tends to be the biggest. The Arenas section asks some key questions relating to where the firm is active in the market and where they tend to do most of their business. After evaluating the Cummins Inc. business model‚ it has been easy to determine what kinds of products they offer‚ what channels they use to sell their products‚ what business segments they have‚ the geographic areas where they are most prominent‚ the value strategies that have made them successful‚ their core technologies that set
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Available online at www.ilshs.pl International Letters of Social and Humanistic Sciences 8 (2013) 77-85 ISSN 2300-2697 Service marketing triangle and GAP model in hospital industry Rajesh K. Yadav1‚*‚ Nishant Dabhade2‚** 1 Associate Prof. & Head‚ Department of Management‚ RKDF College of Engineering‚ Bhopal (M.P.)‚ India 2 Assistant Professor‚ Department of Management‚ RKDF College of Engineering‚ Bhopal (M.P.)‚ India *‚**E-mail address: drrajeshkyadav@yahoo.com ‚ nishant
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Southern Cross University ePublications@SCU Southern Cross Business School 2003 The generation gap and cultural influence: a Taiwan empirical investigation Huichun Yu Peter Miller Southern Cross University Publication details Post-print of: Yu‚ HC & Miller‚ P 2003‚ ’The generation gap and cultural influence: a Taiwan empirical investigation ’‚ Cross Cultural Management: An International Journal‚ vol.10‚ no. 3‚ pp. 23-41. Published version available from: http://dx.doi.org/10.1108/13527600310797621
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THE GAP MODEL OF SERVICE QUALITY Service Quality Quality of the service is the degree of conformance of all the relevant features and characteristics of service to all the aspects of the consumers’ needs limited by the price and delivery s/he will accept. Quality can be viewed from two perspectives: Internal quality specifications based on conformance to based on customer-perceived External quality quality Importance Of Quality For Service Marketers Gain competitive
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Questions : 1. Critique the WtA gap analysis. Could there be other explanations for the gaps ? Critique the WtA Gap Analysis. WtA Gap Analysis also based on the generally gap analysis. WtA concerns to know their expectation and visitor’s expectation. Let me explain one by one according to WtA Gap analysis. * Awareness of Exhibits According to WtA Analysis‚ awareness of exhibits is used 4 tricks they are newspaper‚ magazine‚ word of mouth and radio. According to that tricks do not enough
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Alcoa Inc. For the quarter ended 30th September 2015‚ Alcoa Inc. reported revenue of $ 5.6 billion which was 11 % below that reported for the same period last year. The main reason behind this decline in revenue was the divestiture and closure of low margin business and the dent that aluminium price have continued to take in the most recently ended quarter. The net income was $ 44 million down from $ 149 million of third quarter 2014. Adjusted net income was $ 109 million translating into an EPS
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GENERATION GAP IN THE WORKPLACE BETWEEN BABY BOOMERS AND GENERATION X by Wipanut Venique Govitvatana A Research Paper Submitted in Partial Fulfillment of the Requirements for the Master of Science Degree in Training and Development Approved for Completion of 4 Semester Credits TRHRD-735 Field Problem in Training and Development ____________________________ Dr. Joseph A. Benkowski Research Advisor The Graduate College University of Wisconsin-Stout August‚ 2001 I The Graduate School
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The gaps in McDonalds. GAP-1 The first gap would be between what customers want and what McDonalds thinks about their customers wants in their restaurant. This gap is the results of a misunderstanding or a misrepresentation of the customers’ desires‚ wants‚ or even their needs. An organization that does a small or customer satisfaction research is likely to experience in this gap. GAP-2 The second gap would be between what McDonalds thinks about their customers want and the quality specifications
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STATE-WISE TOURISM CAMPAIGNS IN INDIA Assistant Professor Dr. Nripendra SINGH Research Scholar Ms. Sunaina AHUJA Jaypee Business School‚ Noida‚ India Associate Professor Ph.D. Alexandru NEDELEA "Ștefan cel Mare" University‚ Suceava‚ Romania Abstract The purpose is to distinguish the initiatives taken by the state authorities and Central authorities to promote tourism in India. Gaps in the centralized promotional campaign‚ "Incredible India" are identified in this study. The methodology includes
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Expedia‚ Inc. Expedia‚ Inc. (Expedia) is an online travel agency and is a parent company to some of the world’s leading online travel brands‚ including‚ among others; Expedia‚ Hotels.com‚ Hotwire.com and trivago. Expedia caters to need of both leisure and business travellers in over 70 countries through their 150 websites‚ and connects them to 435.000 bookable properties and more than 400 airlines. The primary source of income for Expedia is generated through transactions involving the booking of
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