"Explain How You Could Influence The Quality Of The Service Provided In A Nursery Within Work Role" Essays and Research Papers

  • Explain How You Could Influence The Quality Of The Service Provided In A Nursery Within Work Role

    Task B- Your work role Describe the information which needs to be shown on your pay slips/statement. Personal information eg. Name and date of birth Total pay – your full pay before any tax or National Insurance has been taken off Any deductions which change from payday to payday eg. tax and National Insurance, and what the deductions are for. The total amount of pay that you will come out with after deductions National Insurance number Tax code The tax period Pay rate A breakdown of...

    Best practice, Management, National Insurance 862  Words | 3  Pages

  • Employment rights and responsibilities - nursery assistant

    responsibilities and rights Employment contract Staff handbook Policies and procedures Terms and conditions Job description Essential Standards Citizens Advice Bureau Access to Work Additional Learning Support 2.1 Describe the terms and conditions of own contract of employment Job Title Duties and responsibilities Contracted hours of work Salary - Hourly rate of pay Holiday entitlement Notice period Disciplinary procedures 2.2 Describe the information shown on own pay statement Date National Insurance...

    Employment, Minimum wage, Working time 1293  Words | 6  Pages

  • Task B your work role

    Task B- Your work role Bi: I’m employed as a Care Assistant working at Croft Manor care home, 28 Osborn Road, Fareham Po16 7DS. Or any other home operated by the company within reasonable travelling distance of this address. My rate of pay is £6.75 per hour. Payable monthly by credit transfer. I’m contracted 36 hours a week. I am also required to work at weekends, in the evenings and at night and public holidays as part of my normal working week. I am enticed Annual Holiday, this runs from the 1st...

    Care of residents, Employment, Health 2153  Words | 6  Pages

  • task b your work role

     Task B your work role Bi Describe the terms and conditions of your employment as set out in your contract of employment or employment agreement. Health and safety It is your duty and responsibility to familiarise yourself with, and to comply with the company’s or any third party’s health and safety policies and procedures. Rate of pay Your rate of pay is £7.50 week days and £8.50 weekends per hour; the company will review your pay annually and advise you in writing of any pay change...

    Employment, Employment contract, National Occupational Standards 990  Words | 4  Pages

  • Service Provider

    code Employment number Biii Identify TWO changes to personal information which you must report to your employer. Two piecees of information that you MUST notify your employer they have changed are your Name/Surname and your Address. Biv Describe the procedure to follow if you want to raise a grievance at work. You may describe this in writing or produce a flow chart or diagram Bv Explain the agreed ways of working with yur employer in relation to the followinf areas: ...

    Business models, English-language films, Service 424  Words | 3  Pages

  • Managing Quality in Partnership Working with Service Users

    Managing Quality in Partnership Working Graduate Diploma in Health and Social Care – Level 5 Module G: Managing Quality in Partnership Working The learner will: 1 Understand differing perspectives of quality and partnership working in relation to health and social care services Partnership: empowerment; independence; autonomy; power; informed choice; staff and organisation groups eg statutory, voluntary, private, independent, charitable; service users Quality: audit; quality control;...

    Differentiated services, Integrated services, Management 1215  Words | 6  Pages

  • Explain how the range of early year’s settings reflects the scope and purpose of the sector

    Professionals Practise in Early Years Settings Explain how the range of early year’s settings reflects the scope and purpose of the sector There are many different services and settings for children and their families in United Kingdom and these can be divided and are such as : Sure start- is a government programme and was launched in the late 1990’s. It is for families who have children from birth to 4 years so that can start to learn from before they start nursery .It helps promotes the physical, intellectual...

    Child, Childhood, Confidence 1325  Words | 3  Pages

  • Outline How You Could Review Quality in a Health or Social Care Agency. Discuss Reflectively the Criteria You Have Used, Identifying Dilemmas and Opportunities to Work Towards 'Best Practice'.

    Outline how you could review quality in a health or social care agency. Discuss reflectively the criteria you have used, identifying dilemmas and opportunities to work towards 'best practice'. This essay will look at the ways in which quality can be reviewed in Health and Social care agencies. It will then go on to analyse these methods and look at the problems that these can present, and the opportunities to move towards 'best practice'. It will begin by defining what quality is and then...

    Management, Quality, Quality assurance 2018  Words | 6  Pages

  • Customer Service

    Demonstrate understanding of customer service for Diploma in Customer Service Level 3. Learning Outcome 1: Be able to follow their organisation’s accepted customer service language Assessment Criteria: 1.1 Communicate to customers their organisation’s service offer, how it balances organisational and customer needs and how it meets customer expectations 1.2 Compare the service offers of commercial, public sector and third sector organisations and how they each meet customer expectations ...

    CHC Helicopter, Customer, Customer service 1394  Words | 6  Pages

  • Explain How to Support Effective Communication Within Own Job Role

    Questions | 501 | 1 | 1.2 | Explain how to support effective communication within own job role | AnswersWithin my job role as a Social Work Assistant for Older People it is important to have good communication skills to develop positive relationships and share information with people using services. I also need to be able to communicate well with client’s families, carers, colleagues and other professionals. I use several different forms of communication within my job role.Interpersonal skills...

    Communication, Graphic communication, International Federation of Social Workers 2586  Words | 7  Pages

  • Reflecting practice is an important role within early years

    practice I would like you to explain your job role and responsibilities (you may have a copy of this with your contract), knowledge skills and understanding and then identify the standards that influence the way your role is carried out. i.e codes of practice, national occupational standards, policies and procedures.  Please then assess your knowledge, skills and understanding of the standards, considering areas for personal development.  Then I would like you to describe how you ensure personal attitudes...

    Knowledge, Learning, National Vocational Qualification 1690  Words | 6  Pages

  • The Duties And Responsibilities Of My Work Role

    Responsibilities Of Own Role Social Work 1.1.Describe the duties and responsibilities A support worker looks after the wellbeing of children or vulnerable adults or children in their care, assisting with nutritional requirements such as meal planning and preparation/administering medication and cleaning, it is also my responsibility to ensure all company procedures and policies are carried out and to maintain records of the service delivered. 1.2. Identify standards that influence the way the role is carried...

    Development, Epilepsy, Knowledge 921  Words | 4  Pages

  • Work: Law and Minimum Wage

    responsibilities and rights of employees and employers within own area of work 1.2. List the aspects of employment covered by law The law in UK covers all these aspects; Minimum wage, Hours worked, Discrimination, Health and safety, Holiday entitlements, Redundancy and dismissal, Training, Disciplinary procedures, Union rights and consultation, among many others. Labour law covers the deal between employee and employer. Health and safety laws cover the work conditions, and minimum wage and other laws set...

    Employment, Employment compensation, Labour law 797  Words | 3  Pages

  • Public Sector and Customer Service

    and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations, public organisations and third sector organisations. Please ensure you provide a description for each organisation, rather than a list. Organisation type | Name of organisation | Description of products and services | Commercial organisation | Cleaning firms | Cleaning company offering cleaning services. This company for...

    Customer, Customer service, Employment 1703  Words | 7  Pages

  • Manage Quality Customer Service

    Manage quality customer service SECTION 1 Assessment Activity 1 Develop and document, on behalf of an organization for which you do or might work, a detailed process whereby it will possible to investigate, identify, assess and include the needs of customers in planning processes. Private Schooling The first process is investigating why Parents would choose Private Schooling for their child/ren. The School would investigate the following. Investigate the needs of families in the local area...

    Customer, Customer service, Good 2339  Words | 7  Pages

  • Work: Goal and Social Care

    first year. You will required to completed the following * Completed Units * Work Experience * New Skills and Qualifications (e.g: Splash) 3. Provide a third at end of the course with UCAS if applicable. | Unit 44 (P1) Unit 6: (P6)Written Assignments Tasks RequiredProvide a diagram and in 150 words describe two different local health or social care providers, identifying its place in the national provision, in which you have been on placement. * In your description you will need...

    Continuing professional development, Employment, Goal 952  Words | 7  Pages

  • A New Work Ethic

    A New Work Ethic Abstract In the case done by James Sheehy, he worked undercover in a fast food restaurant that was owned by a relative. Most of the employees were teenagers and college students. He found the employees had contempt for customers, lack of respect for management and unrealistic expectations about what was expected of them. This paper will present my answers to the questions presented in the case 4.4 “A New Work Ethic”, 1. How typical the attitudes that Sheehy reports appear...

    Business, Business ethics, Capitalism 992  Words | 3  Pages

  • Analysis 5 gaps in service quality

    Introduction Quality of service has been studied in the area of business management for years because the market is more competitive and marketing management has transferred its focus from internal performance such as production to external interests such as satisfaction and customers' perception of service quality (Gronroos, 1992). Now, the major new element in world market competition is quality. As so in hospitality industry, the service quality is one of the most important thing, to answer...

    Business, Customer service, Expected value 1797  Words | 7  Pages

  • explain how the principle of support are applied to ensure that service users are care for in this care home

    Home is situated in London and caters to care needs of vulnerable people. The service users come from diverse ethnic and religious background and have varied physical and medical needs. (You may choose the category of service users you work with). Assuming you are a care worker working in this Care Home providing care services to the service users: 1.1 Explain how principles of support are applied to ensure that service users are cared for in this Care Home. 1.2 Outlines the procedures that are...

    Care of residents, Evaluation, Formative assessment 1084  Words | 4  Pages

  • Explain the Influences of Two Predictable and Two Unpredictable Major Life Events on the Development of the Individual.

    (P2 & P3) Imagine you have been writing about the life of you chosen celebrity for a magazine. The editor of the magazine has now asked you to describe the effect that five life factors have had on two life stages your chosen person has experienced. You will already have found out about some of the experiences your celebrity has had during two stages of their life. Your two stages are most likely to be chosen from childhood, adolescence or adulthood. You now have to imagine how the following factors...

    Chronic obstructive pulmonary disease, Death, Disengagement theory 1169  Words | 4  Pages

  • Nursery Nurse: Age-Appropriate Activities to Stimulate Children

    Unit 9 1.1 As a nursery nurse you need to contribute to a programme of age-appropriate activities designed to stimulate the children you are working with: • Keep an accurate record of achievement file on your key children • Be a pro-active team member, offering appropriate support to your colleagues • Liaise with and support parents and other family members • Attend ALL out of working hours activities, e.g. training, monthly staff meetings, parents’ evenings, summer fayre, Christmas party...

    Better, Child, Child care 1703  Words | 5  Pages

  • HSC 025 The Role Of The Care Worker

    Unit HSC 025 The role of the social care worker  Criteria Ref Outcome 1 Understand working relationships in health and social care. 1 The learner can: Explain how a working relationship is different from a personal relationship. Working Relationship: is a relationship that you have with colleagues, management, and others within your organisation. It is formed within the confines of your working role and must be kept to a professional manner. It is formed within working policies and procedures...

    Customer, Decision making, Interpersonal relationship 529  Words | 2  Pages

  • Shc34.1] Understand How Duty of Care Contributes to Safe Practice. Performance Criteria

    SHC34.1] Understand how duty of care contributes to safe practice. Performance Criteria pc[1.1]Explain what it means to have a duty of care in own work role. pc[1.2]Explain how duty of care contributes to the safeguarding or protection of individuals. [SHC34.2] Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care. Performance Criteria pc[2.1]Describe potential conflicts or dilemmas that may arise between the duty of care and an individual’s...

    Risk, Risk assessment, Risk management 1260  Words | 4  Pages

  • The influence of Policy in my setting

    Table to complete for TMA 01, Part 1 Which curriculum framework are you working with in your early years setting? You need to reference this correctly, so refer to the Assessment Guide for guidance on how to do this I work in a maintained nursery setting for children aged 3-4 years; we work from the Early Years Foundation Stage 2012 Curriculum Framework for the England region. Who wrote the curriculum framework and when was it first published? The Early Years foundation stage was first published...

    Childcare, Childcare Act 2006, Curriculum 1684  Words | 5  Pages

  • Customer Service

    Unit 1 Assessment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a USB drive • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course...

    Customer, Customer service, Employment 1130  Words | 7  Pages

  • Lead And Manage A Team Within Health And Social Care

    Lead and manage a team within health and social care Sharon Chapman 3171/1.1 explains the features of effective team performance An effective team which performs at the highest level, whilst completing their work efficiently to the best of their ability. An effective team will always consist of certain features enabling effective team performance. Some of these features are as follows; develop goals and plans, i.e. an effective team will always devise a development or goal plan, which will describe...

    Management 2114  Words | 4  Pages

  • Work: Discrimination and Public Services

    Explain the range of meanings attached to citizenship, diversity and the associated terminology To achieve P1, learners must explain a range of definitions and meanings and this could take the form of a glossary booklet. Learners should also attempt to relate these meanings to public services. P2 Discuss the key concepts associated with diversity For P2,learners could add to the booklet with a range of written and pictorial evidence covering the key concepts of citizenship and diversity as...

    Affirmative action, Citizenship, Discrimination 455  Words | 3  Pages

  • Identify and Explain Communication Relationships

    written. People communicate usually to provide or receive information. The information provided can be passed on and used for teaching and learning. It is also used to share our ideas and thoughts, to interact with others, and to understand others. Communication allows us to make decisions, to inform others, to resolve conflicts and problems, and to meet social and physical needs. We need to communicate in a nursery especially, as it is part of child development. Communication allows for connection...

    Childhood, Communication, Confidentiality 1756  Words | 6  Pages

  • Quality Management in Service Industries

    Quality Management in Service Industries Part 1. Introduction In present time, there is a worldwide trend that service industry occupies a dominant position in the economy in the majority of developed countries and areas. Without a doubt, major changes in government policy and business transactions have a significant influence on the flourish of services industry. However, nowadays the increased value of services also brings big pressure on marketers to implement different strategies...

    Customer, Customer service, Good 2171  Words | 7  Pages

  • Role of Stakeholder Paper

    Role of Stakeholder Paper Jasmine Zeno MGT/420 November 1, 2012 Dr. Allen Timmons Role of Stakeholder Paper Introduction The purpose of this paper is to identify who are the stakeholders in an organization and the importance they play within an organization. First I will identify what a stakeholder is and explain how important stakeholders are to the growth of the organization. Next I will explain how and identify the quality management process and how the stakeholders play an important...

    Express mail, Implementation, Management 676  Words | 3  Pages

  • Work In Partnership

     Work in partnership in health and social care 1.1 Identify the features of effective partnership working. A partnership is an arrangement between two or more groups, organizations or individuals to work together to achieve common aims. Features of this are that; All the parties involved have some sort of personal stake in the partnership; All the partners are working towards a common aim; The partners have a similar ethos or system of beliefs; The partners work together over a reasonable period...

    Partnership, Term 1804  Words | 4  Pages

  • Explain How Own Practice Can Affect the Development of Children:

    Explain how own practice can affect the development of children: My role as a nursery teacher at Zeeba Daycare can have a very big impact on the development of children in my classroom. It is well known that children often observe what others do and many times will imitate actions they have observed, so it is very important that I set a good example and be a good role model as I could set a good foundation for the development of a child’s behaviour and morals. It is important to teach children...

    Childhood, Developmental psychology, Human development 2004  Words | 6  Pages

  • Task B Understand Your Work Role

    and young people’s settings Task B Your work role * Bi Describe the terms and conditions of your employment as set out in your contract of employment or employment agreement. * Bii Describe the information which needs to be shown on your pay slip/statement. * Biii Identify two changes to personal information which you must report to your employer. * Biv Describe the procedure to follow if you wanted to raise a grievance at work. You may describe this in writing or produce...

    Employment, Recruitment, Trade union 309  Words | 2  Pages

  • Customer Service Level 2

    Unit 1 Assessment Assessment You should use this file to complete your Assessment. · The first thing you need to do is save a copy of this document, either onto your computer or a USB drive · Then work through your Assessment, remembering to save your work regularly · When you’ve finished, print out a copy to keep for reference · Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course...

    All rights reserved, Customer, Customer service 1009  Words | 5  Pages

  • Unit 201 Err

    unsatisfied with my working standards. Place of Work: I was also told that I may have to work at other locations for the nursery’s needs. Pay arrangements: My pay is £433 a month which is paid Into my bank account in or around the 23rd of each month. I am also entitled to £150 bonus every 3 months; this is given to each staff member if they haven’t had a sick day or been late to work in the 3 month period. Contracted Hours: My hours of work are 35 hours a week, A Monday to Friday arrangement...

    Employment, Employment contract, Payrolling 794  Words | 3  Pages

  • P4 - health, safety and security within a health and social care sector

    P4 - Explain possible priorities and responses when dealing with two particular incidents or emergencies in a health and social care setting. Fire, When you are working within a health and social care setting the most important thing is to evacuate the people that is in your care out of the building first. When you are working in an organisation you should always familiarise yourself with where the fire exits, fire alarms and fire extinguishers are located. If you are working within a care...

    1398  Words | 3  Pages

  • Sao Exolain How the Ethos Mission Aims and Values of a School May Be Reflected in Working Practice

    3.1 Explain how the ethos, mission, aims and values of a school may be reflected in working practice. The Ethos of the school should be recognisable when entering the school setting as it is part and parcel of the environment of the school and the daily practice of the staff and pupils there. I am aware that all adults that work and are part of the setting at Parkhill Infants School have an important responsibility in modelling standards of behaviour, both in their dealings with children who attend...

    Childhood, Education, Education in England 878  Words | 3  Pages

  • Customer Satisfaction in the Tourism and Hospitality Industry: Analysis on Service Quality and Service Failure

    Analysis on service quality and service failure 2.0 BACKGROUND OF THE STUDY / INTRODUCTION Customer satisfaction plays a crucial role for success and survival in today’s competitive market. Customer satisfaction is considered a prerequisite for customer retention and loyalty, and obviously helps in realizing economic goals like profitability, market share, return on investment, etc. (Scheuing, 1995; Reichheld, 1996; Hackl and Westlund, 2000). Customer’s overall satisfaction with the services of the...

    Customer, Customer satisfaction, Hospitality industry 1978  Words | 6  Pages

  • A Nurses Role in Relation to Promoting Clients Oral Health

    A Nurses role in relation to promoting clients oral health This essay will describe the nurse’s role in relation to promoting the adult clients oral health. As a nurse will have to promote or provide oral care for a client, it is essential for the nurse to have an understanding of the physiology and anatomy of the mouth. This essay begins by briefly describing the basic structure, functions of the mouth, and then describes the nurse’s role in promoting oral hygiene to the non-dependant patient...

    Health, Health care, Illness 1565  Words | 4  Pages

  • induction work

    Social Worker A social worker is someone who provides a service for those who need it especially the disadvantaged. Main roles and responsibilities If your career path is a social worker some of the main roles and responsibilities associated with this job can differ depending on whether you are working with adults with learning difficulties the elderly or children/young people. If you are working with adults some of the roles that you would be required to do are working with the elderly...

    International Federation of Social Workers, Recruitment, Social work 2074  Words | 6  Pages

  • The Ritz Carlton - Service Quality

    of an unwavering commitment to service, the hotel has won countless rewards and has been recognized with numerous awards for being the gold standard of hospitality. QUESTION 1: Most people see a Ritz Carlton hotel as a swanky building on a prime site, such as London’s Picadilly, but is the structure the essence of the hotel chain’s success? Whereas a product marketer works with tangible products: things that can be tasted, heard and seen in advance – a service marketer does not. As is clear...

    Customer, Hotel chains, Management 1955  Words | 6  Pages

  • Understand How To Establish An Effective Team

    Understand how to establish an effective team AC1.1 Explain the benefits of effective working relationships in developing and maintaining the team: It is important to maintain happy relationships with all those people we work with to ensure that our work gets done efficiently, so that our clients receive the service they require. As well as making your workplace more enjoyable to work in, the clients will benefit from better service as everyone works as a team. It will also help your organisation...

    1330  Words | 4  Pages

  • An Evaluation of an Alternative Approach to Quality Control or Assurance and the Effects It Could Have on the Functions of the

    An evaluation of an alternative approach to quality control or assurance and the effects it could have on the functions of the business and how it achieves its objectives. Alternative method for Quality Control that FPS can use Quality control is a system for ensuring the maintenance of proper standards in manufactured goods, especially by periodic random inspections of the product. A strategy that can be used to ensure this and to suit FPS is to test each individual compartment separately this...

    Active fire protection, Fire extinguisher 1950  Words | 6  Pages

  • Helpful Things Professors Give You

    Use APA documentation style for this assignment. You can access the format document through the MacEwan library’s homepage, or contact Writing and Learning Services for a one-on-one appointment. Writing and Learning Services works either via email, telephone, or in person, and is a free, confidential service available to any MacEwan student for any assignment. Call any of the MacEwan campus switchboards and ask for Writing and Learning Services. “Some Enemies of Science” J.B.S. Haldane, p. 225 ...

    Essay, Essays, Gloria Steinem 792  Words | 3  Pages

  • Unit 7 Pass 1- Explain the Principle Sociological Perspectives

    The British Sociological Association defines sociology as being ‘how society is organized and how we experience life’. It looks at the different societies, the groups within these, and how they all interact. Society is organised into various different social institutions, which can be built like building block to make our society; families, the education system, the legal system, the healthcare services etc. Social institutions function accordingly with customs, rules and regulations. A family is...

    Family, Feminism, Marxism 2768  Words | 7  Pages

  • Service Quality Questionnaire

    Appendix 2 SERVICE QUALITY QUESTIONNAIRE This is a questionnaire intended for disabled students of a Higher Education institution: University The questionnaire comprises three parts (A to C). Part A - a single question on your level of satisfaction with the overall services Part B - a set of 26 statements on your assessment of the quality of services delivered within your university, compared with the service level of an excellent university Part C - four questions: one on overall...

    All That You Can't Leave Behind, Evaluation, Individual rights 802  Words | 6  Pages

  • Weston Nurseries

    Weston Nurseries, Inc. (A & B) Weston Nurseries is a family owned business which has been operated by the Mezitt family for four generations. Peter Mezitt founded Weston nurseries in 1923, and it has grown to employ 250 people on hundreds of acres of land. The nursery has a reputation for high-quality products, a wide variety, and only selling what they grow themselves. Peter’s son Ed inherited his love for landscaping, and the two worked hand in hand for many years growing and developing...

    Board of directors, Decision making, Family 2107  Words | 6  Pages

  • Explain How Own Role Fits Within the Delivery of the Service Provider

    Rights and Responsibilities Unit For Youth Work Apprenticeship Framework This work book has been designed for learners to help them provide the evidence needed to achieve unit R/602/2954 Understand employment responsibilities and rights in health, social or children and young people’s settings, which has been added to the following qualifications 600/0019/3 ABC Level 2 Certificate in Youth Work Practice 600/0083/1 ABC Level 3 Diploma in Youth Work Practice Details of which can be found on...

    Ageism, Disability, Disability Discrimination Act 1995 5520  Words | 20  Pages

  • Diversity: Discrimination and Service Users

    different. Equality is often defined as treating everyone the same. True equality means treating everyone differently in order to treat them the same. 3. What is meant by Inclusion Inclusion is the action or state of including or being included within a group. The term inclusion is seen as a universal human right and aims at embracing all people irrespective of race, gender, disability, medical or other need. It is about giving equal access and opportunities and getting rid of discrimination and...

    Ableism, Affirmative action, Disability 1377  Words | 5  Pages

  • quality assurance

    Quality Improvement in Health Sector Since NPM (New Public Management) approach in Public Sector many things have changed. Public services became much more consumer oriented. Public servants of modern time have much more different approach towards people than before. One of the major influences on that comes from Private sector. Many services provided by public sector today can also be provided in Private sector. Of course those services of private sector are...

    Better, Improve, Management 1535  Words | 4  Pages

  • Quality Improvement Plan Part I

    Part I For more than a decade, Via Christi has sponsored a variety of initiatives designed to improve the quality of care provided. These efforts have engaged staff, patients and physicians at all levels within the hospital to measure and improve the quality and safety of patient care. At times these initiatives have seen success and failures, but with the recent push for our “big aim” quality is the major focus. The physicians, nurses, other clinicians and administrative leaders overwhelmingly agreed...

    Health care, Health care provider, Hospital 887  Words | 3  Pages

  • P5 Explain How Employee Performance Is Measured And Managed

    P5 – explain how employee performance is measured and managed Describe these 3 methods of measuring performance 1. Performance indicators – performance indicators outline what an employee does right for example if they receive a 10/10 positive feedback from who they serve and zero defects. 2. Goal theory – this is a method of motivation in which someone is given a goal to work towards to so their work output will increase. 3. SMART targets - choose at 3 from this list - Sales targets – this...

    Case study, Customer service, Management 746  Words | 3  Pages

  • Practitioner's role & responsibilities

    1.1 – Practitioners role & responsibilities: To follow the workplaces policies and procedures at all times Knowledge of the requirements of the EYFS framework To be aware of and act in accordance with current legislation, policy and procedures Plan and prepare play and learning activities for children The preparation and completion of activities to suit the child's stage of development. Health and safety Provide an environment that is warm, welcoming and stimulating Sharing information...

    Occupational safety and health, Policy, Setting 689  Words | 3  Pages

  • Explain the Effective Communication Within Own Job Role

    As a manager, I am responsible for service user needs assessments annually, I also conduct service user reviews with the care staff, service user family and multi disciplinary team. This provides me with the opportunity to establish service user’s individual ability, needs and most importantly preferences in relation to communication needs and develop a plan of action to provide for appropriate support that meets the service user communication needs and methods, in most cases, the professional...

    Body language, Communication, Grammar 895  Words | 3  Pages

  • Explain How to Support Children and Young People According to Their Age, Needs and Abilities to Make Personal Choices and Experiences That Have a Positive Impact on Their Lives

    CT232 Understand how to support positive outcomes for children and young people In addition to reading page 184 to 207 of your Heinemann level 3 diploma tex book please put together some notes which show you have researched this unit.. Once you have done this please email me your notes so they can be used as evidence. Your notes need to cover the following … 1.1 Describe the social, economic and cultural factors that will impact on the lives of children and young people They are many...

    Abuse, Causality, Childhood 1909  Words | 5  Pages

  • Apple and Oxfam Stakeholders Influence

    the two organisations. For each stakeholder you have identified, explain how much influence they have on the aims and objectives of the two organisations. Assignment Brief: Evaluate the influence different stakeholders exert in one organisation. M1 Customers are a key stakeholder in any company, but for Apple in particular they play a big role on the aims and objectives on the business. Apple customers expect an efficient help and support service should any of range their products go wrong,...

    Board of directors, Corporate governance, Fiduciary 2743  Words | 7  Pages

  • 201.1 - understand how to plan work and be accountable to others

    201.1 – Understand how to plan work and be accountable to others. 1.1 - Outline guidelines, procedures codes of practice relevant to personal work - The procedures, guidelines and codes of practice relevant to work are: Procedures: Reporting of accidents at work, fire drills, and reporting absence from work as well as first aid procedures. Codes of practice: Good customer service, quality assurance, freedom...

    Agreement, Completeness, Idea 801  Words | 3  Pages

  • service provisions

    Understand the range of service provision and Roles within health and social care (Adults and children and young people) Early years and child care. 1.1 - identify the range of service provision for health and social care (adults and children and young people) early years and childcare in own local area. Doctors Surgeries, offer a wide range of services to the public. Blood tests, medication for minor injuries, different types of vaccinations for example, flu vaccinations. They can...

    Geriatrics 964  Words | 4  Pages

  • Nursery Risk Assessment

    and to explain them to other people. For example, if a child has once had an allergic reaction to eggs the parents need to tell the staff so that they know about it and will avoid giving the child this kind of food. To receive instructions: we need to listen to the information that parents give us about their children and we also need the right indications to work well in the nursery. Receiving all the necessary information and understanding it properly allows you to do a better work. For example...

    Childhood, Communication, Graphic communication 818  Words | 3  Pages

  • CT257- Understand Employment Responsibilities and Rights In Health, Social Care or Children and Young People’s Settings.

    qualification you are required to have an understanding of your Employment responsibilities and rights. This unit is made up of an online test. To help you to prepare for this test please complete the workbook. This workbook covers: Statutory responsibilities and rights of employees and employers Awareness of own occupational role and how this fits in within the sector Agreed ways of working with employer Career Pathways Issues of public concern and how these may influence changes within the sector...

    At-will employment, Employment, Mobile phone 1442  Words | 5  Pages

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