may be reproduced‚ stored in a retrieval
Premium Data Data management Business intelligence
International Review of Management and Marketing Vol. 2‚ No. 4‚ 2012‚ pp.220-230 ISSN: 2146-4405 www.econjournals.com Customer Relationship Management (CRM) in Hotel Industry: A framework Proposal on the Relationship among CRM Dimensions‚ Marketing Capabilities and Hotel Performance Abdul Alem Mohammed School of Tourism‚ Hospitality and Environmental Management‚ COLGIS‚ Univerisiti Utara Malaysia‚ Sintok‚ Malaysia. Email: abd_102006@yahoo.com Basri bin Rashid School of Tourism‚ Hospitality
Premium Marketing Customer relationship management