CHAPTER 4 PRODUCT and SERVICE DESIGN 1. Why is product or service design strategically important? For the success and prosperity of an organization. It has an impact on future activities. Consequently decisions in this area of the most fundamental that managers must make. 2. List some of the things that product and service design does. 1) Translates customer wants and needs into product and service requirements. (marketing‚ operations) 2) Develop new products and services
Premium Design Engineering
the head small enough? When the head is small it makes it easier and more accurate to wash teeth behind and between the gaps. Performance Planned obsolescence for a toothbrush is a year max two. If rechargeable the built in batteries will get used out so the toothbrush will then have to be constantly charged until dead. The moving parts will get worn out which will make the cleaning as efficient. The anti-slip surface rubber will eventually get damaged so it might become slippery and look
Premium Oral hygiene Toothpaste Aesthetics
Q4. What can Mattel do to enhance product quality? As mentioned in the article‚ one of the contributing reasons to the recalls of Mattel’s toys was due to insufficient quality controls. Product quality starts from the product development and design stages of an industry. Mattel has research and development centre where the designs and developments of its products is done in its headquarters in California‚ USA. Most of the recalls of Mattel products in 2007 were due to the design fault‚ excessive
Premium Quality control Industrial Revolution Production and manufacturing
Assignment 1: Discuss the product decisions. Before discussing the product decisions‚ it is important to define a product and its classifications. Product A product can be defined as anything that can be offered to satisfy human needs. Further it can also be described as anything that is potentially vslued by a target market for the benefits or satisfaction it provides including objects‚ services‚ organizations‚ places‚ people and ideas.(woodruff 1996) A product is anything that
Premium Marketing Product management
Combating Products & Services Summary: This article revolves around the concept of hybrid solutions i.e.‚ combining products and services into innovative offerings to attract more customers and provide superior value to them. The article identifies two basic characteristics of any offering- complementarity (when used together) and independence (used separately) based on which four types of hybrid offerings emerge. These are as follows: i. Flexible Bundle: These bundles (of product and service) are
Premium Quality of service
2/3/2010 CHAPTER 5 Product and Service Strategy and Brand Management Slide 5-1 AFTER READING THIS CHAPTER YOU SHOULD BE ABLE TO: 1. Explain the offering concept and offering mix portfolio. 2. Describe how the marketing manager modifies the offering mix. 3. Identify and describe the stages in the new-offering development process. 4. Identify and describe the stages in the product life cycle. Slide 5-2 1 2/3/2010 AFTER READING THIS CHAPTER YOU SHOULD BE ABLE TO: 5. Explain the
Premium Marketing Brand management Brand
of New Products and Services It involve bringing two separate elements into accord: customer satisfaction and technical feasibility. R&D Objectives: 1. The definition of the target market 2. The product’s concept 3. The benefits the product will deliver 4. How the product will be positioned in the market 5. The product’s features‚ attributes‚ design specifications and requirements Product Strategy Quality Function Deployment (QFD) Alternative managerial technique for product development
Premium Marketing New product development
Smart Products and Services A smart products is an electronic device‚ generally connected to other devices or networks via different protocols such as Bluetooth‚ NFC‚ WiFi‚ 3G‚ etc.‚ that can operate to some extent interactively and autonomously. It is widely believed that these types of devices will outnumber any other forms of smart computing and communication in a very short time‚ in part‚ acting as a useful enabler for the internet things. Uses of Smart Services Minimize maintenance and repair
Premium Maintenance Customer relationship management Customer service
what is beautiful and what exists. Commonly‚ quality can mean degree of excellence‚ as in‚ "a quality product" or "work of average quality". The quality of a product or service refers to the perception of the degree to which the product or service meets the customer’s expectations. The quality management and quality control should be performed in all the levels. The scheme bellow demonstrates how the quality management functions in the Fast-food restaurants: In my initial research I would like
Premium Fast food Wendy's Burger King
marketing of good and services? (b) Discuss the various elements of marketing mix both in case of product and services and their complementary role in effectively marketing the firms offerings. 2. (a) What is STP strategy? The success of product/service largely depends on the effectiveness of proper segmentation by the marketer. Justify by taking two examples of your choice. (b) What is Marketing Research (MR)? Discuss its role and Importance in the
Premium Marketing