• Dictionary of Hospitality Management
    to guests. This involves knowing how and when to ask for a sale in a non-pressuring way and how to direct the sale from the guest’s perspective. To create guest acceptance, the front desk agent has to know how to describe the hotel’s facilities and services in a positive manner. Urban timeshare A...
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  • management and enterpreneurship
    Accounting: Deals with analysis and interpretation of financial records so that management can take certain decision. (3) Costing: It deals with recording of costs, their classification and analysis for cost control. (4) Investment Management: Takes care of how financial resources can be invested in...
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  • Miss
    information on employment rights and responsibilities could be, but are not limited to. Internal Sources- Line managers, Personnel specialists and Trade union representative. External Sources- Legal Profession, Head Office, Libraries, Citizens Advice Bureaux. 4. Describe how...
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  • Stratigic Management
    profitability terms? ❖ How will the financial risk (e.g. liquidity) change? ❖ What effect will it have on capital structure (gearing or share ownership?) ❖ Will the function of any department, group or individual change significantly? ❖ Will the organization’s relationship with outside...
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  • Unit Book
    group discussion. Activity 1 Why is the need to manage risk more important today than say 20 years ago? Activity 2 How should a risk manager measure the scale of a problem and assess which of the possible solutions might be the most effective? Activity 3 Describe what you believe to be...
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  • Level 2 Business & Admin Unit 1
    any workplace issues • engage with your employer to develop best practice in various workplace areas, such as health and safety 5. Briefly describe employer and employee responsibilities for equality and diversity in a business environment. You should give at least two employer...
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  • Employee Turnover
    of staff turnover especially among doctors and nurses. This created a problem for service delivery and customer satisfaction in the hospitals. Staff turnover is costly and disruptive and results in the deterioration of conditions at the hospital. The providers of health care as well as the recipients...
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  • Mr Adam Holt
    of Ernest’s living area above. How many hazards can you spot? What actions could you take to make Ernest’s room safer? Infection control People receiving health and social care services are at greater risk of acquiring infection, mainly because they are likely to have poor immunity as a result...
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  • Cost Accounting Ebook - Raiborn
    life insurance. Select the two you would eliminate or dramatically reduce and provide reasons for your selections. c. Prepare a plan that might allow you to “trade” some variable employee health care costs for a fixed or mixed cost. 67. Outsourcing is a frequently used method of cost cutting or...
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  • Health & Safety
    mental health, the ambulance service, the community and general practice. It also contains information for NHS managers and staff on: • risk assessment and prevention • staff training • how to make best use of the criminal justice system • support and counselling for staff • examples of good...
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  • Principles of Management
    Organizing Symbiosis Centre of Health Care Advantages - Improved delegation - Effective decision-making Disadvantages - Superiors are overloaded and overtaxed. - Decision bottlenecks - Risk of loss of control of the superior - Will succeed when the managers are capable. Both these setups have certain...
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  • Ethics
    liquidation. Managers are entrusted with the duty to run the company in the interest of shareholders: * Duty to act for the benefit of the company: this obligation can be interpreted in the short term financial performance and long—term survival of the company * Duty to care and skill: managers...
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  • Health and Safety
    ) suggested that while assessing risks, it needs to be observed that concerned people must be helped in the best possible way. As per Lund (2011), risk assessment’s importance is related to provisions of health care services. Arguing to it, Zanko and Dawson (2012) mentioned that care planning should...
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  • Occupational Safetu and Health
    Occupational safety and health From Wikipedia, the free encyclopedia Jump to: navigation, search Occupational safety and health can be important for moral, legal, and financial reasons. All organisations have a duty of care to ensure that employees and any other person who may be affected by...
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  • Finacial Management
    . Financial Management An Overview 5 An experienced finance manager, with prudence, can manoeuvre and absorb the impact of internal and external factors to some extent. A prudent finance manager would prefer a compromise between risk and return, equally between profitability and liquidity...
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  • Employee Abseentism
    preventing hepatitis B. Workers must take particular care to avoid mucous membranes and skin coming into contact with potentially contaminated blood or other secretions. HAZARD: HIV HOW TO AVOID THE RISK: Universal precaution is important for workers potentially exposed to HIV. Health care workers...
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  • Strategy
    of their market? • How similar are the benefits offered by the products and services to those of other firms? • How committed are other firms in the industry? • What are the long-term intentions and goals of competitors? Certain pitfalls must be avoided while doing competitor analysis...
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  • Cima
    name might be given. • In an interlocking accounts system, the cost ledger does not have accounts for non-current assets, bank, receivables, payables, long-term liabilities, capital or depreciation. The cost accounts also exclude financial transactions such as investment income, interest costs, and...
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  • MANAGEMENT AND DEVELOPMENT METHODS
    Employee Assistance Program (EAP) Occupational Health Program Work/Life Balance Program Lactation/Quiet Rooms—Read about rooms available for nursing mothers or for those who require a place to rest due to medical reasons involving a non-contagious condition. Work/Life Balance Services— Your one...
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  • GDM KSBM CASE STUDY ANSWERS & SOLUTIONS
    Management 110. What is the vision of AECS? What is the role of operations in meeting it? 111. Can this system be replicated to other aspects of health care? Other services? What will be the problems? What will be the advantages? 112. How do different elements of AECS work together to deliver the...
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