"Explain How You Could Influence The Quality Of The Service Provided By A Following Best Practice Within Your Work Role" Essays and Research Papers

  • Explain How You Could Influence The Quality Of The Service Provided By A Following Best Practice Within Your Work Role

    Task B- Your work role Describe the information which needs to be shown on your pay slips/statement. Personal information eg. Name and date of birth Total pay – your full pay before any tax or National Insurance has been taken off Any deductions which change from payday to payday eg. tax and National Insurance, and what the deductions are for. The total amount of pay that you will come out with after deductions National Insurance number Tax code The tax period Pay rate A breakdown of...

    Best practice, Management, National Insurance 862  Words | 3  Pages

  • Service Provider

    terms and conditions of your employment as set out in your contract of employment or employment agreement. Headings + brief description Bii Describe the information which needs to be shown on your pay slip/statement. The following pieces of information must be shown on a pay slip:- Name Address National insurance number Tax code Deductions to pay NET PA Tax code Employment number Biii Identify TWO changes to personal information which you must report to your employer. Two piecees...

    Business models, English-language films, Service 424  Words | 3  Pages

  • task b your work role

     Task B your work role Bi Describe the terms and conditions of your employment as set out in your contract of employment or employment agreement. Health and safety It is your duty and responsibility to familiarise yourself with, and to comply with the company’s or any third party’s health and safety policies and procedures. Rate of pay Your rate of pay is £7.50 week days and £8.50 weekends per hour; the company will review your pay annually and advise you in writing of any pay change...

    Employment, Employment contract, National Occupational Standards 990  Words | 4  Pages

  • Task B your work role

    Task B- Your work role Bi: I’m employed as a Care Assistant working at Croft Manor care home, 28 Osborn Road, Fareham Po16 7DS. Or any other home operated by the company within reasonable travelling distance of this address. My rate of pay is £6.75 per hour. Payable monthly by credit transfer. I’m contracted 36 hours a week. I am also required to work at weekends, in the evenings and at night and public holidays as part of my normal working week. I am enticed Annual Holiday, this runs from the 1st...

    Care of residents, Employment, Health 2153  Words | 6  Pages

  • Managing Quality in Partnership Working with Service Users

    Managing Quality in Partnership Working Graduate Diploma in Health and Social Care – Level 5 Module G: Managing Quality in Partnership Working The learner will: 1 Understand differing perspectives of quality and partnership working in relation to health and social care services Partnership: empowerment; independence; autonomy; power; informed choice; staff and organisation groups eg statutory, voluntary, private, independent, charitable; service users Quality: audit; quality control;...

    Differentiated services, Integrated services, Management 1215  Words | 6  Pages

  • The Duties And Responsibilities Of My Work Role

    Responsibilities Of Own Role Social Work 1.1.Describe the duties and responsibilities A support worker looks after the wellbeing of children or vulnerable adults or children in their care, assisting with nutritional requirements such as meal planning and preparation/administering medication and cleaning, it is also my responsibility to ensure all company procedures and policies are carried out and to maintain records of the service delivered. 1.2. Identify standards that influence the way the role is carried...

    Development, Epilepsy, Knowledge 921  Words | 4  Pages

  • Customer Service

    Demonstrate understanding of customer service for Diploma in Customer Service Level 3. Learning Outcome 1: Be able to follow their organisation’s accepted customer service language Assessment Criteria: 1.1 Communicate to customers their organisation’s service offer, how it balances organisational and customer needs and how it meets customer expectations 1.2 Compare the service offers of commercial, public sector and third sector organisations and how they each meet customer expectations ...

    CHC Helicopter, Customer, Customer service 1394  Words | 6  Pages

  • explain how the principle of support are applied to ensure that service users are care for in this care home

    The service users come from diverse ethnic and religious background and have varied physical and medical needs. (You may choose the category of service users you work with). Assuming you are a care worker working in this Care Home providing care services to the service users: 1.1 Explain how principles of support are applied to ensure that service users are cared for in this Care Home. 1.2 Outlines the procedures that are adopted in this care home for protecting your clients and your colleagues...

    Care of residents, Evaluation, Formative assessment 1084  Words | 4  Pages

  • Outline How You Could Review Quality in a Health or Social Care Agency. Discuss Reflectively the Criteria You Have Used, Identifying Dilemmas and Opportunities to Work Towards 'Best Practice'.

    Outline how you could review quality in a health or social care agency. Discuss reflectively the criteria you have used, identifying dilemmas and opportunities to work towards 'best practice'. This essay will look at the ways in which quality can be reviewed in Health and Social care agencies. It will then go on to analyse these methods and look at the problems that these can present, and the opportunities to move towards 'best practice'. It will begin by defining what quality is and then...

    Management, Quality, Quality assurance 2018  Words | 6  Pages

  • Work: Goal and Social Care

    first year. You will required to completed the following * Completed Units * Work Experience * New Skills and Qualifications (e.g: Splash) 3. Provide a third at end of the course with UCAS if applicable. | Unit 44 (P1) Unit 6: (P6)Written Assignments Tasks RequiredProvide a diagram and in 150 words describe two different local health or social care providers, identifying its place in the national provision, in which you have been on placement. * In your description you will need...

    Continuing professional development, Employment, Goal 952  Words | 7  Pages

  • Public Sector and Customer Service

    and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations, public organisations and third sector organisations. Please ensure you provide a description for each organisation, rather than a list. Organisation type | Name of organisation | Description of products and services | Commercial organisation | Cleaning firms | Cleaning company offering cleaning services. This company for...

    Customer, Customer service, Employment 1703  Words | 7  Pages

  • Task B Understand Your Work Role

    and young people’s settings Task B Your work role * Bi Describe the terms and conditions of your employment as set out in your contract of employment or employment agreement. * Bii Describe the information which needs to be shown on your pay slip/statement. * Biii Identify two changes to personal information which you must report to your employer. * Biv Describe the procedure to follow if you wanted to raise a grievance at work. You may describe this in writing or produce...

    Employment, Recruitment, Trade union 309  Words | 2  Pages

  • Explain How to Support Effective Communication Within Own Job Role

    Questions | 501 | 1 | 1.2 | Explain how to support effective communication within own job role | AnswersWithin my job role as a Social Work Assistant for Older People it is important to have good communication skills to develop positive relationships and share information with people using services. I also need to be able to communicate well with client’s families, carers, colleagues and other professionals. I use several different forms of communication within my job role.Interpersonal skills...

    Communication, Graphic communication, International Federation of Social Workers 2586  Words | 7  Pages

  • CU1536 PROFESSIONAL PRACTICE IN EARLY YEARS SETTINGS

    LEVEL 3 CU1536 PROFESSIONAL PRACTICE IN EARLY YEARS SETTINGS 1.1 Explain how the range of early years settings reflects the scope and purpose of the sector The range of Early Years Settings reflects on the requirements of parents and families for their children. Some parents want care for their children so that they can return to work, some may want to stay with their children while they socialise, some may want their children in a setting which offer services aimed at learning, whilst some...

    Childcare, Childcare Act 2006, Childhood 977  Words | 3  Pages

  • Your Work Role

    My Work Role at Vine Williamson & Hall Dental Practice Jessica Bunting Bi. My contract of employment firstly states my full name and home address. It covers job location, my normal place of work in the building will be in the dentist surgery. It then goes on to state the date of commencement, this is the date I started working for the company even if in a different role. My contact will also tell me a probationary period; this confirms the length of time I will be on probation. Job title...

    Data Protection Act 1998, Dental implant, Dental surgery 1593  Words | 6  Pages

  • 11 Describe The Duties Of Your

    1.1 Describe the duties of your own work own work role. In my work role my duties are as follow; Punctuality To turn up to work on time wearing correct uniform , hair tied up, minimal make up, and no jewellery. Safe Guarding To make sure all safe guarding policies are been followed for example the safe door policy. Keeping children safe Ensure all children are safe and happy within the setting. Keeping walk ways, fire exits and doorways clear. Doing regular risk assessment checks throughout­­...

    Better, Child, Doing It 1262  Words | 3  Pages

  • AS1 RESEARCH LEGAL AND ETHICAL PRACTICES

     PROVIDE A BRIEF OVERVIEW OF YOUR CHOSEN ORGANISATION AND ROLE Ozcare is a leading not-for-profit organisation, providing a diverse range of quality health and human services from over 60 locations throughout Queensland. Our commitment is to provide clients with only the highest standards of care and every day we provide aged care and community care, including health and support services, to over 15,000 Queenslanders.1 (Ozcare, 2014) Position: Support Worker reporting to Co-ordinator/Program...

    Community, Community service, Ethical code 1879  Words | 5  Pages

  • Diversity: Discrimination and Service Users

    2.1 Promote equality, diversity and inclusion in policy and practice It is your role and responsibility to ensure that all staff promote equality, diversity and inclusion, whether dealing with service users directly or indirectly. This can be done in the following ways: Dignity and respect – respect individual’s need for privacy and dignity in the way that service is provided and the way that information is handled. Treat service users with tolerance and have a non-judgemental attitude Information...

    Ableism, Adultism, Affirmative action 1535  Words | 6  Pages

  • Customer Service

    Assessment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a USB drive • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title...

    Customer, Customer service, Employment 1130  Words | 7  Pages

  • Understanding Roles Responsibilities And Relationships In Education And Teaching

    8th January 2015 Award in Education and Teaching Understanding Roles, Responsibilities and Relationships in Teaching and Education In this assignment I am going to explain how to understand the roles, responsibilities and relationships in teaching and education and how they relate to the teaching cycle and the theories of learning. 1.1 Explain the Teaching role and responsibilities in Education and Training The roles and responsibilities of a teacher will differ during the teaching cycle...

    Auditory learning, Education, Educational psychology 1674  Words | 5  Pages

  • Task B

    Task B Bi) Describe the term and conditions of your employment as set out in your contract of employment or employment agreement. Bii) Describe the information which needs to be shown on your pay slip/statement. - Your name - Employer name - N/I number - Job title - Date - Payment, enhancements and deductions. - Contracted hrs per week Biii) Indentify two changes to personal information which you must report to your employer. - Change of phone number - Change of address Biv)...

    Appeal, Best practice, Care Quality Commission 659  Words | 3  Pages

  • Explain the Sequence and Rate of Each Aspect of Development That Would Normally Be Expected in Children and Young People from Birth to 19 Years Old?

    |This plan will guide you through this unit which I am sure will expand on your existing knowledge and | |Understand children and |understanding of how children and young people develop between the ages of birth to 19 years. Within this | |young person’s development|unit you will also be looking the actions you should take if there are differences, and also what the | | |potential effects of transitions could be on children’s development....

    Developmental psychology, Game theory, Young 634  Words | 6  Pages

  • Manage Quality Customer Service

    Manage quality customer service SECTION 1 Assessment Activity 1 Develop and document, on behalf of an organization for which you do or might work, a detailed process whereby it will possible to investigate, identify, assess and include the needs of customers in planning processes. Private Schooling The first process is investigating why Parents would choose Private Schooling for their child/ren. The School would investigate the following. Investigate the needs of families in the local area...

    Customer, Customer service, Good 2339  Words | 7  Pages

  • Nursing Roles

    Nursing Roles & Values Casey Smith, RN NVT2 ~ Task 2 Western Governor’s University May 2013 First Interview Western Governors University Nursing Program Interview Form Candidate name: Jaclyn Dunn, RN Candidate ID number: Name and title of the interviewee: Kim Goff, RN MSN Describe the specialty area of the interviewee: Hospice Clinical Director The interviewee belongs to the following category: Educator Administrator Clinical Specialist Staff Nurse Nurse Researcher ...

    Florence Nightingale, Health care, Health care provider 2236  Words | 7  Pages

  • Reflecting practice is an important role within early years

    reflective practice I would like you to explain your job role and responsibilities (you may have a copy of this with your contract), knowledge skills and understanding and then identify the standards that influence the way your role is carried out. i.e codes of practice, national occupational standards, policies and procedures.  Please then assess your knowledge, skills and understanding of the standards, considering areas for personal development.  Then I would like you to describe how you ensure...

    Knowledge, Learning, National Vocational Qualification 1690  Words | 6  Pages

  • your work role

    Task B Your work role Bi - Firstly my employer expects me to attend all training, supervisions and meetings, and also to follow the policies and procedures that the home has set up. Some standard procedures set in place include ‘whistle blowing’. Staff with serious concerns about any aspect of the organisation or the work force will be supported in sharing those concerns and will be protected from reprisal or victimisation. The incident should be discussed in the first incidence with the manager...

    Health, Health care, National Insurance 787  Words | 3  Pages

  • Employment and Public Concern

    Understand employment responsibilities and rights in health, social care or children’s and young people’s settings Task A Ai Imagine you are a newly appointed supervisor/manager within your service. You need to update your staff handbook to reflect current employment law. 1)Identify three different sources of information you could use to enable you to do this. Once you have identified a reliable source of information: a) List three aspects of employment covered by law. b) List three main features...

    Employment, Employment contract, Law 446  Words | 3  Pages

  • Better and Practice

    1. Describe the duties and responsibilities of your own work role * Following all policies and procedures at all times. * Keeping the boys safe from harm and abuse. * Follow care plans and behaviour support plans. * Keep the health and safety of the house and the surroundings. * Keeping the house clean and tidy. * Supporting the boys to independence. * Cooking and shopping. * Giving the relevant medication. * Writing the correct paperwork / daily logs. *...

    Better, Childhood, Idea 1604  Words | 6  Pages

  • Customer Service Level 2

    Assessment Assessment You should use this file to complete your Assessment. · The first thing you need to do is save a copy of this document, either onto your computer or a USB drive · Then work through your Assessment, remembering to save your work regularly · When you’ve finished, print out a copy to keep for reference · Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title...

    All rights reserved, Customer, Customer service 1009  Words | 5  Pages

  • Describe How Your Career Progress, Values and Non-Work-Related Activities Will Enhance the Experience of Other Business School Students

    Each of our applicants is unique. Describe how your career progress, values and non-work-related activities will enhance the experience of other Business School students (maximum 900 words) Career progress: The foundations of my professional career were formed during my time at University. For my undergraduate degree I completed a Bachelor of Science in Biology, Chemistry & Mathematics. These subjects were quite diverse and gave me great analytical and reporting skills that added to the teamwork...

    Business, Business development, Business school 1878  Words | 6  Pages

  • Social Thoery for Practice

    Social Care Theory for Practice. Open book in-class assessment. Outcomes for Social Care Theory for Practice. Outcome 1: Evidence requirement 1.2 Values 1) Explain how your work place policies are used to promote principles of equality and diversity? 2) In relation to the National Care Standards, provide an example of how you have or could promote each of the following values: • Privacy • Choice • Dignity • Safety • Confidentiality • Realising potential ...

    Affirmative action, Childhood, Discrimination 1344  Words | 5  Pages

  • Helpful Things Professors Give You

    900 words. Your position paper must be organized in the form that has been described in this course. Be sure to review carefully the guidelines that follow these annotated titles. Use APA documentation style for this assignment. You can access the format document through the MacEwan library’s homepage, or contact Writing and Learning Services for a one-on-one appointment. Writing and Learning Services works either via email, telephone, or in person, and is a free, confidential service available...

    Essay, Essays, Gloria Steinem 792  Words | 3  Pages

  • How to Write a Mission Statement

    How to Write Mission Statements Summing up your business's mission helps you focus on the steps you need to take to succeed. Here's how to create a mission statement that's uniquely yours. A mission statement is a key tool that can be as important as your business plan. It captures, in a few succinct sentences, the essence of your business's goals and the philosophies underlying them. Equally important, the mission statement signals what your business is all about to your customers, employees,...

    English-language films, Entrepreneurship, Management 1838  Words | 6  Pages

  • Assignment Work Within A Legal And Efficical Time Frame

    CHCCS400C – Work within a relevant legal and ethical framework: Assignment 1 What you have to do Students need to complete three (3) tasks: Task A: Complete ten (10) short answer questions based on the learning materials. Task B: Case study. Complete eleven (11) short answer questions. Task C: Complete six (6) short answer questions based on the learning material. Task A Students need to answer the following questions: 1. Why is it important for a worker in the Community Services Industry to...

    Community, Community service, Key Club 1432  Words | 7  Pages

  • Assignment 301 Understanding Roles

    Understanding roles, responsibilities and relationships in education and training Gavin Hayden Word count:1,632 Task A Information leaflet: You have been asked to produce a leaflet that mentors within your organisation can use when supporting new members of staff. The leaflet needs to outline some of your organisation’s procedures and be a useful reference point. In this document you will: A) explain the teaching training role and responsibilities in education and training (ref.1.1) Roles and responsibilities...

    Act of Parliament, Data Protection Act 1998, Law 1634  Words | 4  Pages

  • Roles and Values of Nursing

    Roles and Values of Nursing Western Governors University Roles and Values of Nursing This paper is a comparison of the views of a BSN staff nurse and a BSN clinical administrator on various aspects of nursing roles and how they contribute to my professional development. Both of the nurses that I interviewed had obtained a BSN and worked in a hospital owned orthopedic and spine medical group. There were commonalities in several of their answers related to patient care but differences...

    Florence Nightingale, Medical ethics, Medicine 1703  Words | 5  Pages

  • Defining Roles and Responsibilities in the Interprofessional Team

    Defining Roles and Responsibilities in the Interprofessional Team Abstract According to Barnsteiner (2007), “The work of the Institute of Medicine (IOM) and others has clearly demonstrated that when healthcare professionals understand each others’ roles and are able to communicate and work together effectively, patients are more likely to receive safe, quality care” (p. 144). There are many good practices to consider when evaluating the roles and responsibilities...

    Health care, Health care in the United States, Health care provider 2115  Words | 6  Pages

  • Report on How Customer Service Affects Business Profits

    improving customer service is an excellent way of improving takings. My report has to include the following: . The role of a supervisor in delivering customer service, . The impact of excellent customer service on how your team works and the positive benefits to the hotel, team and customers on delivering customer service, . How delivering excellent service can support up-selling and add on-selling, . How we are to monitor service delivery. Research Customer service. What does it mean...

    Business terms, Consultative selling, Customer 1443  Words | 5  Pages

  • Ethics in Social Work Practice

    ethical in social work practice” An ethical dilemma exists: When the social worker must choose between two or more relevant, but contradictory, ethical directives, or when every alternative results in an undesirable outcome for one or more persons. Several value systems and ethical practices impact the social worker intervention and outcome. Values and ethics are closely related .Values are a society's system of beliefs ,principles and traditions that guide behaviors and practices, however ethics...

    Business ethics, Ethics, Morality 2286  Words | 7  Pages

  • Hca Role and Work Enviroment

    Describe 8 roles you carry out in your work area and explain your accountability in each. 1. Phlebotomy, obtaining samples for laboratory testing. -Identification of the patient, proper labeling of obtained samples and documentation of the visit in the record. If not carried out properly, effects in faulty or lack of results, or in assignment of results to wrong patient. Effecting in misdiagnosis. -Interviewing the patient in order to obtain information about current medications that might...

    Care Quality Commission, Health, Health care 1654  Words | 6  Pages

  • The influence of Policy in my setting

    Table to complete for TMA 01, Part 1 Which curriculum framework are you working with in your early years setting? You need to reference this correctly, so refer to the Assessment Guide for guidance on how to do this I work in a maintained nursery setting for children aged 3-4 years; we work from the Early Years Foundation Stage 2012 Curriculum Framework for the England region. Who wrote the curriculum framework and when was it first published? The Early Years foundation stage was first published...

    Childcare, Childcare Act 2006, Curriculum 1684  Words | 5  Pages

  • Reflect an Improve on Professional Practice

    Reflect and Improve on Professional Practice 1. Why is it important that we observe agency guidelines when we are examining issues of professional development? It is important to observe agency guidelines for a few reasons some of these are; -To ensure performance processes are consistent with organisations principles -To ensure there is a clear link between business plans and individual performance development -To ensure that the performance management process is not a negative...

    A Great Way to Care, Apprenticeship, Best practice 1081  Words | 4  Pages

  • Mr Melvin Nvq3

    Imagine you are a newly appointed supervisor/manager within your service. You need to update your staff handbook to reflect current employment law. Identify three different sources of information you could use to enable you to do this. Once you have identified a reliable source of information: Aii a) List three aspects of employment covered by law. b) List three main features of current employment legislation. Aiii Briefly outline why employment law exists. Task B Your work role For this...

    Contract, Employment, Employment contract 547  Words | 3  Pages

  • Explain the five stages of the Training Cycle, describing your role, responsibilities and professional boundaries

    Assignment 1 Explain the five stages of the Training Cycle, describing your role, responsibilities and professional boundaries as a teacher at each stage. Identify current legislative requirements and codes of practice relevant to your subject specialism and the type of organisation within which you work/would like to work. I confirm that the submitted assignment is my own work This assignment will discuss the following; - 5 stages of the Training Cycle - The tutor’s role and responsibilities...

    Data Protection Act 1998, Disability, Disability Discrimination Act 1995 1589  Words | 7  Pages

  • Lead And Manage A Team Within Health And Social Care

    Lead and manage a team within health and social care Sharon Chapman 3171/1.1 explains the features of effective team performance An effective team which performs at the highest level, whilst completing their work efficiently to the best of their ability. An effective team will always consist of certain features enabling effective team performance. Some of these features are as follows; develop goals and plans, i.e. an effective team will always devise a development or goal plan, which will describe...

    Management 2114  Words | 4  Pages

  • Err Asignment

    health, social care or children’s and young people’s settings Ai Imagine you are a newly appointed supervisor/manager within your service. You need to update your staff handbook to reflect current employment law. Identify three different sources of information you could use to enable you to do this. • Employment Law • Equal and diversity act 2010 • Human rights act Once you have identified a reliable source of information: Aii a) List three aspects of employment...

    Disability Discrimination Act 1995, Discrimination, Employment 557  Words | 3  Pages

  • Explain how the range of early year’s settings reflects the scope and purpose of the sector

    Unit 15 EYMP 4 Professionals Practise in Early Years Settings Explain how the range of early year’s settings reflects the scope and purpose of the sector There are many different services and settings for children and their families in United Kingdom and these can be divided and are such as : Sure start- is a government programme and was launched in the late 1990’s. It is for families who have children from birth to 4 years so that can start to learn from before they start nursery .It helps promotes...

    Child, Childhood, Confidence 1325  Words | 3  Pages

  • Your work Role

    AII) 1) Minimum Wage 2) Health and Safety 3) Holiday entitlements Task B AIII) Because other wise you could be made to work for very low wage and very little wage per hour, you could be endanged at work or face bullying or discrimantion you could also be sacked at any time for no reason at no notice period. Made to work 48 hour straight with out rest not allow to go to toilet at work or any number of awful things. Task C ...

    Care Quality Commission, Employment, Employment compensation 370  Words | 4  Pages

  • Role of a Social Worker at a Workplace

    1.1 A working relationship is where you are placed with other people and work as part of team where each individual is working following professional codes of conduct, towards the achievement of shared aims and objectives. By working to a set of rules and procedures for which you're paid, you are accountable and responsible for any mistakes and errors you make. Time limits and boundaries apply and you do not necessarily have to like the people you work with but need to keep personal opinions...

    Christopher Nolan, Interpersonal relationship, Intimate relationship 1409  Words | 4  Pages

  • Risk Management and Service Users

    PRINCIPLES FOR IMPLEMENTING DUTY OF CARE IN HEALTH, SOCIAL CARE OR CHILDREN`S AND YOUNG PEOPLE`S SETTINGS UNIT: SHC34 EXPLAIN WHAT IT MEANS TO HAVE A DUTY OF CARE IN YOUR OWN WORK ROLE I and my employers have a “Duty of Care” when delivering services to the individuals in our care. We must follow the General Social Care Council’s (GSCC) Codes of Practice, our organisational policies and procedures and also Legislations and Acts, all of which set out the standards I am to follow. The GSCC regulates...

    Employment, Law, Medical malpractice 1417  Words | 5  Pages

  • Understand What Is Required for Competence in Own Work Role

    Understand what is required for competence in own work role 1.1 Describe the duties and responsibilities of own work role Morning communications: Start shift with patient handover from the night staff, taking notes of what need to be done throughout the day for example, who need blood products, fluid charts, DNR status and then we have huddle before starting breakfasts. Working on the haematology unit part of my duties and responsibilities is to effectively communicate with people on routine...

    Doctor-patient relationship, Health care provider, Hospital 2320  Words | 7  Pages

  • 206 Role of the Care Worker

    Understand the role of the social care worker Task B Handout Produce a handout to be used during a staff induction for an adult social care service of your choosing. The handout must include: Bi An outline of what is meant by ‘agreed ways of working’. Bii An explanation of the importance of having full and up-to-date details of the agreed ways of working. Biii A description of why it is important that social care workers follow guidance about the limits of their job role. ...

    Care of residents, Guidance, Interpersonal relationship 524  Words | 4  Pages

  • Customer Service Skills

    CUSTOMER SERVICE SKILLS 09/26/2012 PRESENTED TO WENDY HORTON CUSTOMER SERVICE CLASS PREPARED BY TYNITRIA JOHNSON Customer service is a very important factor in today’s society. Customer is any relationship, conversation, or interaction an employee has with a customer. Good customer service is the key to a successful business. I learned some things out this class that are relevant to me. I can use them throughout my career. I interviewed three people, as following, for this...

    Bad, Customer, Customer service 854  Words | 3  Pages

  • Understanding Roles, Responsibilities and Relationships in Education and Training

    Understanding roles, responsibilities and relationships in education and training Gavin Hayden Word count:1,632 Task A Information leaflet: You have been asked to produce a leaflet that mentors within your organisation can use when supporting new members of staff. The leaflet needs to outline some of your organisation’s procedures and be a useful reference point. In this document you will: A) explain the teaching training role and responsibilities in education and training (ref.1.1) Roles and responsibilities...

    Data Protection Act 1998, Parliament, United Kingdom 1632  Words | 4  Pages

  • Understand How To Establish An Effective Team

    Understand how to establish an effective team AC1.1 Explain the benefits of effective working relationships in developing and maintaining the team: It is important to maintain happy relationships with all those people we work with to ensure that our work gets done efficiently, so that our clients receive the service they require. As well as making your workplace more enjoyable to work in, the clients will benefit from better service as everyone works as a team. It will also help your organisation...

    1330  Words | 4  Pages

  • Working Effectively Within the Community Sector

    What you have to do Choose a Community Services organisation and research the current issues influencing service delivery by answering the questions below based on your research. The organisation should belong to one of the following sectors:  Home and community care  Disability services, or  Aged care Tip: Refer to the Assessment Tips document on the OLS under Assessment Information (you will locate this next to where you downloaded this assignment) Please reference your work. Referencing...

    Better, Care of residents, Disability 1400  Words | 6  Pages

  • The Role of TQM

    relationship between Total Quality Management (TQM) and Continuous Improvement (CI)? Discuss the roles of Quality Assurance and Quality Control and their relative importance in demonstrating this relationship? What is the role of quality role in the development of an E-Commerce capability? Total Quality Management (TQM) is focus on the quality of the products or services. TQM expands beyond statistical process control to embrace a wider scope of management activities of how we manage people and organizations...

    Management, Process management, Procurement 1619  Words | 5  Pages

  • Understanding Roles, Responsibilities and Relationships in Education and Traing

    Understanding Roles, Responsibilities and Relationships in Education and Training The roles and responsibilities of a trainer will differ during the training process, there are numerous existing models with the aim of outlining key stages. One of the most commonly used has a five stage process:- 1) Identification of need: At this stage the role of trainer could be an assessor; it’s the responsibility of the trainer to identify the needs of each individual learner and to monitor their own practice to ensure...

    Education, Educational psychology, Intelligence 1558  Words | 3  Pages

  • Explain How to Support Children and Young People According to Their Age, Needs and Abilities to Make Personal Choices and Experiences That Have a Positive Impact on Their Lives

    CT232 Understand how to support positive outcomes for children and young people In addition to reading page 184 to 207 of your Heinemann level 3 diploma tex book please put together some notes which show you have researched this unit.. Once you have done this please email me your notes so they can be used as evidence. Your notes need to cover the following … 1.1 Describe the social, economic and cultural factors that will impact on the lives of children and young people They are many...

    Abuse, Causality, Childhood 1909  Words | 5  Pages

  • Employment and National Insurance Number

    Assignment 1: 1. Describe the terms and conditions of your employment as set out in your contract of employment or employment agreement. 2. Describe the information which needs to be shown on your pay slip/statement Pay slips need to include the name of the company you work for, your name and Tax code, your national insurance number, the payment date, the deductions and adjustments made, your gross pay and your net pay and a summary of pay from year to date including national...

    Employment, National Insurance, National Vocational Qualification 596  Words | 3  Pages

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