Hug Your Customer Jessica Gallentine By: Jack Mitchell Published by: Hyperion Copyright: 2003 Pages: 271 There are eight parts to this book they are: Hugging 101: the principles of passionate customer service From three suits to three thousand: evolving a hugging organization The big secret: how to hire and retain great associates Olive doesn ’t work here anymore: you can ’t compete with technology Game day: It ’s about playing to win The formula: have an economic
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Student Name ____________________ Class Section ____________________ Reading Module #1 On Your Own This activity in Reading Module 1 gives you two reading passages to practice applying the Active Reading Strategies you have learned. Directions: Complete the activity by reading each passage and answering the questions. Do not forget to spell check and proofread your work. When you have completed this activity‚ please upload it to the Dropbox for this week. Reading #1: “The lie
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Goal achieving is something that you absolutely must do if you wish to fulfill your potential as human being. Goals enable you to do the work you want to do‚ to live where you want to live‚ to be with the people you enjoy‚ and to become the kind of person you want to be. People don’t set goals because they are afraid they might fail. In fact‚ the fear of failure is probably the greatest single obstacle to success in adult life. It can hold you back more than any other psychological problem
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POINTS ON HOW TO IMPROVE YOUR LIFE Personality: 1. Don’t compare your life to others’. You have no idea what their journey is all about. 2. Don’t have negative thoughts of things you cannot control. Instead invest your energy in the positive present moment 3. Don’t overdo; keep your limits 4. Don’t take yourself so seriously; no one else does 5. Don’t waste your precious energy on gossip 6. Dream more while you are awake 7. Envy is a waste of time. You already have all
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uk/commentisfree/2011/apr/24/israel-gaza-children-peacemakers The article I have chosen Is "Children are the best peacemakers in the Middle East" and was written by Izzeldin Abuelaish. In this article‚ it focuses on a women having a law suit against Isreal for the killing of her two daughters. In order to get closure‚ The women wanted Israel to understand the pain she and others have faced‚ not deny it or ignore it in arrogance and ignorance. These traits are currently dominating the decisions being made and they cannot progress
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10 WAYS TO IMPROVE 1. Forgive others and yourself: Life is too short to hold on to regrets‚ grudges or disappointments. Free yourself by forgiving others and yourself and letting go of any negative energy. 2. Practice gratitude and appreciation: Focus on everything good in your life and you will feel grateful. Also‚ appreciate the wonderful people around you. 3. Live each day as though it were your last: In that way‚ you will be living in a state of purpose with non-attachment to people
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Managing your “S T R E S S” By: Francis Grail Labagan In this life‚ we are being pressured by the bombarding high demands of works and activities as an individual. We are focusing on something that we wanted to get such as promotion‚ academic excellence‚ and other achievements. There is high pressure of periods of deadlines and examinations that come at once. Or sometimes there is incompatibility with roommate’s habits‚ schedule or either our lifestyle. The daily hassles that we are experiencing
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Who is your hero? This question often evokes a number of responses. The typical answer follows the clichéd format of “my mother”‚ “my father”‚ or that famous celebrity always seen on television. This type of knee-jerk reaction stems from the idea that a hero is someone who is universally inspirational‚ and flawless throughout; someone who goes above and beyond to impress those around them‚ while maintaining impeccable relationships. People like these are the respectable‚ and more importantly‚ highly-recognized
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Being Your Best Self Being your best self can mean a lot of things to different people‚ but what does it mean to me? To me it means being your own Superman. It means to be everything you can possibly be; to be confident in yourself‚ in not only looks but knowing you can do anything. It means to help everyone; to be kind‚ caring‚ and sweet. Being your best self means to be happy and live your life. Confidence means having faith in yourself in many ways. It means to know you are beautiful in
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Shake your SENSA SENSA is a patented blend of scented sprinkles that when added to your food help you to lose weight. SENSA’s debut commercial features women in white bikinis dancing on a beach and holding plates of food. While dancing the women shake containers of SENSA on the food as a narrator explains research results‚ and weight loss benefits of SENSA‚ three individuals then share how much weight they have lost using the product. This advertisement targets viewers who want to lose weight
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