KEY PERFORMANCE INDICATORS (KPIs) SAMPLES The following sample KPIs are indicative only as a starting point or guideline to assist you to develop your own KPIs. Samples 1 and 2 are for individuals - 3‚ 4 and 5 are for systems and departments. SAMPLE 1 Name/Team: Jean Torrins – Finance Manager Nature of KPI: Recovery of outstanding debtors Definition: The improved collection time of monies owed by debtors Performance Targets: Collect 75% within 45 days and 100% within 60
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Strategic Sourcing Strategic sourcing is an institutional procurement process that continuously improves and re-evaluates the purchasing activities of a company. In a production environment‚ it is often considered one component of supply chain management The following are the steps involved in the Strategic Sourcing : 1. Assessment of a company’s current spend (what is bought where?) 2. Assessment of the supply market (who offers what?) 3. Total cost analyses (how much does it cost to
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Widget Innovation Customer Service Plan Customer service and commitment to our customers has been the driving force behind our brand. Widget strive to get it right first time‚ everytime.Incases where things don’t come out right we believe our professional workers will strive to correct the problem and our customers have the right to know what level of service they can expect from us all the time even in these times when we fall short of the very high standards we have set ourselves. Through our
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refers to creating more effective processes‚ products and ideas. Innovation is crucial to the continuing success of any organisation. Businesses that can innovate create more efficient work process and have better productivity and performance. Being innovative doesn’t mean inventing new product or services. Changing business model and adapting to changing environment to give better services is also innovation. Innovation acts as the catalyst for economic growth as the development of new technology has
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PT3Form Arab Open University Tutor Marked Assignment (TMA) Academic Year 2nd 2013 - 2014 Semester: Spring 2014 Branch: Lebanon Program: Business Studies Course Title: Investigating Entrepreneurial Opportunities Course Code:B322 Student Name: Zeina Mouawad Student ID: 100616 Section Number: 109 Tutor Name: Fady Bechara Mark details Allocated Marks Questions Q1 Q2 Q3 Q4 Total (100) Weight 30 30 20 20 Marks Deduction
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GSM KPI Improvement Process / Guidelines Key Performance Indicators - KPIs SDCCH Blocking SDCCH Drop TCH Drop Rate Handover Success Rate Limited Internal 2 NPI Training - Retainability 2005-09-30 Accessibility Definition Call to an MS MSC/VLR 1 TRC 1 BSC 5 3 2 1. MSC/VLR sends paging command to all BSCs belonging to the location area (LA) where MS is located 2. BSC forwards the paging command to all BTSs in that LA‚ and the BTSs in their turn page the MS on the PCH 3. The
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Running Head: EFFECTIVE MANAGEMENT The Innovative Leader: Skills for Effective Management Tiffany Anderson Submitted to Dr. Liz Lentz-Hees In Partial Fulfillment of the Requirement for WED 398 Special Problems Southern Illinois University Kirtland AFB‚ New Mexico August 17‚ 2004 Abstract It is understood that management‚ which is defined as the act‚ manner‚ or practice of managing‚ handling‚ supervision‚ or control directly affects almost every aspect of the workplace (American
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Innovative Engineering Company was founded by two partners: Meredith Gale and Shelley Yeaton‚ shortly after they graduated from engineering school. Within five years the partners had built a thriving business‚ primarily through the development of a product line of measuring instruments based on the laser principle. Success brought with it the need for new permanent capital. After careful calculation‚ the partners placed the amount of this need at $1.2 million. This would replace a term loan that
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Marketing Technology Analysis Overview of the Product/Service/Technology Instagram is a program that designed for social networking and photo sharing‚ which was launched in 10th 2010. Till April 2012‚ there were over 30 million registered users on instagram (Galle‚ 2012). In early 2012‚ Facebook bought instagram for one billion dollars‚ which has made Instagram a hot topic. What’s more‚ famous B2C brands such as Starbucks and MTV dominant on Instagram currently‚ and 25% of the brands are posting
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objectives b) KPI (Key performance Indicator ) : a set of indicators to measure data against‚ a sort-of enterprise success gauge. Ultimately‚ they help an organization assess progress toward declared goals. Indicators include quantitative metrics such as process tracking and progress measurement. KPI’s are financial and non-financial metrics used to help an organization define and measure progress toward organizational goals Quantifiable : A KPI is a key part of a measurable
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