by Wipanut Venique Govitvatana A Research Paper Submitted in Partial Fulfillment of the Requirements for the Master of Science Degree in Training and Development Approved for Completion of 4 Semester Credits TRHRD-735 Field Problem in Training and Development
____________________________ Dr. Joseph A. Benkowski Research Advisor
The Graduate College University of Wisconsin-Stout August, 2001
The Graduate School University of Wisconsin-Stout Menomonie, WI 54751
(Writer)(Last Name) (Title)
Generation Gap in The Workplace Between Baby Boomers and Generation X Training and Development
(No. of Pages)
Publication Manual of the American Psychological Association
(Name of Style Manual Used in this Study)
Generation gaps in perspectives, attitudes, and behaviors are nothing new, but they can be difficult to reconcile in the workplace. Lack of attention to generational differences will make any company less efficient; the critical management skills will involve understanding generational differences in order to strengthen work relationships between and among employees especially between Baby Boomers and Generation X. To get this picture it is important to determine how to maximize the performance of younger and older employees to understand the unique backgrounds from which they came. Human Resource managers are one of the personnel involved with these two generations. Knowing how the human resource manager deals with the Generation Gap can provide guidance in resolving this issue for business in Thailand. The particular objectives of the study were: 1. To identify the demographic characteristics of Baby Boomers who are involved with this issue; 2. To identify the demographic characteristics of Generation X who are involved... [continues]
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