role of effective communication and interpersonal interaction in a health and social care context. P2: Discuss the theories of communication M1: Assess the role of effective communication and interpersonal interaction in health and social care with a reference to the theories of communication (Argyle and Tuckman’s theories) M2: Review strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. Effective communication is where
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Communication is the act of transferring information from one place to another in different ways which allows people to feel safe‚ build relationships and develop self-esteem (Skillsyouneed‚ No date). It means being able to convey information clearly and directly‚ giving appropriate levels of praise‚ advice and feedback (Chandler and Grzyb‚ 2001). Interpersonal skills are the skills we use daily to communicate with people which allows you to respond appropriately to the needs and feelings of other
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Why is a communication skill important to have in a health and social care sector? Communication skills are important as different service users may communicate differently to you there are different reason that can stop people from communicating to you. Communication is skills are important as service users are vulnerable so to have effective communication you will be able to put them at ease and reassure them. It sometimes helps to be clear and calm as it helps the service users to understand
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M1 criteria: Describe how legislation‚ policies and procedures promote the safety of individuals in a health or social care setting. In health and social care‚ there are many legislations‚ policies and procedures you have to abide by in order to maintain a lawfully and safe run setting. After watching the clip of Holby City‚ I noticed a few legislations‚ policies and procedures‚ being followed and being breached. Policies and procedures in a hospital are put in place in order to promote
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1.1 There are many different reasons why people communicate in adult social care‚ as well as communication being between varieties of different people within this setting. For example‚ it could be conversation between support workers‚ support workers to managers or other health care professional and anyone communicating with service users including family. Communication can also come in many different forms such as verbal‚ non-verbal‚ body language and facial expressions as well as others. One main
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Introduction to Communication in Health and Social Care Communication can be spoken‚ written and physical; some people have disabilities or difficulties that can make communication a special challenge for them. We communicate to share information and ideas it is defined as ’information transfer’. The way we transfer information is by speech‚ signals or writing. We all use a variety of communication techniques to both understand and to be understood. People communicate for different reasons:
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Nonverbal communication is communication which isn’t verbal‚ it is also cues which people follow to interpret a message. This contains different factors such as posture which gives indication of how they are feeling. For example if a person is slouching or got their arms folded this could mean they are not interested or not listening. Facial expressions again can tell their emotions. For example if a person is frowning then this missed they are displeased. This can be interpreted both wrongly and
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CU1530 Promote Communication in Health‚ Social Care 1.1 People communicate for all types of different reasons‚ we communicate to express a need or desire‚ to share ideas and information‚ to reassure‚ to express feelings‚ socialise‚ to share an experience‚ all essential for building and maintaining relationships. 1.2 Communication in the workplace is an essential tool we use to meet the needs of individuals with ABI/LD‚ great communication skills are integral to the role of a support worker.
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Group communication assessment Our group communication scenario was based in a youth centre. I was a new youth worker and had to encourage members of the group to join in a game and make them enthusiastic about playing. How effective my communication skills were based on the group environment‚ my voice‚ my body language and effective listening skills. I managed to do all of these effectively and appropriately. Setting a good environment for the group was the task which I found easiest. I began
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effectively‚ the challenges will be overcome and will improve the health care outcomes. Effective communication is unambiguous and is needed to inform the patient and parents about the disease‚ treatment‚ complications of the disease. The quality of the process of communication between the patient/family and the physician affects the quality of their collaborative relationship‚ patient behavior‚ and health outcomes. Communication is important for pediatricians because they need the ability to explain
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