Section 4 – Understand how to work with and support colleagues 1. Explain the purpose of agreeing standards for your own work. Give at least two reasons. The ‘components’ (the people who are a part of‚ and the ultimate goals) of the organisation (organisation being the operative word)‚ need to have structure and need to be organized‚ or there will be no organisation. That is why work standards are put in place. Everyone who is a member of the organisation needs to agree with‚ and comply
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CUSTOMER SERVICE POLICY FOR THE TELEPHONE All telephone calls shall be answered promptly and in a professional and courteous manner in accordance with the DHHS guidelines for responding to telephone calls. Guidelines for the Telephone Please remember that when “the telephone rings three‚ it rings for thee.” Answering the telephone is every employee’s responsibility throughout the DHHS. As a general rule‚ telephones should be answered within three (3) rings and it becomes each employee’s job to
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Investigation Problem: • We are going to find out what is communication and how do we communicate in different ways through different things. We are writing a investigation now to understand what are we going to do for creating a new movie about communication. Guiding Questions: • What is communication? Communication requires that all parties have an area of communicative commonality. There are auditory means‚ such as speech‚ song‚ and tone of voice‚ and there are nonverbal means‚ such
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7 December 2009 How to Communicate with Tact and Professionalism Have you ever been awed by someone who always seems to know what to say and how to say it in any situation? These people know how to communicate with diplomacy‚ tact‚ confidence and professionalism. They speak honestly‚ confidently and receive criticism constructively. They are powerful‚ not intimidating‚ and say what needs to be said without offending or creating conflict. This paper explains the why(s) and how(s) to do these things
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cohesive and productive unit. Advances in communication technology‚ such as the Internet and cellular phones‚ have made the marketplace a more global concept. In order to survive‚ a company needs to be able to manage and utilize its diverse workplace effectively. Managing diversity in the workplace should be a part of the culture of the entire organization (Root‚ 2015). Businesses that fail to successfully manage diversity will suffer economic and social consequences. A workplace culture that allows low
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Improvement initiatives to help provide safer care for patients undergoing cardiac surgery in the OR‚ ICU or in our cardiovascular floor. UT Southwestern provides several ways where patients and the general public can communicate to the institution regarding the quality of customer service and how satisfied or dissatisfied they were with the services provided and other factors related to their hospital visit. We frequently conduct patient satisfaction surveys and score them both in the institution level
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Luther Jenkins III Eng. 111.71 MWP#3 How to Communicate with Older Adults In today’s society‚ I see the lack of the younger generation not showing or giving older adults the respect that they deserve. When I was growing up‚ it was mandatory to show courteous‚ dignity and respect to those who were older. I have a problem with all of the cases where I have seen a totally different attitude from the younger generation than how I was raised. This may be due to miscommunication with older adults
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How an organisation communicates – Greenpeace Greenpeace is an ecological and pacifist international organisation‚ economically and politically independent‚ that does not accept donations or pressure from governments‚ corporations or political parties. Greenpeace “defend(s) the natural world and promote(s) peace” (Greenpeace‚ 2008). The funding for its campaigns depends entirely on voluntary contributions from members and sympathizers. Because Greenpeace is an NGO‚ it cannot invest large amounts
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How to Study Effectively? How to Study Effectively | April 21‚ 2011 by top grade | 1 Comment Effective study demands quality focus. It’s hard to make headway in any learning without this particular quality. It is this quality that will get you those extra marks. Below you will find a variety of tips to help you get started. First a video from You Tube: And now here is my small effort to help you think about how you can study better. Simply reading this stuff won’t necessarily get you top grades
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How to Chair a Meeting Effectively Many of you will chair meetings as part of your role and those that don’t may in the future or will in someone’s absence. Here are some points to remember: What Makes a Good Chair Below are some general pointers about what makes a good Chair of a meeting. Some of you will have these skills‚ possibly without realising them‚ other will have some but not all. They are things to think about and focus on as you develop your role of a Chair to optimise your abilities
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