INFORMATION SYSTEMS AND LIBRARY SERVICES REFERENCING YOUR WORK WELCOME CONTENTS AN ESSENTIAL ELEMENT OF YOUR ACADEMIC WRITING IS TO INCLUDE REFERENCES TO THE THEORIES‚ INFORMATION‚ CONCEPTS AND/OR MATERIALS YOU HAVE USED. THIS BOOKLET EXPLAINS HOW TO REFERENCE CORRECTLY WITH EASY TO FOLLOW EXAMPLES. PAGE 2 1. WHAT IS REFERENCING? 2. WHY SHOULD I INCLUDE REFERENCES IN MY WORK? 3 3. WHAT IS PLAGIARISM? 4. HOW DO I REFERENCE MY WORK? 4 5. WHAT DO I NEED TO INCLUDE IN A REFERENCE? 6. REFERENCING
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Chapter 2‚ 6th ed. Be the Manager: How to Manage a Hotel You have been called in to advise the owners of an exclusive new luxury hotel. For the venture to succeed‚ hotel employees must focus on providing customers with the highest quality customer service possible. The challenge is to devise a way of organizing and controlling employees that will promote high-quality service that will encourage employees to be committed to the hotel‚ and that will reduce the level of employee turnover and absenteeism—which
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Your work role Task B 1.Term and conditions of my employment work include: Name of company‚ address‚ telephone number. Employee name‚ address and telephone number. Job title‚ place of work Date of start‚ probationary period (3months)‚ notice period (1 month) hours of work Rate of pay‚ hours and where will my salary be paid Overtime Rate Notice of Termination ( 1 month by each side) Holiday entitlement it’s conditions Bank/Public Holidays Absence Payments
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Topic: Total Quality Service Summary: Total quality service and total quality management as a business strategy designed to add value to customers. It begins by discussing the roots of quality assurance and total quality management‚ and TQM. Also‚ it is to explore the relationship between total quality management (TQM) practices and service quality as well as the relationship between TQM practices and market orientation. However‚ most of what has been written on TQM is usually related to manufacturing
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is Lucinda Wilson; I am a 26 year old single mother raising three beautiful children. Their names are Kaleel Wilson (8)‚ Samiya Wilson (6)‚ and Xavier Wilson (5); they are the loves of my life. If I had to identify someone who made a significant influence in my life‚ it would be my mother‚ Ms. Vernell Scott Wilson. My mother has had twelve children and I am the eighth child. When I was young I watched my mother struggle to take care of all her kids. If that left her without‚ and she made sure that
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How will you measure your life? 1. How can I be sure that I’ll be happy in my career? Some people assert that money is the most powerful motivator in their lives‚ and the more money they earn‚ the more happiness they will have. However‚ from my personal perspective‚ I believe that getting more opportunity to learn what I am not familiar with‚ taking responsible for my behavior‚ contributing to others in need in the society‚ and trying my best to achieve my goals in my career are the most
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Cover pg 1 Symposium on “Best HR Practices in India” April 16th & 17th 2012‚ HPCL Management Development Institute‚ Nigdi‚ Pune Organized By Training & Balanced Scorecard Department‚ HPCL Symposium Director : Mr. Ashis Sen‚ DGM-Training & Balanced Scorecard‚ HPCL inside pg 1 Business growth is no longer unidirectional. It has become multi-polar and is growing simultaneously along many paradigms. This has caused intricate complexities in the field of business which rules out
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AED-222 Week #2 DQ#1 Post your response to the following: After reading Can You Help Me with This Student? on pp. 156-157‚ how could you‚ as Juan’s teacher‚ provide him emotional and instructional support? Consider the following before responding: Have you ever experienced a lack of success despite how much effort you put into succeeding? Do you think you would have benefited from receiving emotional support during the ordeal? Do you remember seeking comfort or help? ANSWER Juan’s
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paper will talk about three best practices a bank can use to protect and secure customer identity‚ information and assets. One practice is to train employees on protecting customer’s information. Second practice is to have layer security on bank’s website. Third practice is to shred documents. Banks should always train employees on protecting customer’s information. Employees should never text or email customer’s information to anyone. “Employees need regular training on how to manage customer information
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economics. If there were no scarcity‚ you could have everything you want right now. You wouldn’t have to make hard decisions or trade-offs. But in the real world‚ there is scarcity‚ and because there is scarcity‚ we have economics‚ the study of how individuals‚ firms‚ and entire nations deal with the limitations imposed by scarcity to prioritize and allocated limited income‚ time‚ and resources. The opportunity cost of doing this article is that I could have spent my time doing something else
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