The Middle Ages was the era between 500 and 1400 in Europe there was a lot going during this time. There are many ways to describe it. This era was best labeled by the Dark Ages‚ Age of Feudalism‚ the Age of Faith‚ or the Golden Age. Historian Frantz Funck- Brentano used previously publishes texts to describe Europe in the Dark Ages the excerpt says that the Hungarains swarm over the Western provinces‚ sucked town and village and laid the waste on the fields. The conditions on Europe were horrible
Free Middle Ages Feudalism Dark Ages
Customer service 1 © NSW DET 2008 Topic 1 - Customer service 2 © NSW DET 2008 Introduction It may seem strange that you are studying an area that you already know so much about—customer service. Whether we realise it or not‚ we always judge organisations that we come in contact with and so we already have quite a good understanding of a customer’s perspective. In this module we will put this understanding into a structured model‚ so it can contribute to developing organisational
Premium Customer service Service system
CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY OF FRONT OFFICE STAFF AT THE HOTEL A MASTER S PROJECT BY ALIN SRIYAM Presented in Partial Fulfillment of the Requirements for the Master of Arts Degree in Business English for International Communication at Srinakharinwirot University May 2010 CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY OF FRONT OFFICE STAFF AT THE HOTEL A MASTER S PROJECT BY ALIN SRIYAM Presented in Partial Fulfillment of the Requirements for the Master of Arts Degree
Premium Hotel Customer Customer satisfaction
more dynamic and unpredictable. The changing business environment requires strategic thinking in companies to develop good corporate strategies. Only when developing effective strategies‚ corporate can remain the competitive position. By creating strategy‚ organization can remain the competitive advantage which other companies are unable to implement. Corporate strategy is not only for large firms but also for small business. However‚ there is a quotation suggests that “Strategic management is nothing
Premium Strategic management Strategic planning
Running head: THE IMPACT ON THE FOUR FUNCTIONS OF MANAGEMENT BY GLOBALIZATION‚ TECHNOLOGY‚ INNOVATION‚ DIVERSITY AND ETHICS The Impact on the Four Functions of Management Tisha Smith University of Phoenix Abstract This paper will examine the impact of Globalization‚ Technology‚ Innovation‚ Diversity and Ethics on the four basic functions of management‚ planning‚ organizing‚ leading and controlling. The intent is to show how PepsiCo uses these factors in the management of their
Premium Management Business ethics Business
market that’s shifting rapidly towards smart phones‚ Nokia puts its American marketing might behind phones with less functionality. 2. In a market where the top smart phone manufacturers have close partnerships with carriers‚ Nokia has few. 3. It has big consumer awareness problems: When asked to name the top smart phones‚ people will think of the iPhone‚ Blackberries‚ even HTC and Samsung before they’ll think of Nokia. 4. Nokia simply hasn’t marketed smart phones much‚ or well‚ here. Nokia
Premium Mobile phone Smartphone Nokia
Services marketing-103038 Part A 1. Services marketing is marketing based on relationship and value. It may be used to market a service or a product. Marketing a service-base business is different from marketing a goods-base business. There are several major differences‚ including: 1. The buyer purchases are intangible 2. The service may be based on the reputation of a single person 3. It’s more difficult to compare the quality of similar services 4. The buyer cannot return the
Premium Marketing Strategic management Balanced scorecard
I greatly enjoyed taking the SmartMeasure assessment and found it was a very useful tool. The Smartmeasure Assessment assesses you through brief questions and tells you how you best learn. This is extremely important and useful for someone in any schooling or anyone that loves to learn. I myself am a visual and aural learner. I found this to be confirming because I thought thats how I learned best‚ learning through listening and watching someone. The Smartmeasure Assessment helped me learn how I
Premium Psychology Learning Educational psychology
FOOD SERVICE CUSTOMER SATISFACTION AND SERVICE STRATEGIES A Research Paper Presented to The Faculty of English Department College of Hospitality and Institutional Management Our Lady of Fatima University-Antipolo Antipolo‚ Rizal In Partial Fulfillment of the Requirements for the Course Hotel and Restaurant Management Villanueva‚ Jean Postrero‚ Rica Nava‚ Juan Francis Cas‚ Byrne Ran Navaja‚ Ireneaus March 2015 Chapter I INTRODUCTION A. Background of the Study During the
Premium Restaurant Customer service Fast food restaurant
A Seminar Report on Bluetooth Based Smart Sensor Networks Submitted as a requirement for the partial fullfillment of degree of Bachelor of Engineering Of University of Rajasthan Session: 2007-2008 Submitted to: Mr. R. K. Somani HOD(CE & IT) ITM‚Bhilwara(Raj.)311001 Under the guidance of: Mr.Vijay Prakash Sharma Lecturer(CE) Submitted by: Nikhil Kumar B.E. 4th Year Computer Science & Engg. Department of Computer Engineering Institute Of Technology & Management Bhilwara(Raj.)311001 1 Acknowledgement
Premium Bluetooth