Jayne Careaga 2700156 Customer Service for Dummies The quality of customer service is the most important aspect of any business; it’s what keeps a business in business. Today I will be dumbing down the principals of customer service‚ for this reason I have titled my presentation Customer Service for Dummies. When beginning to compile my thoughts on this topic‚ I pondered on what customer service meant to me. My first thought was treating others how you would want to be treated or treating someone
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jeans company in the world with product lines Levi’s‚ Dockers and Levi Strauss Signature brand. It enjoyed monopoly in the jean wear market for almost a century – 1853 to 1960s until new product lines from Wrangler‚ Lee‚ Gucci‚ Diesel and many more started taking over Levi’s share in the market and posing a threat to the comfortable fitting‚ long lasting‚ casual wear blue jeans. By early 1990s‚ Levi’s was struggling to keep its presence in the market. PRODUCT: Levi’s Type One Jeans. In 2002-03
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A marketing campaign should have the goal of meeting customer needs in mind. There are certain things you can do to make sure you meet your customer needs‚ and those are explained below: First and foremost offer good customer service. The customer is not always right‚ but they should always be respected and valued. So‚ make sure that your customers know they are important to you‚ and that you want to meet their needs. If they know this‚ they will be more forgiving‚ and they will be more willing
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How to Deal With an Angry Customer as a Hotel Front Desk Agent By Tamara Davidson‚ eHow Contributor ‚ last updated August 14‚ 2011 Angry hotel customers may walk into the hotel with prior stress. Angry customers are probably the worst part of a customer service job. You need to consider several factors when dealing with angry hotel customers. Simply fixing the problem won’t cut it. You must first sympathize with the customer. After the guest realizes you are on his side‚ his anger will often
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Explain how the management of human‚ physical and technological resources can improve the performance of a selected organisation In this assignment‚ I am going to show and explain how Jaguar Land Rover manages the three main types of resources. Ensuring that the human‚ physical and technological resources are carried out correctly can increase the performance of Jaguar Land Rover. Jaguar Land Rover (JLR) is a business built around two great British car brands that design‚ engineer and manufacture
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1.1 Explain the advantages and disadvantages of Learning in a group. This assignment is a group work (learning in a group) in which we are five in the group to plan a treat for clients of our choice in a power point presentation. The treat needs to be appropriate for all clients‚ duration between 3 – 4 hours‚ cost effective and safety. A team can be defined as a group of people working together towards a particular goal and objective for a period of time. Hollp L (1999:3). Groups are important
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Pack 1 MU 2.9: 2.2.6 Explain why and how referrals are made to different agencies Referrals are important for the child to get the best possible outcomes and by practitioners doing observations and recording evidence this is made possible for the child to be referred to the correct professional‚ for example; a child with hearing difficulties may need to be referred to a support service for deaf children or children who have impaired hearing. Panels are usually made up of different agencies and
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Explain how and why Muhammad was opposed in Makkah (30 marks) The prophet Muhammad preached in Makkah to bring people in the right path and to believe in one god. However‚ he was opposed in many ways possible by many people mainly the Quraish. There were many reasons why people opposed the prophet Muhammad in Makkah and many were due to selfish needs such as wealth and power. The prophet Muhammad was opposed in many ways such as verbal and physical abuse. The Quraish were the main people
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Explain how and why Agrippina the younger was killed Julia Agrippina or known better as Agrippina Minor or most famously Agrippina the younger was one of the most powerful and inferential women in the entire roman empire. Her power and her influence was one of her most remarketing features and it is also those features which become her demise and the main cause of her murder. Agrippina the younger who has been portrayed as the most controversial woman in all of roman history has been seen is mainly
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Statutory Interpretation Model Answers Explain‚ the rules judges may use when interpreting Acts of Parliament There are four different rules judges can use when interpreting Acts of Parliament. The literal rule is when judges have to take the natural‚ ordinary or dictionary meaning of a word or phrase and apply it to the case in hand. This rule leads to absurd and unjust results. The literal rule occurred in LNER V Berriman case. An Act made it a duty to provide a look-out man wherever a
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