I. How Do Businesses Compete? （Q1‚Q2) 1. Business strategies are primarily concerned with allocating resources across functional activities and product-markets to give the unit a sustainable advantage over its competitors. 2. The unit’s core competencies and resources‚ together with the customer and competitive characteristics of its industry‚ determine the viability of any particular competitive strategy. 3. Most SBUs pursue a single competitive strategy—one that best fits their market environments
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Curled Metal Incorporated has declining sales‚ but has developed a new product (curled metal pile driver pads) that‚ in field tests‚ deliver customer benefits that are many times CMI’s manufacturing costs. Joseph Fernandez and Rajiv Sanwal of CMI’s Engineered Products Division are responsible for formulating a strategy for the new product. A key issue is the price to charge for the pads. The case raises issues of analyzing market potential‚ aligning price with business strategy‚ and the implications
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Question 1 (a) The 3 main roles that a sales manager should perform are listed as below: 1. Manage customer relationships 2. Serve as customer consultants 3. Manage the hybrid sales force Sales managers should firstly‚ continuously achieve a conversation with his or her customer‚ provide customized service and recommendations to them in order to increase customer retention. Secondly‚ sales managers should build ongoing relationships and profitable partnerships with his or her customers
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Coaching Salespeople into Sales Champions A Tactical Playbook for Managers and Executives Keith Rosen‚ MCC John Wiley & Sons‚ Inc. Praise for Coaching Salespeople into Sales Champions ‘‘Winning in sales is no different than winning in life. As someone who has done a lot of personal and professional coaching over the years‚ I see tremendous value for anyone who reads this book. If the reader will embrace Keith’s philosophy around coaching‚ they can certainly expect to win in all areas
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CHAPTER 1: INCIDENT The Transferred Sales Representative Harold Burns served as district sales representative for an appliance firm. His district covered the central part of a Midwestern state‚ and it included about 100 retail outlets. He had been with the company for 20 years and in his present job and location for 5 years. During that time he met his district sales quota each year. One day Burns learned through local friends that the wife of a sales representative in another district was
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INTRODUCTION Purpose of Report and Intended Audience The purpose of this report is to evaluate the everyday job requirements‚ prerequisites‚ and benefits of a sales manager and a finance manager. Also‚ the work environment and growth of the each industry will be analyzed. Background Currently attending Santa Fe Community College for the past year‚ will be earning his Associative Arts degree at the end of spring semester in 2008. After graduating from Santa Fe Community College he will be
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Promotion to Manager 1. Whom should Longman choose for area sales manager and why? Mr. Lester Longman should choose Steven Bellach. I think the key point of choosing Mr. Bellach or Ms. Bell for a senior area sales manager is which person is a proper sales manager who not only keeps the sales growth‚ but also has strong talent to motivate sales representatives. There is already an action by Mr. Longman that we cannot ignore; he already spent a lot of his time and expense choosing sales representatives
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Sales coaching plan 1. Current problems The following are the current problems within the team which need to be addressed to achieve targets: - Slow distribution capacity - Operating expenses - Lack of training - Team leader’s objection regarding his monitoring and training responsibility 2. Conceptual challenges Essentially‚ most of the problems which the team is facing now are most concerned with lacking of knowledge‚ training or experience with machinery and such. However‚ another existing
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Sales manager is an important position in a company. He does not only focus in sales alone‚ yet he needs to set sales objectives‚ forecasting‚ budgeting‚ organizing and salesforce’s recruitment. In order salesforce to achieve it objective‚ sales manager needs to create a positive environment for his salesforce. According to Barker (2001)‚ salesperson’s behavior is influenced by three groups of antecedents - activities of sales manager‚ characteristics of salesperson and an appropriate sales organization’s
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XEROX CORPORATION 8. CONCLUSION 9. REFERENCES 1. INTRODUCTION It is often stated that those who benchmark do not have to reinvent the wheel. By following others one can make improvements and not focus on stale ideas. Benchmarking at first glance may be mistaken for a copycat form of developing strategic plans and for making improvements within an organization. This is not true. Benchmarking is a process that allows organizations to improve upon existing ideas. In order to eliminate myths
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