7/17/2013 Learning outcomes Lesson 2 Consumer Buying Behavior At the end of the session you should be able to: • Distinguish between customer and consumer • Understand how buyers make purchasing decisions • Identify buying decision behaviors. Amali Wijekoon Department of MOT Amali Wijekoon 2 Introduction • Customer – A person who pays a value to company offerings Consumer markets • Consumer markets are the markets for products and services bought by individuals for their own
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Consumer Problem-solving activity: New car purchase Problem Recognition Problem recognition is comparing a person’s ideal situation against actual. Recently‚ my family has been considering whether our current car is meeting the needs of our family of 5. The kids are getting older and are involved in sports and music that require more transportation space for sports gear‚ musical instruments and the need for more “elbow” space. We would like to go on road trips for family vacations and visit
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SYNOPSIS A Project report on consumer buying behavior (cbb) of t.v. sets Session 2009-11 Submitted by: Group # 03 section a PGDM (General) sem- 1 Submitted to: Ms Shivani Bali Faculty‚ Quantitative Methods for Management. TABLE OF CONTENTS Contents Page
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Abstract This project basically deals with Outlook of a consumer for major private Life Insurance Company. Perception of consumer before purchasing any plan is studied. This project helps us to know whether the consumer pay more attention to plan‚ brand and advisor / Seller before purchase of any plan‚ moreover reason to purchase the insurance by the consumer is also studied . Which Plan is preferred more by which age group of people is also studied in this project. Besides this whether the
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CONSUMER BUYING BEHAVIOR Factors which affect a consumer ’s buying behavior includes Social factors are those factors which are induced by other people with whom the consumer is in contact with by one way or the other and have affect on the consumers buying behavior. These social factors can arise from culture‚ subculture‚ family and roles‚ reference groups and social class. Psychological Factors Psychological factors are an important part of the decision process. These are inherent to
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[pic] MARKET STUDY ON BRITANNIA PRODUCTS IN GUMIDIPOONDI By KUMAR. D (Reg No: 875144232) of rec A PROJECT REPORT Submitted to the FACULTY OF MANAGEMENT STUDIES In partial fulfillment of the requirements For the award of the degree of MASTER OF BUSINESS ADMINISTRATION MAY 2012 Mepco Schlenk Engineering College Department of Management Studies MBA –Main Project December 2012 – April 2012 BONAFIDE CERTIFICATE
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Consumer buying behavior A consumers buyer behaviour is influenced by four major factors; cultural‚ social‚ personal‚ and psychological factors. These factors cause consumers to develop products and brand preferences. Although many of these factors cannot be directly controlled by marketers‚ understanding of their impact is essential as marketing mix strategies can be developed to appeal to the preferences of the target market. Definition of Buying Behavior: Buying Behavior is the decision
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Consumer Buying Behavior Consumer buying behavior can be defined as the way in which consumers or buyers of goods and services tend to react or behave when purchasing products that they like. Buyers tend to exhibit different types of buying behavior when they are in the process of purchasing goods and services and the behaviors witnessed are influenced by the type of product he/she wants to buy. Consumer buying behavior involves a long process where the buyer has to identify the product‚ study well
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Buying a New Car Buying a car consists of a great deal of searching‚ researching and decision-making. Car hunting can be simple if the shopper is knowledgeable about certain factors required to make a smart decision. A car purchase is a large investment of time and money‚ and therefore‚ should not be taken lightly. By doing a little research‚ buying a car can be an effortless‚ and sometimes even fun project. One first thing to think about is the type of vehicle the buyer is looking for. People
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stages of the purchase decision-making process Answer: 1.1 Business buying decision process consists of the following steps. * Problem recognition * General need description * Product specification * Supplier search * Proposal solicitation * Supplier selection * Order routine specification * Performance review (Kotler‚ Armstrong‚ 2008) Problem recognition: It will occur when an organization recognizes a problem or need that can be meet by buying a product or service
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