Building Quality Management through QMS - ISO 9001:2008 at PT. Filamendo Sakti Polymerization and Spinning Process of Nylon 6 Tire Cord Yarn prepared by : S. Anbanathan‚ SSi‚ CQM‚ LA 11/327570/PEK/16981 This working paper is prepared to satisfy one of the requirements for fulfilling the study of Operation Management‚ focus in Quality Management System of ISO – 9001 : 2008 Magister Management Faculty of Economics and Business University of Gadjah Mada 2012 Table of Content
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Pharmaceutical Quality Management Part 2 Pfizer Vision‚ Mission‚ and Core Values Pfizer Inc. was established over a century ago in 1849. Just like the other pharmaceutical companies being established around that time‚ Pfizer started out as a chemical company to counteract the times health issues such as intestinal worms and hygienic complications during the civil war which haunted the earlier part of the nineteenth century. Since then Pfizer has risen to be ranked second on the list of top fifty
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seemed much brighter than they had a year earlier. At that time‚ Federal Express and UPS were unleashing a flurry of new services and pricing schemes. One industry analyst interpreted their moves as an effort “to sweep the corners of the market…. Fedex and UPS tower over [Airborne]. They have saturated the core market and are looking for marginal revenue opportunities.” Airborne could easily “be hammered...between the two 900-pound gorillas.”3 One move by the “gorillas” required an immediate decision
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123 Strategic Quality Planning Quality is strategic. This may seem somewhat obvious‚ but the actions of Companies implementing quality measures oftenobscure this fact. This is especially true when a comÑpany is in a reactive mode and does notjise effective planning. In this chapter we discuss iinpörtant aspeêts of strategic quality planning. Strategic planning has two important dimensions: content and pro ess. Strategy content answers the question of what is to be contained in the strategic plan
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References: USINFO.STATE.GOV. (2006). KEEPING PACE WITH GLOBAL BUSINESS: UPS TAKES AN INTEGRATED APPROACH. Available from http://usinfo.state.gov/journals/ites/1000/ijee/trans-kelly-3.htm CIO. (2004). UPS versus FedEx: Head-To-Head On Wireless. Available from http://www.cio.com/archive/060104/ups.html MIT. (2005). One Decision: UPS Goes Bluetooth. Available from http:// www.technologyreview.com/InfoTech/14538/ United Parcel Service. (2006). Package Flow Technologies:
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techniques‚ namely Quality Function Deployment (QFD) and Value Engineering (VE)‚ has been focused with a case study. In this case study‚ QFD-TC (Target Costing) methodology has been executed in a SME (Small and medium enterprises) and it is showed that‚ integrating target costing with QFD and VE techniques is highly effective on managing the costs of product and overall production process. Introduction / Motivation In today’s world‚ customers demand increased functionality and quality with lower prices
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Characteristics of Quality Function Deployment 1. Quality function deployment (QFD) is a “method to transform user demands into design quality‚ to deploy the functions forming quality‚ and to deploy methods for achieving the design quality into subsystems and component parts‚ and ultimately to specific elements of the manufacturing process.”‚ as described by Dr. Yoji Akao‚ who originally developed QFD in Japan in 1966‚ when the author combined his work in quality assurance and quality control points
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Quality Function Deployment It is a systematic approach to design based on a close awareness of customers desires‚ coupled with the integration of corporate function groups. It consists in translating customer desires into design characteristics for each stage of the product development. (Rosenthal‚ 1992) Ultimately the goal of QFD is to translate often subjective quality criteria into objective ones that can be quantified and measured and which can be then used to design and manufacture the
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TOTAL QUALITY MANAGEMENT By- SANJAY KUMAR* TQM A SUSTAINED MANAGEMENT COMMITMENT TO QUALITY- An Organizations Personality and Culture will ultimately reflect it’s senior Management values‚ If an organization is serious about implementing TQM‚ the Commitments to do so has to start at the TOP‚ and the organization’s Senior Management has to be unwavering in its commitment to quality Focusing on the Customer Lee Lacocca once advertised
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Introduction: In the early 1980s‚ a new concept entered managerial discourse: Total Quality Management (TQM). TQM was heralded by governments‚ major corporations and the business media as the most effective and elegant way out of the economic crisis and into the global market. TQM claimed not to be a set of techniques but a philosophy of management (Sashkin and Kiser‚ 1993). Some commentators have argued that TQM is little more than an attempt to enhance management ’s control over labour (Delbridge
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