IBM in the 21st Century: The Coming of Globally Integrated Enterprise (Case Study) By: Shareeki Smith Boston University "IBM in the 21st Century: The Coming of the Globally Integrated Enterprise‚" HBS case 9-308-105‚ October 7‚ 2009 Abstract In this Case Study‚ IBM illustrates a great example of taking a company to a global level by providing great leadership and making great decisions. IBM was able to notice their opportunity to provide their services outside the US and put together a
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IBM Business Consulting Services IBM Strategy and Change Services — Operations Strategy Helping clients with critical business issues Clients look to Operations Strategy for help with these critical business issues: • Cost efficiency and performance improvement • Focus on company’s core business • Increasing shareholder value • Continuous process improvement • Maintaining competitive edge • Improving customer service quality Drawing on the strength of the full Highlights strategy and change
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creative mind the innovative design cannot be produced. “Creativity is the most important leadership quality‚ according to CEOs…Creative leaders…take more calculated risks‚ find new ideas‚ and keep innovating in how they lead and communicate. “ (IBM Global CEO Study) Management teams hire people who have creative methods of promoting a product in innovative ways to increase the consumers desire to purchase a good or service. Marketing is Design is a person’s creative way of developing an idea
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1. Articulate the business environments and key issues the case is trying to address. IBM provides business and IT solutions to help clients become more efficient and competitive. They use 5 major lines of business; global business services‚ global technology service‚ system and technology‚ software‚ and global financing. IBM transformed the knowledge sharing approach so that the access to information is easier for their employees. In so doing quicker service for their clients. 2. Provide
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IBM as a multinational corporation Write about a multinational corporation (MNC) of your choice. Q1. How international is that company? International Business Machines‚ IBM‚ is a multinational computer‚ technology and IT consulting corporation headquartered in New York‚ United States. IBM manufactures and sells computer hardware and software (with a focus on the latter)‚ and offers infrastructure services‚ hosting services‚ and consulting services in areas ranging from mainframe computers to nanotechnology
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market. Opportunities The major opportunities for IBM come with the frequent changes in technology. In a technologically driven society‚ new products are launched frequently. These open new markets for the corporation to develop and thus increase revenues. As it has huge strength in its innovation and development the opportunity is rife for IBM to enter these markets. Threats The main threats to IBM are its competitors and the industry IBM is in. As with the growth of any industry‚ the competition
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IBM Case Study 1. What factors led to IBM’s success during the 1960s and 1970s and its problems during the late 1980s and early 1990s? Watson Jr. hit a home run when he invested $5 billion to develop the System/360 computer family‚ which utilized an integrated semiconductor chip and modular components. Taking full advantage of this innovative momentum‚ IBM debuted other products during that time which enabled the company to rise to the top of the IT industry. These products included hard and floppy
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John Patrick/IBM Apr 12‚ 2002 Share on facebookShare on twitterShare on emailShare on pinterest_shareMore Sharing Services As IBM’s chief Internet technology officer‚ John Patrick leads the company’s efforts in conceiving and developing the next generation of Internet products and processes. Beyond his official job description‚ however‚ Mr. Patrick is considered by many to be IBM’s Internet visionary‚ or dreamer: Business 2.0 has named him one of the industry’s most intriguing minds
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Ontario Ministry/IBM Case Study Executive Summary As stated in the case EDU was divided into divisions‚ branches and different units‚ and as a single company employee’s need to feel as one with no boundaries. Implementing a document management system will help them come together as a company rather than a department. Getting people to feel they are part of a company rather than a department will help build trust between all employee’s and departments. Once implementation is complete‚ I would
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Objectives of Firms Introduction to Business Objectives Standard theory assumes that businesses have sufficient information‚ market power and (importantly) motivation to set prices for their products that maximise profits This assumption is now heavily criticised by economists who have studied the organisation and objectives of modern-day corporations. Not only do most businesses frequently move away from pure profit-seeking behaviour‚ many are organised and operated in a way where profit is not the
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