oyeeVem Linus Jonathan et al THE IMPACT OF EMPLOYEE EMPOWERMENT ON CUSTOMER SATISFACTION IN THE NIGERIAN SERVICE ORGANIZATIONS (A STUDY OF SOME SELECTED HOTELS IN JOS‚ PLATEAU STATE) THE IMPACT OF EMPLOYEE EMPOWERMENT ON CUSTOMER SATISFACTION IN THE NIGERIAN SERVICE ORGANIZATIONS (A STUDY OF SOME SELECTED HOTELS IN JOS‚ PLATEAU STATE) IJCRR Vol 04 issue 19 Section: General Science Category: Research Received on:27/07/12 Revised on:05/08/12 Accepted on:17/08/12 Vem Linus Jonathan‚ Dakung
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for building relationships with customers. One in particular would be to learn the names of your regular customers if you have any or thank them by using their last name if they use a credit card for purchases. By remembering their names it makes the customers feel appreciated and in turn their experience will be shared with their friends and relatives. Not only increasing your bottom line but‚ also keeping loyal customers coming to your store. This also secures your position in the company because
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Partnership with Plastic Recycling Companies It goes without saying that some recycling measures‚ including setting up of recycling bins‚ have been done by the school to promote recycling of plastic in the campus‚ but we believe that the duty of recycling cannot count on the school solely on account of the limited school resources. In view of this‚ we suggest that the school can ask for partnership with some of the plastic recycling companies in Shantou City. The partnership will be a mutually-beneficial
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How Does Wal Mart Motivate Their Employees? Wal Mart motivates their employees with health and financial benefits. Some of these include health‚ dental and life insurance‚ and an eyewear program. Employees also receive a 401(k) plan‚ have the opportunity to purchase stock‚ receive a discount card and can receive special discounts on travel and entertainment. My work at Walmart is about savings‚ but my benefits are about security. I’m Making Better Possible. Melissa‚ Pharmacy Tech Our Benefits
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difficult to prioritise between employees and customers in the services arena. Both parties prove vitally important in the business operations of a service provider; however this document strives to explore both ends of the debate‚ that is‚ the overarching importance of employees and customers. Significant research has been conducted regarding the nature of the two groups‚ which has aided this critical analysis of the notion that employees are more important than customers as well as the counter-argument
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requirement. The report writing consists of Intern’s analysis‚ finding and achievements. This report titled “How Partnership with Stakeholders Helps to Maximize Performance in BRAC Learning Division” is prepared as internship report under the supervision of Ms. Faria Rashid‚ Lecturer‚ BRAC Business School‚ BRAC University and Mohammad Abdur Rahman‚ In-charge of BRAC Learning Division. Partnership Strategic alliances among business‚ government‚ and civil society are an established feature of social development
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Town‚ 2000 See CareerOne’s advice articles‚ videos and resume building tool here PERSONAL STATEMENT Your personal statement is perhaps the single most important part of you CV. Get it wrong and your chances of being invited to interview are drastically reduced. Its aim is to highlight your professional attributes and goals‚ emphasising why they should continue reading the rest of your CV. EMPLOYMENT Job Title | Company Name | www.examplelink.com.au Location | Dates of Employment
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From the 1991 India economic crisis to its status of third largest economy in the world by 2011‚ India has grown significantly in terms of economic development. So has its banking sector. During this period‚ recognizing the evolving needs of the sector‚ the Finance Ministry of Government of India (GOI) set up various committees with the task of analyzing India ’s banking sector and recommending legislation and regulations to make it more effective‚ competitive and efficient.[1] Two such expert Committees
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Building profitable customer relationship with CRM Introduction CRM is the essential part of modern business management. CRM has received a lot of attention and come to occupy a central place as a vital strategy in organization. The ultimate purpose of CRM in any organization is to increase profit. In case of CRM this achieved mainly by providing better services to the customer than the competitors. Traditionally‚ customer service centers have always been regarded as cost centers. In the 80s‚
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How does an organization create customer value? Marketing experts Don Peppers and Martha Rogers said: “Without customers‚ you don’t have a business.” It is such a simple‚ nevertheless‚ a scary thought. We live in a world of consumerism‚ in which the customer’s wants and desires greatly exceed their basic needs. Even though many see this concept as a threat to modern world society‚ it has created the extremely competitive marketplace for businesses. The companies are competing everyday to win over
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