Case 13 - Does cheating in golf predict cheating in business? 1) This case reports one of the worst problems of the society during the last decades - cheating. Nowadays you can find it anywhere‚ in business‚ in sports‚ everywhere if you can get an advantage of using it. This case describes a very interesting comparison between the ethical behaviour of business executives in a golf field and in their job. As everybody knows‚ golf works many times as a business sport‚ a golf field is a place where
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Consumer Behaviour Consumer behaviour is the behaviour that consumers display in searching for‚ purchasing‚ using‚ evaluating and disposing of the products and services that they expect will satisfy their needs. * Personal consumer; buys goods and services for his or her own use‚ for use by the whole household‚ for another member of the household or as a gift for a friend * Organizational consumer; includes commercial for-profit organisations and non-profit organisations‚ public sector
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available at www.emeraldinsight.com/1750-614X.htm CMS 2‚1 32 Attitudes and values in Chinese manufacturing companies A comparison with Japanese‚ South Korean and Hong Kong companies Ruth Alas Estonian Business School‚ Tallinn‚ Estonia Abstract Purpose – The purpose of this paper is to investigate employee values and work-related attitudes in Chinese manufacturing companies in comparison with values and attitudes in Japan‚ South Korea and Hong Kong. Design/methodology/approach –
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two companies who have significantly different organisational structures. It will analyse the relationship between an organisations structure and culture and the effects on the business performance. Also the factors which influence an individual’s behaviour at work will be looked into. The two companies that will be focused on are: 1.1 British Telecom (BT) BT is a leading communications solutions provider serving customers throughout the world. It provides Networked IT‚ telecommunications and
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Consumer behavior: Consumer behaviour is the study of individuals‚ groups‚ or organizations and processes they use to select‚ secure‚ and dispose of products‚ services‚ experiences‚ or ideas to satisfy needs and impacts that these processes have on the consumer and society. It blends elements from psychology‚ sociology‚ social anthropology and economics. It attempts to understand the decision-making processes of buyers‚ both individually and in groups. It studies characteristics of individual consumers
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Prejudice is an attitude (usually negative) toward the member of some group solely on their membership in that group. Prejudice can also bee seen as part of the general process of ethnocentrism. Discrimination can be seen as the behavioural expression of prejudice. Psychological theories which attempt to explain the origins of prejudice fall into two major categories. Personality theories‚ which see the source of prejudice as being in the individual and social psychological theories‚ which
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articleID=131 Kotler‚ Brown‚ Adam & Armstrong (2004). ¡§Marketing 6th Edition: Consumer Behaviour¡¨‚ Pearson Education Australia. O¡¦Shanghnessy‚ John (1992). ¡§Explaining Buyer Behaviour: Central Concepts and Philosophy of Science Issues. New York: Oxford University Press. Shimabukuro‚ Betty. Honolulu Star-Bulletin (2000) from: http://starbulletin.com/2000/11/07/features/story2.html Sternthal‚ Brian (1982). ¡§Consumer Behaviour: An Information Processing Perspective¡¨‚ Prentice-Hall‚ Inc.‚ Englewood Cliffs
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Objectives • To understand attitudes‚ their components and how they affect our behaviours • Compare and contrast the major job attitudes. • Define job satisfaction and show how it can be measured. • Summarize the main causes of job satisfaction. Attitudes are evaluative statements- either favourable or unfavourable- about objects‚ people or events. Jung’s definition of attitude is a "readiness of the psyche to act or react in a certain way" (Jung‚ [1921] Most attitudes are the result of either
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Attitude Essay In my opinion‚ attitude is very important in a workplace. If you work with the public‚ you always have to have a positive attitude. Poor attitude towards customers‚ coworkers can easily get you fired or sent home early. I am a bagger at Ingles Market‚ and I deal with the public everyday. I never let my outside problems interfere with my job. My attitude towards coworkers and customers are always caring‚ friendly‚ and nice. Before I was hired at Ingles Market‚ my attitude was terrible
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of OB Understanding Organisational Behaviour Behaviour in an organziation has become a special subject. It is the knowledge of human behaviour at work. Human behaviour in organization is determined by the requirements of the formal organization and partly by the personal systems of the individuals forming the organization. The behaviour that emerges from this interaction defines the field of organizational behaviour. The study of organizational behaviour has certain basic assumptions‚ which
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