Demonstrate understanding of customer service. QCUS3-001 1) Describe how their organisations service offer meets customer expectations. In this particular type of industry it is impossible to offer some “service offers” that other companies may be able to offer. We can’t offer big sales‚ buy one get one free and other types of promotions that companies follow. The cost of materials keeps rising and in order to keep competitive we do only sell work at a fair price‚ not like some other
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Different communication style between male and female In daily life‚ there are plenty of the different communication styles between the male and female you may have experienced. For example‚ female usually express their sadness openly than male; male just state their desires but tend not to give the reason; female use conversation to be intimate with others in various ways. These phenomena indicate the different communication styles exist between the male and female. This essay we will look at
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The purpose of this assignment is to demonstrate effective counselling skills by participating in a role play. I will be counselling a client for ten minutes‚ exploring the issues she is facing through the use of a vast amount of verbal and non-verbal communication. The scenario in which I will be basing my role play on is; a young woman who makes herself sick after she has eaten. She knows it is not a good idea‚ but she likes the sense of control it gives her. Due to being abused as a child by her
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Technology and Communication Paper Toska Reed Interpersonal Communication/CJA304 University of Phoenix Online Prof. Eileen Carlin April 15‚ 2015 Introduction This paper will explain how technology affects the communication capabilities of specialized databases in the criminal justice system. It will provide the definition‚ history of these specialized databases and provide the comparison of three different specialized databases‚ which are: Automatic Fingerprint Identification System (AFIS)
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Analyse communication methods and assess their effectiveness in a care settings. Health and social care professionals have to develop effective communication skills in order to work with the diverse range of people who use and work within care services. The two contexts‚ or types of circumstances‚ in which communication and interaction occur are one-to-one and group contexts. One-to-one communication occurs when one person speaks with or writes to another individual. Examples of one-to-one communication
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Associate Program Material Appendix A Communication Styles Worksheet You spent the past few days exploring the resources available to students at University of Phoenix‚ and you want to share what you learned with a friend who is interested in enrolling. Write a 150- to 200-word e-mail to your friend summarizing the resources available to students. Hello Carmen‚ I hope all is well‚ I enrolled in the University of Phoenix‚ and I finally completed the orientation Workshop and
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UNIT 6: DEMONSTRATE AND UNDERSTANDING OF PRODUCT POSITIONING INTRODUCTION =product offering at heart of marketing effort =starting point of marketing mix = example =good product can result in good marketing mix 1. WHAT IS A PRODUCT =any favourable or unfavourable thing in exchange for money =can be tangible‚ a service‚ or an idea (examples ?) =marketing process for each is the same 2. PRODUCT LEVELS =5 levels = each level adds more customer value =constitutes the customer value
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Viewing Report: Open Range Although Open Range (2003) is made in the tradition of a classic Western‚ it questions the social and political aspect that often seems to define the western genre. The paradigm of the film sets out to give the “villainous” characters a chance to be heroes and have love and suggests that the law of the land‚ well‚ disrupts the land. The title of the film gives reference to a time when cattle owners were still forcing free grazers from one open grazing area to another
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analyze different types of communication and the various technologies used to support them. I will then explain the advantages and disadvantages of each one‚ the different types of technologies which support them and how they can be applied to benefit the company. Methods of Communication SMS/MMS Short Message Service (SMS) and Multimedia Messaging Service (MMS) are a communication service component of the GSM mobile communication system‚ using standardized communications protocols that allow the
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Middle-range theory‚ developed by Robert K. Merton‚ is an approach to sociological theorizing aimed at integrating theory and empirical research. It is currently the de facto dominant approach to sociological theory construction‚[1] especially in the United States. Middle-range theory starts with an empirical phenomenon (as opposed to a broad abstract entity like the social system) and abstracts from it to create general statements that can be verified by data.[2] This approach stands in contrast
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