Project Part 1 Task 1 Draft Risk Management Plan Ernest Martinez Jr. C. Flack IS3110 October 22‚ 2012 Purpose The Senior Management of the Defense Logistics Information Services (DLIS) has decided to update the previous risk management plan with a developing‚ new risk management plan. This new risk management plan will not only minimize the amount of risk for future endeavors‚ but will also be in compliance with regulations such as the Federal Information Security Management Act (FISMA)
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Good Customer Service Good customer service consists of good attitudes‚ being aware of customers‚ and knowing your job. First of all‚ one way to characterize good customer service is having a good attitude. For example: When I go into a business‚ someone should greet me in a good manner. Furthermore‚ if I need help‚ the employee should be more than willing to help with a smile on their face. The first step of good customer service is giving the customer immediate attention. Customers want the
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the world‚ English is widely accepted in many differences. Generally‚ English is emerging as international language in a form of linguistic and socioeconomic power. The changing status of English in EFL instructional contexts will most have an impact on how English is taught and learnt (Kachru‚ 1986 as cited in Johnson 1995‚ p.134). One of the most difficult skills in learning English is speaking. As speaking is considered “real time” differing from reading and writing‚ the information that is
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response to this customer. Analyze the responses of your classmates. What makes a good “service recovery” response. Develop some general guidelines. A. Response Letter: Dear Sir/Ma’am‚ I am writing in response to your letter in which you described your disappointment in our service. I apologize for the treatment you and your family received and want to assure you that it does not reflect the quality of service we strive to maintain. I have already spoken with my employees and am confident this
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Question 1 Thoery Match each key term with its most correct definition. 1. corporation The ability to make profits on financial securities because of having knowledge not available to the public. 2. dividend tax credit An agreement of partners specifying the ownership interest of a company. 3. articles of partnership A form of organization that represents single person ownership and offers the advantages of simplicity of decision making and low organizational
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Phoenix collegiate 12H Unit 1 The Business Environment Contents Task 1 Two Businesses on our door step * Types of businesses‚ purpose and ownerships of two contrasting businesses * Different stakeholders who influence the purpose of two contrasting businesses * How are two contrasting business are organised? * How the styles of organisation help them to fulfil their purposes? * Points of view of different stakeholders seeking to influence the aims and objective of two
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Task 1 Describe the type of business‚ purpose and ownership of two different businesses. Describe the different stakeholders who influence the purpose of the two different businesses. Intro Examples of two types of businesses that are different from each other are Kings Oaks Academy and McDonald. There are two types of sectors; private sector and public sector‚ and different ranges of ownership: local‚ national‚ international‚ and global business. Businesses also falls under 3 sector which
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World War I had a great impact in my life. Ever since my dad went to the military my mom started working in the factory‚ so that she can support my family. My mom goes to town every day and sees the new type of vehicle called the buggy. She wants to buy it someday when we have saved enough money. Since my mom had to go to the factory to work‚ I had to take care of my younger sister. I have to get her ready for school every day along with myself. Sometimes my sister annoys me before my mom comes home
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Impact of Service Quality on Customer Satisfaction of Mobile Users – A Case Study of Airtel ISSN 2319-9725 Dr. Rajesh K. Yadav Associate Professor & H.O.D. Department of Management RKDF College of Engineering‚ Bhopal‚ India Mr. Nishant Dabhade Assistant Professor‚ Department of Management RKDF College of Engineering‚ Bhopal‚ India Abstract: Qualitative services deregulation or free competition and new technology have increased competition and widened the range of network services available throughout
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EXAM 1 Question 1 1.5 out of 1.5 points Managerial accounting stresses accounting concepts and procedures that are relevant to preparing reports for Selected Answer: internal users of accounting information. Correct Answer: internal users of accounting information. Question 2 1.5 out of 1.5 points The principle that managers follow when they only investigate departures from the plan that appear to be significant is commonly known as Selected Answer: management by exception. Correct
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